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They have a shuttle service from the airport. All staff was friendly and very helpful. We got in late and the front desk made excellent recommendations for dinner. Hotel was very clean and the breakfast buffet had something for everyone. Nice choices. Would stay there again.
Great locationn....not very comfortable nor clean Great locationn....not very comfortable nor clean
My daughter got injured on some glass terrible
The staff tried very hard to be accommodating with what they had to work with. Dirty carpet, throughout, phone didn't work, fan in bathroom didn't work covered in filth and mold, no alarm clock, no coffee pot. The excuse I got was that they are remodeling. My rate was reduced and the manager at the time said I should be happy with that. Well, I'm not happy, I was there because of a family emergency otherwise I would have left immediately!!!
There was a used towel on the sink and the room did not look like it had been thoroughly cleaned. There weren't even decent pillows.
Staff was 5 stars wh When they're constructions completed they'll have much better reviews overall
Close location to the airport and very convenient. Check in staff pleasant. Had to keep a window open because the odor was bad. The room smelled like animals and urine. The staff at the desk when checking in said that this was one of their good rooms.
VERY nice exercise room! Pool area was lovely, but the water was too cold. Would be perfect if water was heated. The front desk girl on 7 June was VERY professional and nice. I had a very nice room. It was clean and the bed was comfy. Nice location. The fact that there was very little hot water for bathing. The temperature of the hot water was only enough to make the water luke-warm. Do you have any idea how annoying that is to have driven HOURS and look forward to soaking in a hot bath with some relaxing music, only to find water that is too cold to sit in for more than 5 minutes? I complained and nothing was done. I was there for more than one night. Also your slippery tub is a lawsuit waiting to happen. I did not fall, but I almost did! Did not like that your TV cable provider does not have an onscreen TV guide so I not only know what the channels are, but what is playing!!! I did not know that there was an in-house restaurant where I could have ordered food because I just didn't notice the menu that was placed on the desk. I didn't sit at the desk, so I didn't realize what that was. Breakfast was too limited and laden with carbs and not enough protein. There was a noisy nightclub there. That didn't bother me, but not seeing any security around did.
The staffs were friendly. The bathroom was clean. No towels in the pool- had to walk to room soaking wet, where there were ONLY two towels! We found used water bottles under the bed, and my bed spread was ripped. The room's layout was very odd. We were two friends and a baby staying, and the beds were completely separated by the bathroom...just odd. They were out of coffee when we came to breakfast, and almost charged us because they forgot to give us our breakfast coupons. We heard loud arguing outside our window all night from 12-2. My baby couldn't sleep. UNACCEPTABLE!
Lovely woman at check-in I had a very refreshing shower......Where was the warm water?
Staff were friendly and professional in this older hotel in need of updating. Poor lighting, small room,coffee lukewarm and continental breakfast limited
Rooms were clean and comfortable. Bathrooms were clean and nice. The hotel bar did not open on Sunday.
The location was great but very close to the main road and parking was sparse . Pool was dirty had dirt on bottom of the pool. Notherwise many towels and they were rather small.
Cleanliness. Nice bed to be relaxed. Most of the staff are very nice friendly. But a guy on the night-shift was very unfriendly. No smile, no greetings. He didn't talk to me. Since he was in charge when I checked out the hotel, it left a bitter taste in the mouth in the end!
The rooms decor and cleanliness. No complaints
Nothing really, the hotel seemed dirty and in general disrepair. Hotel room was dirty, stains and just in general disrepair. Also relative to other hotels we stayed at the price and amenities were simply not competitive. It was definitely not in concordance with either the star level advertised nor the Hilton name.
I have to give this hotel 10 stars not only because it was just great overall but the STAFF was amazing. We had an emergency and they acted so quick, so professional, life saving. THANK YOU
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Location I expected more from the Hilton hotels. Large rip in carpeting in our room . Empty 2 liter soda bottle left on top of armoire from previous occupants. Rust around fixtures in bathroom tub. Otherwise room clean beds comfortable. Poor maintainence.
Was only disappointed for ending location As I wanted to be closer to Pennsburg, Pa And ended up 30 minutes away. Location from desired area .
Nice place. They had chocolate milk for my son. The soda machine only took credit cards.
Very nice hotel would recommend someone to stay there. Staff very helpful. Room is very clean. To me this would be a 5-star hotel
Very nice, staff was great, location was great. No
Modern. Updated. Disgusting-Lots of yucky stains on stuff and fresh blood drops on the bedding as well as the chair. The pay for parking garage was difficult to locate and had terrible signage. Walk from the garage to the front desk then to your room is too far for kids.
Beautiful, clean hotel. Friendly staff.
It was design beautifully. Very trendy/New York type hotel. The staff was great. Parking was not the most convenient and finding the entrance to the hotel also. Was disappointed breakfast was not included.
Great location, outstanding service and best hotel value in Allentown. Highly recommend as we've stayed there twice now.
Love the boutique decor, looks and feels like you are in a much larger city. Rooms and common areas are very clean, staff is friendly, yet professional. Having a doorman is nice touch! Not a thing!
The view and modern decor Location at the corner was a little intimidating with traffic
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nicely furnished Shower was not very clean, and parking was expensive.
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Clearly it was a very new hotel. The decor was modern and tasteful. The hotel staff was VERY accommodating and nice! The bathroom doors in the (2) queen BR. Very cool to look at, not super practical. The doors are sliding doors and offer little privacy (i.e. they don't 'shut' all the way).
EVERYTHING AS GOOD I WISH THERE WERE MORE STORES
Large gaming area I reserved a room for my birthday the bouncer at the club was racist I am Caucasian and two of my friends who happen to be Hispanic were denied access to the club for shoes once inside I photographed 12 white people wearing sneakers. Totally unfair and will be filling a complaint with the better business burough
Nice comfortable rooms. Very friendly helpful staff. Wish there were more shops and more choices for food late at night.
Location and price were fine for this type of hotel. The girl at the front desk was miserable when we checked in and unfortunately with the same girl and we checked out. She was absolutely miserable. The breakfast area was a joke it was jampacked with filthy people in pajamas like sardines I wouldn't eat there if my life depended on it. Filthy.
Big, spacious room! Nothing
A giant 2 bedroom suite with kitchen, lots of space to separate young kids from adults when it was bedtime. 6 people slept very comfortably. Not a thing.
The room was beautiful, clean and well maintained. The staff was kind and very helpful. The breakfast was excellent. We have been staying at many different hotels this summer with our 11 year old son and 2 year old daughter, this was the best overall hotel that we stayed in. We were there for a baseball tournament for our son. The only even slighty negative thing was breakfast started at 7 and on Sunday we had to leave at 630 to get to our game.
Liked friendly people that I dealt with. Still to receive a receipt for stay. Had to leave early, due to probate problems, with fathers estate who had just passed away. Waiting to see if last nine days were credited to my account.
great looking location very nice bathrooms with exception to the small bathtub clean kitchen area my closet was missing a door the ac in my room didn't work.
Staff was top notch, new the area, and very willing to please. I thought everything was well done..
Location Treadmill has been broken for a few weeks, based on other reviews, and it was broken the night I stayed there. The shower curtain rod was broken so I couldn't closed the curtain. Staff offered to change my room because it was too late in the day, but I already unpacked and didn't feel like moving to a different room just for that. Coffee was cold in the evening and breakfast was basic and just okay. I expected a little more attention to details from a Wyndham hotel, to be honest.
The staff was friendly, the bed was comfortable, and the room was clean. They have a nice pool and hot tub area. Yhe breakfast offered was nice and typical of a hotel continental buffet. The shower was a little odd, shower head spewed what seemed like 5 gallons a minute.
Overall I was pleased with my stay at Wingate. The staff was friendly and helpful. Stayed with my 7 yr old daughter to attend nearby Dorney Park. Beds were clean and I absolutely loved the massaging shower after a full day of walking! The breakfast was also ok. a lot of good options available for everyone.
The rooms were clean and bed comfortable. Only complaint was the breakfast. Not enough seating. Ran out of food and long line to make waffles. The person working the buffet seemed overwhelmed.
The convenience! The bland look and feel!
The staff were super accomadating, and breakfast was huge The rooms needed extra clean help
Pool, breakfast, location Road / traffic noise
All staff where corteous, professional and willing to go above and beyond to serve us.Food in the area is great. My favorite was a dominican restaurant called "El Rey Del Mofongo". They made us feel welcomed and the food was great no complaints
Nice room, nice staff. Not in a good part of town.
Location and room size Front Desk staff had limited k ow ledge of taxi/public transport/options avaliable. e.g. Uber was never mentioned as an option
Nothing This was the dirtiest hotel I have ever been in - a nonsmoking room reeked like smoke the bathtub drain clogged with hair nasty nasty - for $200 a night I expected better they were sold out and would not refund our money so we were stuck in a disgusting room - do not recommend this hotel
Loved the lemon water in front, breakfast was good (better than most free breakfast, rooms were great, I like the plastic wrapped cups rather than glasses. The view in front of the hotel of sorbet park is cool. Especially at night time when everything is all lit up. The attached restaurant was good also, and not too expensive. I also like the surrounding neighborhood. Grocery store and other restaurants very close. Overall I would stay here again.
Very little Location The bed was terrible. The bath tub was terrible
Room was nice and clean, easy check in and check out N/A
Friendly staff The breakfast was terribly cooked. Eggs were over cooked in The microwave. I've had better breakfast and other hotels. ,The breakfast was terribly cooked. Eggs were over cooked in
The hot tub Fisrt of the customer service was horrible, I get to the room and the toilet was clogged with the previous guess business, disgusting! I told the front desk employee and she said " there are maintenance upstairs if you want you can go tell them" first of im the customer! I shouldn't be the one looking for someone, second of all should of give me another room , I had to go to another hotel witch btw was better , third of all the employee had a disgusting attitude, never again!
The air conditioner. The smell, dirtiness, noise, lighting, amount of outlets, small bathroom, etc..... disgusting.
This was the third time my family and I have stayed here. It's not the brightest or shiniest hotel. But, for the price, location, and indoor pool and spa, you can't go wrong. The staff was kind and courteous. We will be coming back next year when the kids visit their grandparents.
The location in the Allentown area was convenient to major attractions, and quiet at night. The continental breakfast was average, though they did have extended hours of food availability The shower head had mold on it and the hair dryer didn't work. However, when reported to the staff they replaced both swiftly, so no real complaint
The hotel couldn't find my reservation even with the reservation number and apparently can't look them up by last name. It smelled horrible and wasn't clean. The fire alarm was falling off the wall. The shower spicket was also falling out. Bed was dirty and not comfortable. Also did not feel safe at this hotel. Would not stay here again or recommend.
Inexpensive and in a great location, easy on/easy off of the highway. The room was neat and clean and included Internet and a free simple breakfast. For a multiple-night stay I would pay extra for a little nicer hotel.
Convenient location, nice indoor pool, low cost Rude, not people-friendly staff from manager on down; dirty/old carpet in open areas; general appearance of not keeping up with maintenance.
Location Dated small rooms
The staff were nice but limited by facility. No gym equipment. Smelled of smoke. Cleaning was poorly done. Place is old. And needs upgrade badly.
While it cannot be considered high class or luxury, the facility is comfortable and clean. The staff is helpful Heater/air conditioning systems are funtional but old and a bit noisy. Breakfast is seriously limited.
It was clean, handy to the ariport (LVI) and cheap. It was perfect for a rest stop and overnight stay.
Good value. What I expected for the $.
Clean quiet comfortable welcoming to return everthing
Dunkin Donuts was nearby as well as Friendlys. I needed a shower cap which wasn't provided.
Good, clean, well-maintained, pleasant place to spend a night. Easy to reach. Parking near the room. Strong smell of cleaning material. Perhaps someone smoked in the room and this was the treatment? Not a huge deal, but noticeable, not in a good way.
As to be expected--everything worked, including the ice machine down the hall. Very nice front desk staff--allowed us to check in an hour early. Quiet.
ease of check in/out; clean; unlike most chains in this price range, room temp was easy to control. no fridge in the room
Rooms are clean, good location everything great.
I was only to sleep. The room had a smell to it. I had to go buy fabric/room freshener. The control dial on the air conditioner/fan only worked on high and I could not set the temperature because you could keep turing the dial around and around. It did not stop at the lower temp or stop at the highest.
Staff were great had a good night
Room is correct and clean. Highway type hotel
clean room, great shower, service great
Everyone was incredibly nice. My son left his wallet embedded in the sofa bed and th cleaning staff found it. The hotel manager called me and shipped it back to us overnight, all contents included. Very professional and proactive. Great team. Will go back if in th area in the future Nothing. Solid establishment
The staff was very friendly and helpful. It was nice to be greeted by a friendly face especially after having a rough day earlier. The rooms were very clean and spacious enough for three adults. The breakfast was great too! No complaints
odd smell in hallway - cleaning product smell maybe? everything worked fine, comfortable room, friendly staff (maybe short-staffed in night hours?)
The staff was very nice. The hotel was under construction and our room severely needed it! Sadly, it was a wreck and should have never been rented out.
The room was clean.
Bed was comfortable. Nice bathroom Better than average breakfast Heater was barely able to keep the room warm. I prefer a cool room and it barely supplied enough heat for me. Hampton Inn price (in general) has gone up so the value proposition has gone down.
Location Smelly room and confusion getting it addressed. Overall this trip is making me question staying at Hampton inns in the future.
Walking distance to good restaurants and historical buildings. Bed was very comfortable. Staff was friendly. Room was very small for the price. I spent less for a NYC hotel at the same quality
Loved the charm and character of this old hotel. The room was lovely and spacious. The bathroom was very small but clean and updated. We dined in the dining room for dinner and breakfast which was wonderful. Used the small gym for a quick work out which was more than adequate. I would definitely return to this hotel if I needed to be in the area.
Everything. Classy, clean and a great value. Top shelf place, in the middle of a quant little town.
Convenient location for on and off highway. It was within 15 min to our destination. We stayed on the second floor and the cigarette smoke from the third floors came thru our vents. We kept the bathroom fan and the room fan on our entire stay to keep the air circulating. Also, we could hear the people above our room the entire night. Walking around...so I'm not sure what kind of floors they have, loud music and again heavy cigarette smoke throughout the night.
The pictures DO NOT represent how it looks. I was extremely disappointed when I arrived. The only positive was the friendly service. But the place was awful. It needs to be remodeled. It did not look clean and it is really run down.
The front desk staff was very friendly. She was all by herself and running around a little bit, but she took the time to answer all my questions and make sure I knew where everything was. The location was right next to a shopping center, so it took some time to get onto the main roads on Saturday.
Cheap Junkies Overdosed I'm the room across from us. Also people having a party from midnight to 5 am next to us
Not much, the front desk lady was helpful but that was about it... Where to start... the pillows didn't even habe pillow covers. They advertised a Continental breakfast but when I woke up there was nothing.
Breakfast was good Feces in toliet bowl in room made me question hygiene of room
Clean rooms, our room didn't smell the stereotypical hotel "stale," continental breakfast (the sausages were great), the security hold on your account is also only $2-3 so no worries there. Our bathroom could've used a good scrub down before we got there, there were a couple small mystery stains, and the front desk only has two workers tops, which can get overwhelmed very fast while checking in. Overall decent hotel for the price though.
The people working at the hotel were friendly. The overall condition of the room and breakfast area were poor. The floors in the bathroom were sticky and the room smelled of very strong cleaning agent which made me uneasy with an infant in the room.
The service from staff at this location was very good. Friendly and willing to help. Check in/out was flawless. The breakfast was hot and very good. Spacious breakfast area. The hotel was just off the freeway. The light in the bathroom was a bit dim. Let's just say it was not bright enough in the bathroom. The bathroom was clean though. I may have missed this but there was no pool for the kids to enjoy.
We chose this hotel because of its location for Musikfest. Everything was good, the rooms were nice, the staff was accommodating and the location was perfect. nothing
Great hotel. Good value. Excellent location with free parking. All good
Great services. Clean large room. Decent breakfast. The parking deck came in handy when the 2016 blizzard blew through. Neat town with shops and restaurants within walking distance. No bathtub.
Everything. I never feel out these surveys but you guys need to know that you got that place right. Didn't stay long enough
Great hotel, great location and great staff. We stayed for musikfest and it was perfect. There are no vending machines so if you want to buy a snack or a drink you need to use their food/bar area which they greatly overcharge. $2.50 for a soda???
Excellent amenities for traveling family.
The staff were very accommodating. The hotel is located near a lot of fun places and restaurants. We walked everywhere and was provided a shuttle to and from Sands.