Overview

Mercure Batam

Jl Raden Patah 12, Batam 29432, Indonesia
+62 778 452 777

$28+

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Overall guest ratings

7.4/10 Good
Based on 725 reviews
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Review highlights

  • 10.0
  • 8.4
  • 7.8
  • 5.7

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    About

    Mercure Batam is a hotel with local color and distinctive style, located at central business district of Batam Island, Nagoya. Mercure Batam with 8 storey's building offer 159 fully refurbished spacious, modern and comfortable rooms with wooden interior and modern facilities. Offers 4 meeting rooms, 1 ballroom, health club/gym, sauna, spa/massage, steamroom, whirlpool & outdoor swimming pool. 20 minutes from airport,15 minutes from International ferry terminal & 5 minutes to shopping centre.

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    Amenities

    • Free Wi-Fi
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Express check out
    • Pets not allowed
    • Internet
    • Laundry facilities
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 725 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.4 "Great service."
    • 7.8 "Good location."
    • 7.6 "High comfort."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average amenities."
    • 3.8 "Internet is poor."
    • 2.7 "Horrible vibe."
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    Overall Rating

    7.2 Good
    Based on 239 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good location."
      8.7 "87% liked the proximity to shopping."
    • 7.7 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 6.2 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "Only 62% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 2.5 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 304 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good location."
    • 7.3 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 2.3 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 87 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."

    Overall Rating

    7.1 Good
    Based on 94 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "Good location."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 3.3 "Vibe wasn't good."
    Hotel type
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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