The food at the hotel was very good.
What appeared to be mud came out of the bath taps when I attempted to run a bath. There was red wine stains on the side of the bedside cabinet. The hotel room was very dated.
old world charm good food great staff
needs a bit of TLC Showers not great
Small - 17 Rooms. Quiet with good food. Excellent Brakfast. Great views.
Needs a little upgrading - seemingly being done in Jan 2011.
Staff very pleasant and helpful
Room was a little small. Windows not opening.
Excellent and spacious room with af our poster bed. Very polite and helpful staff.
A bit pricey.
Helpful staff. Good food on occasions. Location.
Service quality variable. High effort, low on training (attention to detail). Kitchen slow to produce food.
Accessibility to town. Quiet and good service
When walking around the room the back lining of the wardrobe/combined writing table made an annoying vibrating noise (room 424)
Smell of smoke on bed linen
Quiet surroundings and professional service
Bed was somewhat hard, but I found this to be fairly universal in the UK!
The hotel staff are friendly and it is in a quiet part of the town, but close enough to walk to the town centre.
Common to all Lerwick Hotels, the price that they charge is very high when you compare what you can get for the same price in other parts of the UK.