Crowne Plaza Xuzhou Dalong Lake

The hotel offers a varied and plentiful breakfast, with great options and a super location.

Some guests have mentioned that there are no outlets beside the bed, and the other outlets in the room were worn out, potentially causing equipment not to charge. However, the rooms are spacious and offer a great breakfast.

The hotel features a spa and wellness center, indoor pool, sauna, and massage services for guests to relax and unwind during their stay.

Yes, the hotel offers babysitting or child care services, making it suitable for families with children to enjoy a comfortable stay.

The hotel follows all safety protocols as directed by local authorities, including contactless check-in/check-out, physical distancing in dining areas, and disinfection of high-touch surfaces to ensure a safe and clean environment for guests.

Some guests reported issues with the outlets in the room, suggesting that the hotel should address this potential fire hazard. It may be advisable to check the outlets upon arrival and request a room with well-functioning outlets if necessary.

Guests mentioned that the hotel's club room did not meet their expectations, as it was actually the lobby lounge and did not offer the expected club services. It may be helpful to clarify the club room amenities with the hotel before booking to manage expectations.

Several guests noted that the hotel insists on payment at check-out, even if the booking was prepaid online. It is advisable to confirm the payment process with the hotel in advance to avoid any inconvenience.

Some guests expressed dissatisfaction with the professionalism and service of the hotel staff. It may be beneficial for the hotel to retrain its staff to ensure a higher level of service and guest satisfaction.

Guests mentioned that the food offered during happy hour did not meet their expectations, and the club lounge was not as described. It may be helpful to inquire about the specific offerings of the club lounge before booking to avoid disappointment.

It was noted that there were no outlets beside the bed and that the other outlets in the room were worn out. Guests recommended checking the room amenities upon arrival and requesting a room with well-maintained outlets if needed.

Some guests encountered issues with using booking.com credit for payment and had to contact customer service for reimbursement. It may be advisable to confirm the payment options and flexibility with the hotel in advance.

While many guests praised the breakfast, some mentioned that the food during happy hour did not meet their expectations. It may be beneficial to inquire about the offerings in advance to ensure a satisfying dining experience.

Guests highly recommended opting for a room with a nice view, particularly facing the fountain, as the views were reported to be spectacular.

One guest appreciated the efforts of a staff member named Alice in making their stay comfortable. It may be beneficial to seek assistance from attentive staff members for a more pleasant experience.