Grand City Hall Hotel & Serviced Residences

The hotel offers a great breakfast with a variety of options and excellent room service that serves delicious food.

The beds are very comfortable, ensuring a satisfying stay.

Yes, the hotel is family-friendly, offering a child pool and clean, spacious 2-bedroom apartments.

The hotel offers a spa, hot tub, outdoor pool, and a pool bar, providing a relaxing and enjoyable experience.

The hotel is highly recommended for families looking for a convenient and enjoyable stay, especially during low season in December.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests were impressed with the spa facilities, particularly the sauna and cold plunge. Consider indulging in a relaxing spa session during your stay.

Some guests found the one-room apartment in need of maintenance. If booking a one-room apartment, it may be beneficial to check the condition of the facilities. Alternatively, consider upgrading to a City Hall Suite for a more comfortable experience.

The hotel's central location makes it easy to explore the old town of Medan, with historical sites such as the Post Office, Titi Gantung A bridge, and Lonsum Building within walking distance.

Some guests experienced issues with room amenities such as the TV remote and faulty sink. It's advisable to check the functionality of these amenities upon check-in to ensure a comfortable stay.

Guests praised the delicious and varied breakfast options. Make sure to indulge in the breakfast spread during your stay.

If a non-smoking room is preferred, it's advisable to confirm the availability of a non-smoking room upon booking and during check-in to avoid inconvenience.

The hotel's central location provides easy access to various attractions and the train station, making it convenient for exploring the city and accessing transportation options.

Many guests appreciated the friendly and helpful staff. Take the time to interact with the staff, who are known for their excellent hospitality.

For families, it may be worth considering an upgrade to a spacious and clean two-bedroom apartment for a more comfortable and enjoyable stay.