Phoenix Hotel

The hotel offers a variety of amenities including a fitness center, spa, sauna, karaoke, and complimentary breakfast for families.

Yes, the hotel provides free parking for guests, making it convenient for those traveling by car.

Some guests have mentioned that the breakfast was strange and that there was very little western food available. However, others found it reasonable and enjoyable.

Guests have described the rooms as clean and well-appointed, with some minor issues such as a small bathroom leak and initial room cleanliness concerns.

While the website mentions sauna and gym facilities, guests have reported that these are not available. However, the hotel offers pleasant staff, decent rooms, and a convenient location with accessible transportation options.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or city comes highly recommended.

While the hotel offers an airport shuttle for a surcharge, some guests found Grab to be easily accessible and convenient for getting around the city.

Some guests experienced issues with the air conditioning and noise levels in certain rooms. Consider requesting a room away from potential sources of noise for a quieter stay.

A few guests reported issues with room cleanliness, such as being assigned a room that wasn't properly cleaned or having a leak in the bathroom. It's advisable to check the room upon arrival and request a change if necessary.

Some guests noted that very few staff members spoke English fluently. It may be helpful to have a translation app or basic Vietnamese phrases handy for communication.

Despite the hotel's website indicating the presence of facilities like a sauna and gym, some guests found that these were not available during their stay. It's advisable to verify the current availability of specific amenities before booking.

A few guests mentioned that the hotel's restaurant was closed during their stay, leading to reliance on room service. It may be worth inquiring about the restaurant's operational status and exploring nearby dining alternatives.

Some guests were surprised to find that certain basic amenities, such as complimentary water, were not provided. Consider bringing along any essential items to ensure a comfortable stay.

While the hotel offers complimentary breakfast, a few guests found the breakfast options to be unusual or limited. Guests with specific dietary preferences may want to inquire about available choices in advance.

As the hotel is not new, some guests noted that the facilities are somewhat old-fashioned. It's advisable to set expectations accordingly and appreciate the hotel's offerings within this context.