Would you like to save as your currency permanently or for this visit only?
Very clean and up dated
Late check out The bed had a sag to one side
Traffic noise. Totally outdated.
The staff was exceptional friendly and helpful! We came on Sunday so the hotel restaurant was closed, there were no close restaurants, and 3/4 delivery menus we were given were invalid! :(
The room was clean and filled with accessories (i.e. microwave, frig, and internet). Close to interstate for business traveling. Staff was friendly, but inefficient. The room door lock didn't work all the time. Maid didn't replenish coffee or shampoo for multi-day stay. Hotel staff seems disorganized and computer system went down prior to check-in. Cheaper rates quoted at check-in.
The inside of the room was updated. The staff were very nice and went oUt of their way to be helpful. The exterior needs to be updated to reflect the quality of the staff and interior areas.
Was nice decent hotel. With Hi-Speed internet and TV with clean beds and bathroom it provided just what we needed.
Location / Price N A
Staff was very rude, the smoking regulations were ridiculous
Room was small but clean. Staff was incredibly friendly. Just off interstate. No restaurants nearby other than burger king.
Staff was very helpful and friendly Right on hwy....too much noise from traffic. Beds were not comfortable.
The room was newly remodeled. It was very clean. The front office staff was extremely nice and accommodating. Cedric the assistant manager was great. We had a rough day before arriving & he managed to give us a few laughs & great customer service.
close to 75 and plenty of parking The check in process was extremely slow And the room smelled damp.
Hair on the pillows.
Was put in handicap room
Well appointed rooms with super comfortable beds. I would rate it higher if all the rooms we stayed in didn't smell so bad. The smell and the staff were just ok.
Great room layout, plenty of room for traveling with two kids under two. Comfortable bed. Things weren't overtly dirty but just seemed old and not super well taken care of, broken outlet covers etc.
the separate bedroom + living/kitchenette is best, especially at this price.
Homewood Suites was a great place to stay for our extended trip. The staff was very attentive and made us feel like family right from the start. The cost was also very reasonable.The location had a country feel to it, yet we were within city limits and close to everything we needed. The free breakfast was repetitive and uninspiring. It seemed like the hotel was more concerned with quantity than quality. Real orange juice was rarely served (this was Florida), and when it was served, it was diluted. The eggs appeared to be made from powdered mix. The breakfast meat was sausage 22 out of 23 days. Several times, the kitchen ran out of butter or muffins or danish. We were handed Lorna Doones as a substitute. The evening reception was a nice idea, but it fell short of our expectations. Hors d'oeuvres would have sufficed. Instead,we were served salad and tomato soup or meatless macaroni with sauce and salad. Once, during our 23 day stay, sausage was added to the macaroni. We did not attend the Asian night. It smelled horrible.
Place was very clean and the price was right. Breakfast was not great... Eggs (or so they are called) were very bad.
Beds are very comfortable although pillows needed to be a little more supportive. Rooms were very nice and the kitchen was a nice surprise. Staff was very nice and accomadating.
Excellent service, both at front desk and center bar. Food I had at bar was outstanding, and the bartender (male) extremely kind and efficient. Room was clean and decorated beautifully. Especially loved the horse cookies they supplied for our horses! A suite on my floor was rented out for group party Friday night-very loud and disruptive. I have already sent a complaint to corporate.
Location and pool area. Noise travels too easy. Woken up during the night just from normal conversation next door. Had to keep A/C @ 65 to feel like 72.
The location was good with plenty of parking. It was set back so it wasn't right at the highway and there was a nice park behind the hotel. They accept pets and this was a nice place to walk your dog. The woman who cleaned our room was very nice and accommodating to our needs. Celestina was her name. Refrigerator did not work, Breakfast buffet was not included. Did not like the carriage attached to the sweet horse.
TV would not play movies rented. Received refund, but would of liked to watch the movie. Maitence explained it was due to over head clouds. Cable provide by direct tv.
Great Hotel good location just off major highway
We thought the hotel was very reasonsably priced. Breakfast was good..typical hotel food..
Very clean hotel and well taken care of. Bed was soft, but otherwise, nothing to critique.
Excellent customer service, the staff was super friendly and very responsive. Room could've been slightly bigger but the customer experience more than made up for it.
2 out of 4 light bulbs were out. Advise giving a good hand full of bulbs to someone and have them check them all.
clean and updated!
We were pleasantly surprised by how nice the suite was that we stayed in. My fiancé and I had never stayed at a Hampton Inn and it was a last minute booking, so we weren't exactly expecting quality but it was! Since we got in at 2:00am, we asked for a late checkout and the staff completely understood and allowed us to choose the checkout time! I had never had that gape at other hotels. I enjoyed the breakfast and found that there was a variety to choose from. There wasn't much seating for breakfast and ended up sitting on the couch and used the coffee table, which wasn't the most comfortable way to eat.
General facility. Beds are comfortable. Quiet. Staff is very pleasant. Can't really think of anything.
Locations close to expressways, took less than 2 mins to check in, been to other hotels that take exesively long time trying to find my reservations, and when you are tired from being on the road want to just go to sleep asap....this place was super fast to check in...the rooms were pleasantly nice, found available free parking, breakfast was average. I would defenitely stay here again on my next vistit to ocala.
Air conditioner in the room never got the room below 76
We were put on the 6th floor, which is SMOKING. Lady at the desk said that is what people who book online get- and they wouldn't move us- offered to "fog" the AWFUL room. So smelly and disgusting. My clothing still stinks. Couldn't sleep for the smell. BEWARE!!!!!!!
The beds were really comfortable best sleep of my trip ! Rooms were big and set up very different from other hotels I stay at . Only thing wrong was fridge wouldn't get cold ! Told them they said oh . :(
Our room with a very comfortable king size bed. Our dog was permitted to stay with us. Needs more sound proofing
Everyone was very friendly. The breakfast here is good. Very clean.
Great service that we've come to expect time and time again. I ways look for a Quality Suites wherever I travel. Never a disappointment.
Staff was great! Not enough seating in lobby or breakfast area. Air conditioner and bathroom fan were so loud that sleep was interrupted. Room got so humid that bathroom tissues were wet. Pool was closed---in Florida.
We had a great time.
Breakfast was good. Couch in the room was a plus. Bathroom was not clean. A/C didn't work correctly. Beds not comfortable.
Awesome efficiency style rooms
clean and quiet nice people for sure
The room had lots of space and was comfortable. The bathtub faucet needed repair.
Nicely furnished, comfortable and a feel of quality with privacy being respected!
The staff was outstanding from beginning to end. The clerks behind the front desk provided excellent customer service, the quality you might hope for at a 5 star hotel. Not at all
Very nice place. Clean. Room was great Nothing
Clean Room by ice maker was noisy
Airconditioning thermostat did not work in our room. We ere given a different room immediately and they made sure we did not forget anything in the move. The previous room was repaired the same day. Everyone was supperhelpful and very friendly. Bed was a little hard for my wife but I slept fine.
Got in late and the staff acted genuinely concerned. 'Wow we worried that something happen and you were not going to make it''Glad you're here'. The room was excellent, ground floor, easy to get to and clean. Felt like I was treated like a king.
Clean and close to everything you may need. Turkey bacon at breakfast.
Clean room and bathroom. Comfortable beds. Very friendly front desk staff. Well maintained. Walls are paper thin. Could hear everything. Husband had to ask neighbors to be quiet at 2:00am. Bathroom sink had no hot water. A/C is either freezing cold or it was burning up with out it.
It is completely no smoking and pet friendly. Also good value. No breakfast but still prefer this over higher cost.
Looked and felt renovated and simple but clean No breakfast, internet slow
Clean rooms. We have stayed here a few times and will continue to. More attention could be pa8d to the room. You can tell tgey dont vacuum close to the walls as the carpet is dusty next to the walls. Tye fridge made a loud high pitched humming noise. Shower curtain bar was falling off. Vanity was slanting diwn badly and my toiletries were rolling off onto the floor. Main light in the room did not work. Small things that could easily be fixed.
Clean rooms nice pillows
No breakfast available in morning Loud ac unit No breakfast available
Breakfast was better than expected. Employees had a good personality Mattress was dirty, so was the walls in the bathroom and walls in the bedroom. TV remote batteries were he'd by scotch tape.
We went to the mall food court for dinner.
clean room, breakfast included, convenience to I75, nice pool area and lots of trees. room odor and not the greatest part of town, room needs TLC/updates, carpet replaced or cleaned.
The hotel staff was very courteous and registration was handled promptly.Rate was fabulous, room more than expected. Loved the hot waffles on the breakfast bar, No
It was on the first floor. The room was horrible. There were no outlets near the bed. The toilet didn't work. Ants in the bathroom. Sink faucet was loose. There were roaches on the bed. The outside lights didn't work outside the room. lights were burned out inside the room. The air conditioner was so noisy it made it unbearable to sleep. The TV had an ad on it the entire time while watching. If you hate your family. Bring them to this hotel. It was the worst and I wish i never stayed there.
Staff were very friendly. Location was excellent. Front desk staff called my room, woke me up and asked me to come to the lobby 'cause their computer system was down and they needed to process my payment. Roaches in the bathroom. Unsafe sliding door.
I like the staff,easy check in and check out,overall the place was ok. the walls were a bit dirty.
Nothing at all The hotel room smelled terrible, our room door did not even lock. The person staying beside us had a dog that was barking alot, and our son was bite by a bug.
This guest did not leave comments about this hotel.
The hot breakfast was not much to talk about - hash from a crock pot and watered down waffle mix. No complaints about the room or location.
It was great for overnight stay. Love that it was near where I needed to be. No
Relaxed and comfortable atmosphere. Location
nice big room doors open to the outside of bldg. room had an odor
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The room was clean and the bed comfortable. It is a good location for travelers, especially for those traveling on Interstate 75. I was visiting family and stayed four nights. I had booked a room for four nights and paid prior to arrival. the cleaning staff thought I had left early after the third night and moved my few items they could see into storage. I had not vacated and had drawers full of clothes. They showed the room as
Clean and tidy No
Location They didn't change our sheet from last customer and never change sheet during our stay of 3 days. The air condition is very loud. The phone in the room doesn't work. The staff refuse to give me double bed room I am a mother trave with 15 year old son.
The front desk staff that I interacted with were very pleasant, but apparently working under difficult physical property conditions. First off this is an old property, but that should not excuse conditions. If our room was any indication of the rest of them, shame on them. Peeling paint, poor water pressure, no hot water in shower. We had a dbl/dbl and one of the beds had a noticeable sag from a broken box spring. There was a lack of working electric outlets and a bulb was missing from a lamp. The majority of national motel chains today offer amenities such as a microwave & small refrigerator. These are available for $5 extra per item, per night, and they don't have enough to go around. There was supposed to be a Continental breakfast, I never saw any thing more than coffee. My wife asked the GM about the breakfast and was told it was $20 extra. Apparently they don't understand the definition of continental as it applies to the hotel/motel industry. The grounds could have been cleaner, a lot of trash around the bushes and stairs. Guest laundry not centrally located and on 2nd floor. Ice machines not convenient unless your room is near one. Pool was not clean either. These are not $60 a night rooms. Had I not received a significant discount through Kayak, I would have stayed across the street at Days Inn or one of the other motels in the area. Someone needs to call Tom Bodett
This motel is your stereotypical white trash, run down, pay by the minute lodging. Most certainly not worth the amount it charges, a disgusting place with absolutely no redeeming qualities about it. Where do I begin? The second we walked in, we were greeted by a rude neanderthal of a woman noisily chewing her gum and asking us what we wanted..we brought our luggage upstairs and around the motel in what seemed like a neverending labrinyth under the weight of our bags we were carrying. The room we stayed in had mold in the shower, thin curtain like blankets, (I'm still not totally convinced those weren't curtains) bugs in the room, a used bar of soap from the last guy that stayed in our room, no kleenex or toilet paper, one washcloth, hardly any towels, an old tv (the 90s called, they want their tv back), the ceiling had water damage and looked like it will most likely cave in within the next few months,. So in conclusion, I will never be going back to this motel or any other Motel 6 for that matter.
The place was clean and really quiet considering how close it is to the I75. This Microtel was difficult to find even with a GPS. It is tucked into an area behind a service station next to a TSC hardware store. If you miss the very small sign there is no way to turn around without going under the I75 to make a U turn and head back for a second look. They really need a bigger sign at the entrance. Unfortunately the breakfast was lacking and sent us to the Cracker Barrel across the street.
Nothing First room was dirty.. Then moved to a second room only to have one bed.. this was after we were told they where full for the night. Had to go online and book the room.
Very clean , could not ask for a better experience! Price was right .. Breakfast fantastic ' room was perfect ' great , great , GREAT !!
We actually sought out this motel for a repeat stay on our return from southern FL. It is away from traffic, has a surprisingly complete breakfast, and the staff were extra helpful on a couple of details. Our room, on third floor, was quiet, comfortable and clean.
Cleaning and Organized
Everything was nice. Room was clean. Staff was pleasant.
The look of the hotel was very nice, and the decor in the room was good too. I liked the overall casual environment of the place. The location was pretty cool - in downtown.The owner of the hotel was helpful letting us in pretty late at night. First, the hotel has been really lazy in returning the extra money authorized for damages (they did an auth transaction twice - once during the booking, once during the stay, and only one has returned). Secondly, the owner's jokes made us uncomfortable.
the staff was ok, room was cleaning. It's right on the road.
It was very cute and cozy. The owner was so nice. I love that each room was different. The room was very clean. The water was hot and water pressure was great. It was like a vacation in a vacation!
Staff were friendly and room was clean. no.
Very friendly staff, clean room, well insulated against the I75 traffic noise compared to some other hotels in Ocala. Bed comfortable and plenty of hot water in the morning.Plenty of restaurants in close proximity to the hotel. Will stay again when I travel to North Florida. Nothing. Better than I expceted for the rate paid
Nothing. The staff was terrible when I checked in. So rude! When this pet friendly hotel found out I brought my 5 lb teacup Pomeranian, the woman Boots treated me terribly! The hotel smells awful, the beds are like sleeping on a rock, they are truly the single most uncomfortable bed I've ever laid on. Parking is impossible. All around, made it so I will most likely never stay at another Best Western again. :(
Cleanliness, organized, good customer service Congested area, no nature views
This Best Western was very nice - up to date and modern in its furnishings and appointments. The bed was very comfortable. The A/C was quiet and handled the cooling and heating well. The motel is located just off of I-95 at Ocala, yet you could not hear any noise. There are restaurants and shopping nearby. Staff was helpful. Overall value for price was excellent. The breakfast area was a bit small, but not too bad. Food choices were limited, but certainly adequate. OJ and coffee were not top notch, but still good.
The staff was very friendly and the rooms were very clean Nothing