Cons (-) We did have troubles with the door with the keypad not working for the last four days of our stay but the Hotel staff were very accommodating.
4 stars
Helnan Phoenix Hotel
Photos of Helnan Phoenix Hotel
Overview
Hotel with a fitness center, steps from Aalborg Historical Museum Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite. Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a fitness center.
Latest deals for Helnan Phoenix Hotel
Amenities at Helnan Phoenix Hotel
- Fitness center
- Restaurant
- Free Wi-Fi
- Meeting/Banquet facilities
- Parking
- Spa
- Laundry service
- Hairdryer
- 24hr front desk
- Safe
Accessibility and suitability
- Increased accessibility
- Hypoallergenic
- Elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Sauna
- Spa
- Hot tub
Health and safety
- Safe
- Daily housekeeping
Basics
- Free Wi-Fi
- Heating
Parking and transportation
- Parking
Bathroom
- Hairdryer
Laundry
- Laundry service
Workspace
- Desk
Dining
- Restaurant
General
- Storage available
Fitness
- Fitness center
Reviews of Helnan Phoenix Hotel
7.6
Good
2744 verified ratings
Wonderful
753
Very good
652
Good
684
Okay
257
Fair
218
Mediocre
105
Poor
75
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and delicious breakfast offerings. However, several reviews pointed out cleanliness issues in the rooms and bathrooms, which detracted from their overall experience. Some guests also mentioned problems with room amenities and noise levels.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
85 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness?
Guests have consistently praised the hotel's cleanliness, with many mentioning the clean rooms and the overall cleanliness of the hotel.
What are the best features of the hotel's breakfast?
Guests have enjoyed the breakfast, highlighting the good selection and quality of the food, although some have mentioned that it could be improved with more fruit and better quality juice.
Is the hotel's location convenient for exploring the city?
The hotel's central location has been praised by guests, making it convenient for exploring the city and accessing main tourist attractions.
How are the hotel's beds and pillows?
Guests have consistently mentioned the comfortable beds and good pillows, providing a pleasant stay experience.
What can guests expect from the hotel's customer service?
Guests have appreciated the friendly and professional reception, with some mentioning small kind gestures such as free water and coffee, making their stay enjoyable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's central location makes it easy to explore nearby attractions such as Aalborg Historical Museum, Budolfi Cathedral, and Jomfru Ane Gade, all within walking distance.
Consider Noise Levels
Some guests noted that street-facing rooms can be noisy due to traffic, so if you're sensitive to noise, it's advisable to request a room away from the street.
Check Room Amenities
Guests appreciated the spacious rooms, comfortable beds, and the availability of a business center for those needing to work after checking out.
Be Mindful of Breakfast Quality
While some guests praised the breakfast, others found it lacking in terms of variety and quality, particularly in terms of fruit options and juice quality.
Parking Considerations
While the hotel offers parking facilities, some guests found the parking to be overpriced, so it's worth considering this when planning your stay.
Room Selection for Comfort
Guests recommended checking the room amenities, especially for features like air conditioning, as some rooms were noted to be warm and lacking proper ventilation.
Consider the Historic Charm
The hotel's historic building and central location were highlighted as positives, but some guests found the interior decor to be uninspiring and in need of modernization.
Noise Levels in Courtyard Rooms
Guests staying in courtyard-facing rooms mentioned excessive noise from the courtyard, so it's advisable to consider this when selecting a room.
Bathroom Considerations
Some guests found the bathrooms to be small and outdated, with issues such as limited space around the sink and the presence of shower curtains.
Location
Vesterbro 77, 9000 Aalborg, North Jutland
What's nearby
- Aalborg Historical Museum147 yd
- Hospital of the Holy Ghost202 yd
- Bornekunst216 yd
- Glasvaerkstedet Helle E225 yd
- Budolfi Cathedral242 yd
- Jomfru Ane Gade301 yd
- Old City Hall313 yd
- Grabrodrekloster Museum398 yd
- Artbreak Hotel0.3 mi
- Aalborg Congress and Culture Center0.3 mi
- Aalborg Castle0.3 mi
- Aalborg Railway Station0.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Helnan Phoenix Hotel
Low season | February |
|---|---|
High season | March |
Average price (weeknight) | $129 |
Average price (weekend night) | $130 |
When to book a room at Helnan Phoenix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AalborgGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Aalborg |
Distance to airport | 4.0 mi |
Everything you need to know for your stay in Aalborg
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