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Value for money
Distance to city center
Distance to airport
|"Beautiful facility excellent restaurant and staff."||(in 6 reviews)|
|"Beach wonderful, food great!"||(in 14 reviews)|
|"Spa staff very helpful and friendly."||(in 8 reviews)|
|"Last, the pick up and drop service is exorbitantly charged."||(in 8 reviews)|
Time of year
Show reviews that mention
|amazing hotel||in 53 reviews|
|beautiful beach||in 22 reviews|
|cats and dogs||in 8 reviews|
|chania||in 9 reviews|
|excellent restaurant||in 25 reviews|
|food was great||in 46 reviews|
|gluten free and vegetarian||in 6 reviews|
|great location||in 28 reviews|
|lovely place||in 12 reviews|
|plunge pool||in 5 reviews|
|service very poor||in 31 reviews|
|spa is great||in 13 reviews|
|staff location||in 92 reviews|
|views were stunning||in 13 reviews|
Everything else. The room (loft) was unbelievable. The food was fantastic. The staff were so friendly and helpful. The location was great and the decor and cleanliness was outstanding. Loved it.
The only thing I didn't love was the amount of stray cats and dogs around the resort. I suppose the staff could have been better at getting rid of them as they were a nuisance when eating lunch or dinner or breakfast which made us sit inside and it would have been nice to enjoy outdoor dining. That is my only.complaint. could not fault anything else. Also an indoor bar area would have been an advantage as it was chilly in the late evening to be out at the pool bar.
Great choice for breakfast and tasty.
Not much entertainment around but perhaps this was because the tourist season was near an end.Felt that drinks/cocktails were very expensive in the hotel with wine glass €9 and cocktails €20
I loved everything about it!
Adult only. Is the best feature. Why do more places not offer this? Chills the whole experience. Very stylish modern small boutique hotel. Relaxed. Quiet and peaceful. The communal spaces never seem crowded. (With the exception of the restaurant. Which does.). Plenty of sun beds (could do with more umbrellas). Pool is never busy. Bedrooms are lovely. Balconies with baths and plunge pools are a extra treat and make the rooms. The quiet pool is genuinely quiet. Not an inflatable not a speaker. Placid and gentle space. The way the hotel just transitions into the beach is lovely. Great food. And that welcome drink is like nectar!!! Not a pretty or interesting location. but you can walk to good local eateries without too much effort.
Service is okay but it is inconsistent and slow. Everything is slightly slow motion! The management have tried to stop this but there are still stray cats and dogs. As the dining area opens onto the beach they are always round the tables. On the chairs. It’s just not good. And once they are there staff do nothing to manage them. Often they are fighting and barking while you eat. It’s a lovely hotel without doubt. I have been four years running. But it is not 5 star standard in terms of specialness. Just not slick enough for that. On one hand that is an advantage. Quirky and stylish not cookie cutter. On the other hand it is expensive for something that is below 5 star standard. Attention to detail is lacking in the restaurant. Crockery is chipped (just throw it away!!!). Getting an omelette and coffee at breakfast just takes forever. One day they ran out of butter. They used to serve the most delicious porridge, a different favour daily. Was a breakfast highlight. But that has now moved to a la carte. It’s porridge!! Not caviar. Don’t charge for it. Not when a single room is over 300 quid. Also inconsistent with green credentials. Sustainable messaging in rooms but plastic cutlery and straws, paper napkins etc.
Every thing: The room, breakfast, the view and specially the service
Domes Noruz Chania, Autograph Collection, is an adults-only property located in historic Crete. Only guests who are at least 16 years old and up are allowed at the property. The resort provides a range of rooms, features and amenities for the guests. The hotel has 83 rooms, and guests will be able to bring their pet for an added charge per pet per night. There is a 13 lb. weight limit and other restrictions.
All of the rooms at the property have soundproofing, as well as free WiFi and minibars. Guests can expect pillow menus, premium bedding, slippers, bathrobes, air conditioning, coffee and tea making facilities, a minibar, turndown service, daily housekeeping, phone, private bathroom, and free bottled water.
A complimentary manager’s reception is held on certain days. The property has limited hours of room service, as well as an on-site eatery called Zeen. The restaurant provides breakfast, lunch, and dinner. Some of the other amenities found at the property include two outdoor pools, poolside bar, business center, full-service spa, fitness facilities, meeting rooms, and a 24hr front desk.
Guests of the property will be just a short distance from the beaches in the area. They can also find places to hike and historical sites. Visitors can find quite a few places to dine and drink in the area, as well, such as Andreas Restaurant, Theodosi Restaurant, Manos, The Well of the Turk, and Cartoon Café.
based on 149 reviews
Value for money
Policies vary by room type and provider.