Sheraton Grand Xishuangbanna Hotel

The hotel offers a great pool and hot springs, along with a variety of dining options and a spacious fitness center.

The rooms are clean and comfortable, and the hotel is surrounded by peaceful and quiet surroundings, making it an ideal place to relax.

The staff goes above and beyond to make the stay pleasant, offering assistance with touristic sites, arranging transportation, and providing valuable advice and care.

The hotel offers a variety of dining options, including an evening buffet, special diet menus, and the option for food to be delivered to guest accommodations.

The staff are incredibly friendly and helpful, providing excellent service and going the extra mile to assist guests, making the hotel worth a visit.

Guests recommend choosing a room with a balcony to enjoy the peaceful surroundings and avoid noise from neighboring rooms.

Keep in mind that the hotel is far from downtown with limited transportation to nearby sites, so plan your transportation accordingly.

Take advantage of the hotel's hot springs, which come highly recommended by guests for a relaxing experience.

While the hotel offers clean and nice surroundings, some guests felt that the service standards could be improved, especially in terms of restaurant service and poolside assistance.

English-speaking staff are available and provide excellent service, making communication easier for international guests.

Take the time to explore the nearby attractions, such as the National Customs Garden and Manting Park, to make the most of your stay in the area.

Consider dining outside the hotel, as some guests found the on-site dining options to be limited and the service to be slow.

Embrace the peaceful and quiet surroundings of the hotel, especially if you opt for a room with a balcony, for a tranquil and relaxing experience.

Manage your expectations for breakfast, as some guests felt that it did not meet the standards expected from a big hotel chain.

The hotel offers the flexibility of late check-out, allowing guests to extend their stay until 4 pm, providing added convenience.