Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.3 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 9.0 "Great parking , according to 90%." 9.5 "Easily accessible by car , said 95%." -
8.4 "Great service."8.5 "85% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 7.1 "71% thought theservice was very professional ." 8.9 "Housekeeping was great , according to 89%." 10.0 "100% found therestaurant service to be one of the best ." -
6.9 "Breakfast is mediocre."
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5.3 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 6.7 "For only 67%, thetv was ok ." -
1.4 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."
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8.7 "Great service."8.7 "87% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
6.8 "Breakfast is mediocre."
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5.6 "Average comfort."6.9 "
Beds were acceptable for 69%." -
5.5 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 6.3 "Only 63% saidrooms were clean enough ."
Overall Rating
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9.4 "Terrific location."
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8.5 "Great service."8.8 "88% found the
staff to be very friendly ." -
7.2 "Good breakfast."
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5.0 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 6.4 "Only 64% saidrooms were clean enough ." 5.2 "Only 52% said therooms were modern ."
Overall Rating
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9.4 "Terrific location."
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8.4 "Great service."
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7.3 "Good breakfast."
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5.3 "Rooms are ok."
Overall Rating
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9.4 "Terrific location."
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8.6 "Great service."8.7 "87% found the
staff to be very friendly ." -
7.0 "Good breakfast."
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5.5 "Average comfort."
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5.3 "Rooms are ok."
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4.2 "Vibe wasn't good."4.1 "59%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The staff is very helpful - our housekeeping lady kept us well supplied with clean towels and supplies. Hotel employee at the front desk was particularly helpful when our cat got out. She also kept things for us we inadvertently left behind. Since I am limited in my mobility I would have loved it if I could get a breakfast muffin in my room since I couldn't go to the breakfast room and a newspaper too which are kept only at the front desk.
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8.0review from
The room, despite it being a two star sale room, was exceptionally large and very clean. This hotel still allows us to stay with our dog and our dog travels with us at all times so this is very important. The couch (in the room with only a double bed) turned out to be a loveseat which wasn't great. The front desk staff vary from very good to 'do I know you?'. It backs onto the rear of several restaurants and their large garbage bins - needs hedges.
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3.0review from
location The room smelled of stale smoke and mustinesss and it was freezing cold, it took a couple of hours to warm up
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7.0review from
It was a basic room but quite large and had the usual amenities and was quite clean. The soundproofing was above average. Housekeeping staff were very helpful. The front desk accommodated a request to bring a package to our room. The room itself looked out into a parking lot (old section of the hotel in 'Bldg. B') with restaurant trash bins in a row.... One front desk clerk wasn't too helpful about the type of room we had and the possibilities to upgrade.
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8.0review from
This guest did not leave comments about this hotel.
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4.0review from
Location Smelled of smoke, sink Broken after repaired after 1st night continued to drip continuously hot water till we left. Not recommended terrible hotel. Staff did. It care when told of the issues. Just said Oh Well!
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10.0review from
The room was spacious and provided everything that we needed. The breakfast was excellent and it was changed from day to day. The thermostat seemed to be controlled by the Hotel. The room was between 69 and 74 which was comfortable for us but someone else may have preferred it warmer.
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4.0review from
This guest did not leave comments about this hotel.
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8.0review from
No carpeting in guest rooms - Bonus!! Room needed a thorough dusting ie dressers and lamp shades.
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8.0review from
Breakfast was nice on Sunday morn. Some residue smoking smell in room from previous occupier.
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5.0review from
The hotel was very conveniently located (just off highways 401 and 62). There are many restaurants and shopping areas around the hotel, so this was a huge bonus. When I checked in, I was not asked for any Identification; I simply gave my name and that was it - I was issued a key. The hotel is extremely run down, but given the location and the hot breakfast, you get what you pay for.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
The front desk staff were excellent. They were happy to accommodate us with a ground level room. Our room was clean and fresh when we walked in. The continental breakfast was above our expectations. The strong disinfectant odour in the first part of the main entrance was overwhelming.
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3.0review from
Available in a storm. Bathroom very clean. Loud guests, hockey tournament for 10 year olds + Friday night parties. Common areas not very clean. Breakfast food quality terrible. Small spaces, would have preferred Japanese style cubes.
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7.0review from
Beds were very comfortable and the breakfast service was very good.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
location
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6.0review from
I is located close to Hwy 401 and not far from the event location. It does not have an elevator. Heavy suitcase had to be dragged up the stairs.
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4.0review from
was expected a room renovated like the entrence
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1.0review from
It was close to my vacation point of interests It smelt like cigarettes in the lobby/halls and the bed was like sleeping on a rock as well the staff was rude.
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7.0review from
Just one thing we should have been notified the hotel lobby was under renovation. Als there was noise from other rooms that can be heard in the night. Other than that it was good htel for the price. Staff were bery friendly
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3.0review from
The pillows :) The outside looked runned down. The tv only had 13 channels. Ran out of coffee for breakfast!!! :(
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2.0review from
This guest did not leave comments about this hotel.
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3.0review from
This guest did not leave comments about this hotel.
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5.0review from
location internet speed
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2.0review from
The only hotel in Belleville that had rooms available that night. They did allow us an early check in. The room smelled musty, everything appeared old and dated. There was garbage in the hall.
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3.0review from
Air conditioner did not work Extra charges for ground level unexpected Breakfast room holds 10 people with 80 rooms Internet too slow to use Desk warned of nightly noise of cars going through parking lot Only 5 star was breakfast lady who was serving
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6.0review from
room was clean. breakfast selection was good. smell of smoke when entering the lobby was overwhelming!! Public spaces reeked of smoke!! hotel was very full and the room for breakfast only had 5 tables. we needed to take up our food to our room. should have an alternate space for overflow.
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6.0review from
The location, WIFI, and breakfast service was excellent The cleanliness of the overall location was very poor.
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5.0review from
Great location/ near plenty of restaurants, shopping, et Not the cleanest or biggest, setup of the room feels slightly cramped
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10.0review from
spent 2 nights and we found the hotel very clean and the staff very friendly we could not have been happier and will recommend this hotel
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4.0review from
It smelled bad, no elevators, hard to find and seemed like a construction camp.
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7.0review from
This hotel met our needs as we were only looking for a place to sleep
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3.0review from
It's proximity to restaurants. I did not like the room, too stuffy, beds not comfortable. Very noisy. The breakfast room was VERY small, didn't accommodate everyone coming for breakfast. Had to pay to use the computer.
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7.0review from
Price Small breakfast room. On day 2 we came a little late 9:00 and very little remained
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1.0review from
No were not clean How dirty the sheets were
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1.0review from
I could have got the room for the same price if I had of booked myself. The smell and the cleanlinest
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4.0review from
First impression was beer bottles in hallway along with tissues and papers.This was at 7:45 PM. Our group found the bathrooms to be in unsatisfactory conditions. Floors were sticky and room it self was not clean. Spiders on walls and unknown bugs on beds. Non smoking rooms reeked of smoke.Continental breakfast adequite but room was to small. Staff was reserved but pleasant. Recomendation that we would not use this hotel in future.
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8.0review from
The staff is very helpful - our housekeeping lady kept us well supplied with clean towels and supplies. Hotel employee at the front desk was particularly helpful when our cat got out. She also kept things for us we inadvertently left behind. Since I am limited in my mobility I would have loved it if I could get a breakfast muffin in my room since I couldn't go to the breakfast room and a newspaper too which are kept only at the front desk.
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8.0review from
The room, despite it being a two star sale room, was exceptionally large and very clean. This hotel still allows us to stay with our dog and our dog travels with us at all times so this is very important. The couch (in the room with only a double bed) turned out to be a loveseat which wasn't great. The front desk staff vary from very good to 'do I know you?'. It backs onto the rear of several restaurants and their large garbage bins - needs hedges.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
The room was spacious and provided everything that we needed. The breakfast was excellent and it was changed from day to day. The thermostat seemed to be controlled by the Hotel. The room was between 69 and 74 which was comfortable for us but someone else may have preferred it warmer.
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8.0review from
No carpeting in guest rooms - Bonus!! Room needed a thorough dusting ie dressers and lamp shades.
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8.0review from
Breakfast was nice on Sunday morn. Some residue smoking smell in room from previous occupier.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
The front desk staff were excellent. They were happy to accommodate us with a ground level room. Our room was clean and fresh when we walked in. The continental breakfast was above our expectations. The strong disinfectant odour in the first part of the main entrance was overwhelming.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
location
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10.0review from
spent 2 nights and we found the hotel very clean and the staff very friendly we could not have been happier and will recommend this hotel
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7.0review from
It was a basic room but quite large and had the usual amenities and was quite clean. The soundproofing was above average. Housekeeping staff were very helpful. The front desk accommodated a request to bring a package to our room. The room itself looked out into a parking lot (old section of the hotel in 'Bldg. B') with restaurant trash bins in a row.... One front desk clerk wasn't too helpful about the type of room we had and the possibilities to upgrade.
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7.0review from
Beds were very comfortable and the breakfast service was very good.
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7.0review from
Just one thing we should have been notified the hotel lobby was under renovation. Als there was noise from other rooms that can be heard in the night. Other than that it was good htel for the price. Staff were bery friendly
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7.0review from
This hotel met our needs as we were only looking for a place to sleep
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7.0review from
Price Small breakfast room. On day 2 we came a little late 9:00 and very little remained
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3.0review from
location The room smelled of stale smoke and mustinesss and it was freezing cold, it took a couple of hours to warm up
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4.0review from
Location Smelled of smoke, sink Broken after repaired after 1st night continued to drip continuously hot water till we left. Not recommended terrible hotel. Staff did. It care when told of the issues. Just said Oh Well!
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4.0review from
This guest did not leave comments about this hotel.
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5.0review from
The hotel was very conveniently located (just off highways 401 and 62). There are many restaurants and shopping areas around the hotel, so this was a huge bonus. When I checked in, I was not asked for any Identification; I simply gave my name and that was it - I was issued a key. The hotel is extremely run down, but given the location and the hot breakfast, you get what you pay for.
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3.0review from
Available in a storm. Bathroom very clean. Loud guests, hockey tournament for 10 year olds + Friday night parties. Common areas not very clean. Breakfast food quality terrible. Small spaces, would have preferred Japanese style cubes.
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6.0review from
I is located close to Hwy 401 and not far from the event location. It does not have an elevator. Heavy suitcase had to be dragged up the stairs.
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4.0review from
was expected a room renovated like the entrence
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1.0review from
It was close to my vacation point of interests It smelt like cigarettes in the lobby/halls and the bed was like sleeping on a rock as well the staff was rude.
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3.0review from
The pillows :) The outside looked runned down. The tv only had 13 channels. Ran out of coffee for breakfast!!! :(
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2.0review from
This guest did not leave comments about this hotel.
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3.0review from
This guest did not leave comments about this hotel.
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5.0review from
location internet speed
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2.0review from
The only hotel in Belleville that had rooms available that night. They did allow us an early check in. The room smelled musty, everything appeared old and dated. There was garbage in the hall.
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3.0review from
Air conditioner did not work Extra charges for ground level unexpected Breakfast room holds 10 people with 80 rooms Internet too slow to use Desk warned of nightly noise of cars going through parking lot Only 5 star was breakfast lady who was serving
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6.0review from
room was clean. breakfast selection was good. smell of smoke when entering the lobby was overwhelming!! Public spaces reeked of smoke!! hotel was very full and the room for breakfast only had 5 tables. we needed to take up our food to our room. should have an alternate space for overflow.
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6.0review from
The location, WIFI, and breakfast service was excellent The cleanliness of the overall location was very poor.
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5.0review from
Great location/ near plenty of restaurants, shopping, et Not the cleanest or biggest, setup of the room feels slightly cramped
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4.0review from
It smelled bad, no elevators, hard to find and seemed like a construction camp.
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3.0review from
It's proximity to restaurants. I did not like the room, too stuffy, beds not comfortable. Very noisy. The breakfast room was VERY small, didn't accommodate everyone coming for breakfast. Had to pay to use the computer.
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1.0review from
No were not clean How dirty the sheets were
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1.0review from
I could have got the room for the same price if I had of booked myself. The smell and the cleanlinest
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4.0review from
First impression was beer bottles in hallway along with tissues and papers.This was at 7:45 PM. Our group found the bathrooms to be in unsatisfactory conditions. Floors were sticky and room it self was not clean. Spiders on walls and unknown bugs on beds. Non smoking rooms reeked of smoke.Continental breakfast adequite but room was to small. Staff was reserved but pleasant. Recomendation that we would not use this hotel in future.
