Services and conveniences
Basics
General
Bathroom
Dining
Accessibility and suitability
Laundry
Parking and transportation
Media and entertainment
Bedroom
Pool and spa
Workspace
Family friendly
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hotel Suba Star?
The low season is in May, while the high season is in October.
How is the food quality at Hotel Suba Star?
Guests have praised the delicious food and the complimentary breakfast, but some have suggested that the breakfast menu could be more varied.
Is parking available at Hotel Suba Star?
Yes, the hotel offers free parking, but some guests have mentioned parking issues due to renovation work.
What are guests saying about the cleanliness at Hotel Suba Star?
While some guests have mentioned clean rooms and a clean hotel, others have reported issues with dirty floors and unclean facilities.
How is the customer service at Hotel Suba Star?
Many guests have praised the helpful and friendly staff, while others have expressed concerns about the service levels and the behavior of some staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room on the First Floor
Guests recommend trying rooms on the first floor, as they are newer and better. The location is convenient, and the staff is courteous, making it a good choice for business travel.
Check Room Amenities
Some guests were pleasantly surprised by the facilities in the room, such as a foot massager, locker, and fridge. It's worth checking the amenities provided in the room before booking.
Be Mindful of Room Size
Several guests mentioned that most of the rooms are very small. Consider this factor, especially if you prefer more spacious accommodations.
Consider Parking
While parking may be small due to renovation work, guests generally did not face any issues. However, it's advisable to inquire about parking arrangements, especially if traveling by car.
Be Aware of Bathroom Size
Some guests found the bathing space to be a bit small. If this is an important factor for you, it's worth considering before making a reservation.
Check for Hot Food at Breakfast
A guest noted that the hot food at breakfast was not as hot as expected. If this is important to you, it's advisable to check the breakfast options beforehand.
Inquire About Special Dietary Requests
A guest mentioned that they requested a vegan-diabetic diet, and the chef obligingly provided it. If you have specific dietary requirements, it's worth inquiring about this service.
Be Prepared for Check-in Delays
Some guests experienced delays during check-in, with one guest having to wait until 4:30 pm for their room. It's advisable to be prepared for potential delays, especially after a long journey.
Check for Room Upgrades
A guest mentioned getting upgraded to a suite, which they found amazing. While not guaranteed, it's worth inquiring about the possibility of room upgrades.
Be Mindful of Service Levels
Several guests mentioned service-related issues, such as unclean facilities, unattended complaints, and poor reception experiences. It's important to be aware of potential service challenges.
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | June |
Average price (weeknight) | $42 |
Average price (weekend night) | $40 |