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Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!! They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.
Property, Customer service and amazing beds and pillows A little bit too far from main tourists attractions
Cleaness decoration The staff are not educated to deal with the good maner
We loved everything about the hotel. We arrived 4 hours before our check in but they got our rooms ready for us. All the staff were polite and helpful. We stayed in executive rooms and got to enjoy the executive lounge which was exellent and inc buffet breakfast, drinks and snacks. We will most certainly be going back to the WOW Instanbul Hotel! A couple of small niggles. Our breakfast plates were left too long on the table before they were cleared away. In our room there was an ajoining door (don't know if this is in all rooms) but you can hear if someone is staying next door to you. We had to complain at one point but it was dealt with immediately and experience no further problems.
I stay in a double room, room size and space is quite pleasing. Clean and comfortable. The window is sealed for safety reason. However if u want some fresh air in from outside, difficult to access, only replying on air-con.
very confortable , luxurus and clean better business center
i like clean and TV
New hotel (just opened 3 months ago), comfortable rooms, nice ambient in roof bar, free internet, clean and friendly staff, very close to Ataturk airport no shuttle service between 11am and 2:30pm because of break (??!), aircondition was not cool enough (windows cannot be opened) and television was starting by itself. I supose these last points are to be arranged because of newly built (child diseases), long way to the center.
Strategic the position very close to the international airport The price is too much. The room was not fresh to the arrival, but too much warm. In the hall there was too much heat and to much ventilation (warm) !! It's seems more a 4 stars hotel that 5 stars .....
Good hotel for avoid trafic if you work near the airport This hotel is 3 stars hotel but I recomend it
it is very close to the airport It has no life around it
High quality, fair price, close to the airport Staff in the restaurant seemed to be rather blasé
Staff friendly , concierge service giving good guidance ,room service excellent , reception very good .i would love to visit it again. Breakfast can be better
Every thing about this hotel was perfect; service, design, cleanness, amenities ( indoor and outdoor swimming pools,gym,steam room) the room is perfect with amazing views. Professional and very friendly stuff. Thank you!! Mrs Bagum at the reception. None
Relatively convenient to the airport. Lack of frequent shuttle service to the airport and distance to public transportation.
Clean, friendly and every thing worked perfect. Location and the connection to the city
The rooms were quiet. The breakfast was a complete meal and very good. The location has many restaurants nearby. The transfers are not on demand or even frequent but every 2 hours on a fixed schedule. We missed or did not see the bus at 6 pm so we had to take a taxi. Even though it is close to the terminal it took 45 minutes t o get to the hotel during Friday evening between 6 and 7 pm. Th hotel restaurant was so smoky you could smell it on yourself all night long.
The shuttle runs every two hours. So you need to know the schedule and where to pick up the bus at the airport otherwise you are out of luck. Getting to the hotel (4 miles) at rush hour took 45 minutes so keep that in mind. There are restaurants nearby but no one spoke English. The hotel restaurant was filled with cigarette smoke.
The staff were wonderful, very polite and helpful.Good quality overall. Definetelly will be back!!! No
location staff attitude poor
The customer relations and the restaurant staff were very pleasant and easy to deal with. the rooms are practical, well furnished and pleasant. the reception staff are a bit hasty and brash - more to do with the language barrier. our reservation was incorrectly handled with consistent denial until customer relations got involved - but then all got sorted. the Airconditioning system is either heat or cold, as dictated by the hotel. so when I was there, it was autumn but still warm, and no A/C as the system was already in heat mode. not good for a 4 star facility,
The staff were friendly and helpful & the superior room with balcony was very good. The location is a short drive from the airport and the area is good for shopping. The hotel price is a little high, but the quality of the hotel is good.
Good location, nice rooms, very clean and well design hotel. The stuff is not good train for 5 stars hotel.
ıt was very good comfortabl hotel. they dıd chrged to my vısa card befor chak out i was payeıng cash they shoud aske how would lıke to pay :
Friendly atmosphere, clean and convenient facilities, and great location. Immediate check-in and excellent services.
The location and the Bakerby surrounding. Carefull when you open the windows if you have children. These can not be locked closed and can pose a risk to unsupervised children.The third bed provided is flimsy and not comfortable. The front staff are friendly but too busy to answer questions and do not have expected tourist maps. The location is great and transport to historical sites are frequent and good. The AC was not working when we stayed at the hotel though we called for repair, the main compressor was operating. we opened the window and the August weather was fine. Basicly this is a good new 4 star hotel marketed as 5 star hotel.
service, hotel staff, clean rooms, beautiful room with good beds. Perfect breakfast. Hotel is very good and all very new in lobby you have 2 dangerous steps to restaurant and cafe. When we told them the reaction was: "we will change very soon, we now the problem". The rate we gave = 9.8
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Modern, clean, comfortable This is an "airport" hotel but is hard to find. When we called for directions from the airport we were told "they couldnt really explain how to get to it. Fortunately our GBS finally worked and got uw th3re. Similarly when I had to return a rentl car to Hertz, staff had no clue where the return lot was and had no maps of the airport area.
Position of hotel. SErvice of the hotel.
it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack
Staff was great, in particular, Malike. Can't wait to go back.
I liked the Location and the professional staff they have and for sure the outdoor pool. The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.
The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities. N/A
Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)
location, garden and pool area, extremly attentive staff the Ambassadeurs bar did not meet the otherwise high level of the hotel: cocktails were really poor
Location and the views are gorgeous. Fitness and spa area big, adequately fitted out, although its location at the west wing of the hotel makes visiting from the east wing somewhat too long. Breakfast hall is definitely too so small for this hotel that us and lot of other people had to wait to be seated at the table.
Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages). We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
Great hotel, excellent service, and high degree of cleanliness and attentiveness to detail. Excellent shuttle to and from the airport, as well as to Sultanahmed and Taksim Square. I always stay here when in Istanbul...there is no better price to quality ratio anywhere!
Very nice room, very clean, and nice bathrooms. Staff were helpful and friendly. Would stay here again. Hotel shuttle only runs on the hour, and this was not posted or communicated. Required a taxi to get to the airport on time at an approximate cost of 15 TL.
I always stay at the Wyndham Grand Europe when in Istanbul. It is convenient to the airport (and with airport shuttle), is exceptionally clean, has excellent food service, and an outstanding. I have never had a disappointing stay her and the hotel is also a great value, as the room rate is a bargain. Nothing! This is an exceptional hotel that meets very high standards.
the hotel is new , clean and have many facilities. Location is very far from the tourist places and I surprised that the breakfast was not included in the booking rate which was not clear when I booked.
Nice facility Great Buffett Close to airport Free airport shuttle Not many restaurants within walking distance
The airconditioning did not work and the windows would not open.
The location was great, very near the airport. There were well though out touches and it was very clean and quiet. The staff were not very welcoming and the breakfast was just ok.
We stayed at his hotel because we had an early flight. The hotel is very close to the subway stop and it is only one subway stop away from the aiport. The rooms and the hotel are clean and neat. Good breakfast selection. Free airport shuttle every hour. The hotel staff was poor english skills. The hotel advertises at it has a pool and other facilities like sauna and turkish bath but those arent include in the price.
The staff were very easy to work with, very polite and very helpful, even at 3:00 in the morning. Can you please e-mail me a copy of my receipt, I accidently deleted it and need it for my records? Thank you.
the room was comfortable and the breakfast was very good
The receptionist are unfriendly. It was worst. They are trying to order you something. Not centile.
that even if they have opened only 2 weeks ago, the staff was very kind and committed to provide good service they only opened 2 weeks ago, so a lot of things did not function yet, but the staff did their best to give us very good service
Convenient to airport. Food was excellent. Facilities nice and new. Wow should advertise shuttle service to and from airport.
The Wow was nice, convenient, clean and cheap. Had our room service in 20 min. Was a great place to stay before an early flight out of Ataturk - called a taxi for us that arrived in 2min and the taxi was only 10TL
It was quite paceful, clean and a lot of space. The TV which shines all night long and it's inpossible to shut down, quite expensive dinner.
I just had an overnight stopover in Istanbul, so the location of the hotel was perfect in proximity to the airport.