Neptune Palm Beach Boutique Resort & Spa
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Overview
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Amenities at Neptune Palm Beach Boutique Resort & Spa
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Tennis
- Free Wi-Fi
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Canoeing
- Darts
- Scuba diving
- Archery
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
Services and conveniences
- Business center
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Smoke alarms
- Air-conditioned
- Trash cans
Dining
- Electric kettle
- Snack bar
- Restaurant
- Bar/Lounge
- Kettle
- Refrigerator
- Coffee machine
General
- Window
- Seating area
- Garden view
- Telephone
- Tile/marble floor
- Pool view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Upper floors accessible by stairs
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Tennis
Bedroom
- Wardrobe or closet
Reviews of Neptune Palm Beach Boutique Resort & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and snack bar. Guests can enjoy complimentary breakfast and daily seafood at lunchtime, as well as sushi in the evenings.
Are there any concerns about the hotel's customer service?
Some guests have mentioned that the customer service, especially in the dining area, could use improvement. The staff appeared inattentive to customers.
What are the highlights of the hotel's location and surroundings?
The hotel is conveniently located near the airport and offers easy beach access. The area around the hotel is safe and ideal for kitesurfing.
What are the hotel's unique offerings for guests?
The hotel provides a unique experience with renovated and upgraded rooms, daily seafood at lunchtime, sushi in the evenings, and the use of glass bottles in the rooms. Additionally, the hotel has received the travel life certificate.
Is there any feedback about the quality of the beds at the hotel?
While some guests found the beds amazing, firm, clean, and crisp, others mentioned that the bed was hard and very uncomfortable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Consider Low Season Travel
If you prefer quieter surroundings, consider visiting in October, which is the low season. This might offer a more peaceful and less crowded experience.
Check for Wi-Fi Availability
Some guests reported issues with the Wi-Fi, so if this is important to you, it may be worth confirming the status of the Wi-Fi before booking.
Enjoy the Beach Access
Guests appreciated the easy beach access from the hotel, making it convenient for those looking to spend time by the sea.
Be Mindful of Customer Service
Some guests felt that the customer service, especially in the dining area, could be improved. Being aware of this might help manage expectations during your stay.
Consider Bringing Toiletries
A few guests mentioned that the hotel doesn't replace towels unless needed. Therefore, it might be helpful to bring your own toiletries to ensure you have everything you need.
Be Prepared for Sun Bed Reservations
Some guests noted that other hotel guests reserved sun beds as early as 6 am. If you're keen on securing a spot, consider heading to the beach early.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Baharini Shopping Center, Presbyterian Church Of East Africa, and Diani - Chale Marine National Park and Reserve, offering opportunities for exploration outside the hotel grounds.
Consider Room Renovations
Several guests appreciated the renovated and upgraded rooms. If this is important to you, it might be worth inquiring about the room's renovation status before booking.
Check for Hot Water Availability
A few guests mentioned issues with hot water for showers. It might be worth confirming the status of hot water availability with the hotel before your stay.
Location
What's nearby
- Baharini Shopping Center4 mi
- Presbyterian Church Of East Africa5.4 mi
- Diani - Chale Marine National Park and Reserve5.9 mi
- Masjid Salmanul Faarisiyyi8.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Neptune Palm Beach Boutique Resort & Spa
Low season | June |
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High season | March |
Average price (weeknight) | $394 |
Average price (weekend night) | $381 |
When to book a room at Neptune Palm Beach Boutique Resort & Spa
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See most recommended stays in UkundaGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Ukunda |
Distance to airport | 4.8 mi |