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Shangri-La Hotel
Top Wellness Hotel

East Side Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
+86 755 8233 0888

$113+

Overall guest ratings

8.6/10 Excellent
Based on 5,447 reviews

Review highlights

  • 9.2
  • 8.8
  • 5.4
  • 4.8

Good to know

  • Friendly service
  • Train station is close
  • Good accessibility by car

Nearby

    Show all

    About

    Shangri-la Hotel, Shenzhen is centrally located in Shenzhen, walking distance from Luohu Commercial City and close to Luohu Port. This 5-star hotel is within close proximity of International Foreign Trade Center and Shun Hing Square.

    Rooms

    Make yourself at home in one of the 522 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 5,447 reviews
    • 9.2 "Terrific location."
    • 8.8 "Bar is amazing."
    • 8.5 "Great service."
    • 7.8 "Good pool."
    • 7.8 "Good breakfast."
    • 5.4 "Internet is average."
    • 4.8 "Rooms are not good."
    • 4.1 "Vibe wasn't good."
    • 3.6 "Not very comfortable."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 762 reviews
    • 9.4 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
    • 8.1 "Pool is good."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.6 "Good breakfast."
    • 5.7 "Average value."
    • 4.6 "Rooms are not good."
      2.5 "75% said rooms were small."
      0.1 "For 99%, the rooms looked old."
      3.0 "70% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
    • 4.3 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 3.8 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 871 reviews
    • 8.6 "Location is great."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.6 "Good pool."
    • 5.8 "Average value."
    • 4.4 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      1.4 "86% thought the tv was sub-standard."
    • 4.0 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.1 "Quite uncomfortable."
      1.8 "82% said rooms were small."
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    Overall Rating

    8.7 Excellent
    Based on 3,159 reviews
    • 9.3 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "Near to public transport, according to 97%."
      9.5 "95% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      8.3 "Management was excellent, said 83%."
      8.5 "85% said the concierge service was amazing."
    • 8.4 "Breakfast is good."
    • 5.8 "Internet is average."
    • 5.6 "Rooms are ok."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.8 "Not very comfortable."
      2.2 "78% said rooms were small."
      1.3 "87% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 653 reviews
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.7 "Average value."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      2.4 "76% said rooms were small."
    • 3.7 "Rooms are not good."
      2.4 "76% said rooms were small."
      0.1 "For 99%, the rooms looked old."
      2.7 "73% complained about the bathroom."
    • 3.6 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    "Good accessibility by car"
    data provided by TrustYou

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