|"Convenient location and excellent staff."||(in 78 reviews)|
|"Nice hotel with excellent club floor"||(in 16 reviews)|
|"Very helpful and attentive staff."||(in 89 reviews)|
|"Its an old hotel."||(in 7 reviews)|
|"Room was old and diaplated."||(in 32 reviews)|
|"This hotel is no 5star hotel."||(in 38 reviews)|
|great location||in 210 reviews|
|staff were friendly||in 177 reviews|
|great hotel||in 140 reviews|
|breakfast was good||in 97 reviews|
|rooms are small||in 82 reviews|
|shenzhen||in 77 reviews|
|horizon club||in 70 reviews|
|good food||in 56 reviews|
|train station||in 46 reviews|
|little bit||in 40 reviews|
|good value||in 31 reviews|
|top floor||in 28 reviews|
|executive suite||in 16 reviews|
|five star||in 16 reviews|
|room door latch||in 13 reviews|
|bad service||in 12 reviews|
|asian cuisine||in 7 reviews|
|non smoking||in 5 reviews|
|third time||in 5 reviews|
|last year||in 3 reviews|
|service is good||in 2 reviews|
Decent hotel but sub-par compared to the Shangri-L
Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english.
I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.
Located in Luohu, this 5-star hotel is within a short walk of Luohu Commercial City. It provides a swimming pool, a sauna and complimentary Wi-Fi access.
Shangri-La Hotel Shenzhen offers a garden to relax in, as well as free private parking on site. For a fast and effortless arrival and departure experience, guests can take advantage of the express check-in/check-out kiosk.
The comfortable rooms at Shangri-La Hotel include an in-room safe, a flat-screen TV and a private bathroom. All offer a seating area, a desk and ironing facilities.
With its on-site restaurant serving European dishes, Shangri-La Hotel Shenzhen provides guests with all they require for an enjoyable evening within the hotel. In the evening, guests can enjoy a drink in the cozy lounge bar.
Shenzhen Bao'an International Airport is around a 50-minute car ride from Shangri-La Hotel Shenzhen and Luohu Station is within walking distance. Dongmen Commercial Area, Huanggang Port and Panglin Plaza are a 10-minute car trip away.
based on 911 reviews
Policies vary by room type and provider.
Shangri-La Hotel, Shenzhen is located at East Side Railway Station, 1002 Jianshe Road in Luohu, 3.9 miles from the center of Shenzhen. Shun Hing Square is the closest landmark to Shangri-La Hotel, Shenzhen.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Shangri-La Hotel, Shenzhen.
Yes, Shangri-La Hotel, Shenzhen offers free Wi-Fi.
Yes, Shangri-La Hotel, Shenzhen offers free parking.
No, Shangri-La Hotel, Shenzhen does not offer free airport shuttle service.
Shangri-La Hotel, Shenzhen is 20 miles from Hong Kong Intl. Shangri-La Hotel, Shenzhen is 20.2 miles from Shenzhen.
No, pets are not allowed at Shangri-La Hotel, Shenzhen.
Yes, Shangri-La Hotel, Shenzhen has a pool onsite.
Shangri-La Hotel, Shenzhen has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.