The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that a car is essential due to the hotel's remote location and the need to travel to another building for spa facilities and breakfast.
Some guests were disappointed to find that their room did not have the expected view or that the balcony was shared with another room. It may be helpful to confirm the room location and view when making a reservation.
While the hotel has a restaurant, guests reported that it was located in a different hotel, requiring a drive up a winding mountain road. It may be worth checking for alternative dining options nearby.
Guests noted that check-in was at a different hotel, which caused confusion and inconvenience. It's advisable to confirm the check-in location in advance.
Some guests were disappointed by the lack of room service and amenities such as water. It may be helpful to inquire about available services and amenities before arrival.
A few guests reported encountering bugs in their rooms, so it may be advisable to take precautions or inquire about pest control measures.
While some guests enjoyed mountain views, others were disappointed with their room's location and view. Clearly communicate room preferences when making a reservation.
Guests mentioned that the wellness area could become overcrowded with children, impacting relaxation. It may be helpful to confirm the availability of wellness facilities during the stay.
As the hotel is located in a remote area with no nearby public transportation, it's important to plan for transportation in advance, especially for guests arriving by train.
Some guests expressed dissatisfaction with the hotel's communication and resolution of issues. It's important for the hotel to address guest concerns promptly and effectively.