Located in Luohu, this 5-star hotel is within a short walk of Luohu Commercial City. It provides a swimming pool, a sauna and complimentary Wi-Fi access.
There are a range of amenities on offer to guests of Shangri-La Shenzhen, including an express check-in and check-out feature, babysitting/child services and a 24-hour reception. There is also free private parking on site for guests travelling with a car.
The comfortable rooms at Shangri-La Shenzhen include an in-room safe, a flat-screen TV and a private bathroom. All offer a seating area, a desk and ironing facilities.
Every morning, guests can sit down to breakfast at 360º Bar, Restaurant & Lounge or Shang Palace. For those wanting to stay close by for dinner, Coffee Garden serves international cuisine while Champs offers American dishes. Other dining options are also available.
Shenzhen Bao'an International Airport is around a 50-minute car ride from the hotel and Luohu Station is within walking distance. Dongmen Commercial Area, Huanggang Port and Panglin Plaza are a 10-minute car trip away.
General
Services and conveniences
Dining
Bathroom
Basics
Pool and spa
Accessibility and suitability
Health and safety
Laundry
Family friendly
Bedroom
Things to do
Fitness
Parking and transportation
Media and entertainment
Outdoor
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at Shangri-La Shenzhen?
Guests can enjoy a variety of dining options at Shangri-La Shenzhen, including international cuisine at Coffee Garden, American dishes at Champs, and a breakfast buffet at 360º Bar, Restaurant & Lounge or Shang Palace.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the outdated rooms and the need for an upgrade, but others have praised the cleanliness of the hotel and the attentive housekeeping staff.
What are the hotel's unique offerings for guests?
Shangri-La Shenzhen offers an excellent location next to the Luohu train station, a wide breakfast spread, a great spa, and a convenient proximity to the Hong Kong border crossing.
What can guests expect from the staff at Shangri-La Shenzhen?
Guests can expect friendly and helpful staff, with some mentioning exceptional service from specific staff members like Ms. Emili Wang and Mr. Rock Liu.
Is there any feedback about the quality of the beds at Shangri-La Shenzhen?
Guests have praised the comfortable beds and bed linen at Shangri-La Shenzhen, with some describing them as very comfortable and of high quality.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Convenient Location
The hotel's proximity to the Luohu Station and border crossing to Hong Kong makes it an ideal choice for travelers looking for easy access to transportation and shopping areas.
Consider Upgrading to the Horizon Club
Guests who stayed in the Horizon Club spoke highly of their experience, praising the excellent service and amenities provided.
Be Mindful of Room Selection
Some guests noted that the rooms appeared dated and in need of renovation. Consider checking for updated room options or requesting a recently renovated room.
Enjoy the Breakfast
Many guests praised the breakfast options, particularly at the 360º Bar, Restaurant & Lounge and Shang Palace. It's recommended to start the day with a satisfying meal at these venues.
Take Advantage of the Spa Facilities
Several guests highlighted the spa facilities as a standout feature of the hotel. Consider indulging in a spa treatment during your stay.
Be Aware of Language Barriers
Some guests experienced challenges with staff members not being proficient in English or Cantonese. It's advisable to be patient and consider using translation apps if needed.
Check Nearby Attractions
The hotel's proximity to attractions such as Shun Hing Square, Shenzhen Museum, and Dongmen Pedestrian Street makes it convenient for exploring the local area.
Consider the Executive Lounge
Guests staying on the executive floor enjoyed the amenities and services provided. If available, consider booking a room that includes access to the executive lounge.
Plan for Transportation
Due to the hotel's location, guests recommended using the nearby subway station to avoid traffic congestion in the area.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | January | $99 | $97 |
Cheapest month to stay with an average 11% drop in price. | Most expensive month to stay with an average 20% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 4.2 mi | Shenzhen | 20.5 mi |