Question 1

Does Louis Armstrong New Orleans Airport (MSY) offer a cellphone lot for those picking up passengers?

Accepted Answer

MSY boasts a cell phone lot ideally situated at the corner of Hollande Street and Airline Drive. Individuals meeting travelers are advised to wait in this designated area for passengers to call them after disembarking from their flight and retrieving their bags, as waiting or parking at the curbside of the airport's terminal buildings is not permitted. Additionally, please note that parking in the cell phone lot is allowed for a maximum of one hour.

Question 2

What facilities are available for pets at Louis Armstrong New Orleans International Airport (MSY)?

Accepted Answer

Louis Armstrong New Orleans International Airport (MSY) understands that the quickest way to a customer’s heart is through their pets. Pet relief areas are available both inside and outside the terminal. The airport's indoor pet relief area is situated post-security in the main terminal, near Shake Shack on the way to Concourse B.

Question 3

What are the restaurant options at Louis Armstrong New Orleans International Airport (MSY)?

Accepted Answer

The Big Easy is famous for more than just music; its cuisine also attracts tourists from all around the world. Visitors can experience homegrown Cajun cooking right after their flight to New Orleans at restaurants like Creole Kitchen, Copeland's Gourmet Kitchen, and Dooky Chase. If you like sweet snacks, check out West Beignets or Praline Connection.

Question 4

What is there to do while in New Orleans International Airport (MSY)?

Accepted Answer

New Orleans International Airport (MSY) has invested in artwork of all forms to enhance the traveling experience for visitors. One notable piece is The Treewall, a three-story artwork depicting an oak tree. An art brochure, providing details about the various artworks, is available for free at the Information Booth on Level 2 of Concourse C.

Question 5

What are the layover options for flights to New Orleans?

Accepted Answer

Your layover alternatives for flights to New Orleans depend on your departure city or your choice of airline. If you are flying from New York, both United Airlines and Spirit Airlines will disembark at Chicago O’Hare (ORD), while American Airlines flights will land at Charlotte. For flights from Los Angeles, Spirit Airlines commonly makes stops in Dallas and Las Vegas, while American Airlines flights stop in Dallas, and United Airlines flights stop in Houston.

Question 6

What hotels offer complimentary shuttle service to and from the airport?

Accepted Answer

New Orleans is one of the tourism capitals of the U.S. Many hotels in the vicinity provide complimentary shuttle services to and from New Orleans International Airport. To name just a few options, the Hilton Garden Inn New Orleans Airport, Comfort Inn New Orleans Airport, and Radisson Hotel New Orleans Airport are all located within miles of the airport and offer complimentary shuttles.

Question 7

Are there any accessible services at Louis Armstrong New Orleans International Airport (MSY)?

Accepted Answer

MSY provides accessible services for travelers with disabilities, including support through the Hidden Disabilities Program for conditions such as autism and lupus. Family care rooms, equipped with adult-changing tables, are available on Level 2. Wheelchair assistance, in accordance with the Air Carrier Accessibility Act (ACAA), is offered from curbside to ticket counters and gates. This service can be requested when booking your flight on the airline's website, at the ticket counter, or from gate agents on the day of travel. Visual paging is also accessible throughout the premises in conjunction with FIDS.

Question 8

Where can I relax at Louis Armstrong New Orleans International Airport (MSY)?

Accepted Answer

New Orleans Airport features three lounges for passengers to unwind and relax. The Club MSY is located adjacent to the entrance to Concourse B, offering cuisines by Louisiana chef John Folse, along with workstations and showers. Access to the lounge can be obtained by purchasing a day pass either in person or through Lounge Pass. United Airlines has a lounge on Concourse C at a gate not far from Delta SkyClub. Access to these lounges is exclusive to members, and they also provide amenities such as magazines, food, and drinks.

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