Overview

Shangri-La Hotel
Top Resort Hotel

East Side Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
+86 755 8233 0888

$111+

Rates
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Overall guest ratings

8.8/10 Excellent
Based on 6,527 reviews
See all reviews

Review highlights

  • 9.5
  • 8.6
  • 8.0
  • 4.9

Good to know

  • Professional service
  • Friendly service
  • Train station is close

Nearby

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    About

    Shangri-la Hotel, Shenzhen is centrally located in Shenzhen, walking distance from Luohu Commercial City and close to Luohu Port. This 5-star hotel is within close proximity of International Foreign Trade Center and Shun Hing Square.

    Rooms

    Make yourself at home in one of the 522 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
    • Hot tub
    • Indoor pool
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 6,527 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
    • 8.0 "Bar is amazing."
    • 7.8 "Good breakfast."
    • 6.9 "Internet is average."
    • 4.9 "Rooms are not good."
    • 3.7 "Not very comfortable."
    • 2.4 "Horrible vibe."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 848 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 7.7 "Good breakfast."
    • 5.9 "Average value."
    • 5.3 "Average amenities."
    • 4.9 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      2.1 "Air conditioning was criticized by 79%."
    • 4.2 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
    • 2.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall Rating

    8.7 Excellent
    Based on 1,109 reviews
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.9 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 5.2 "Average amenities."
      5.9 "59% considered the lobby entrance to be so-so."
    • 4.0 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      2.1 "79% said rooms were small."
    • 2.3 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall Rating

    8.7 Excellent
    Based on 3,655 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.6 "Great service."
      8.3 "83% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
      8.2 "Housekeeping was great, according to 82%."
      8.5 "85% found the restaurant service to be one of the best."
    • 8.2 "Breakfast is good."
    • 6.8 "Internet is average."
    • 5.5 "Rooms are ok."
    • 5.0 "Average amenities."
      6.1 "61% considered the lobby entrance to be so-so."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.0 "90% criticized the small bathroom."
    • 2.0 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 913 reviews
    • 9.4 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.1 "91% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.1 "Bar is amazing."
    • 7.7 "Good breakfast."
    • 6.2 "Internet is average."
    • 6.0 "Average value."
    • 3.8 "Not very comfortable."
      2.6 "74% said rooms were small."
    • 3.8 "Rooms are not good."
      2.6 "74% said rooms were small."
      0.1 "For 99%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      1.3 "87% found problems with the furniture."
    • 2.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Especially suitable as wellness hotel according to guests.
    Guests say this is a wonderful resort hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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