Gulf Shores Hotels

The staff was very attentive,the whole compound was landscaped to reduce most if not all road noise. We were very impressed with our stay. The only thing I could possibly come.up with is that the A/C was a bit noisy during the night. But that's because a light sleeper.

Cleanliness

Our balcony was huge with an amazing view of the beach . It was room #5015 . Everyone was so friendly and the place was very clean . We will stay there again ! No negative comments on the hotel .

Everything was kept super clean and the whole staff was amazingly friendly. Have stayed here once before and it was just as great each time. The rooms are nice and the view is perfect. Good distance from the water and awesome pool area The restaurants were extremely expensive and they didn't let our pizza delivery lady come up to the room. When questioned, the answer was so that we would be more likely to buy from their restaurants.

We had a great time. It is centrally located and right on the beach. There were some self described "Frat boys" that were pretty awful on the beach, but when they moved up to the pool and began urinating in the shrubs the hotel security quickly corrected them and I did not see them again.

What a beautiful beachfront view from our room! The room faced directly to the Gulf, almost entirely unobstructed. The bed was surprisingly comfortable, and the staff made sure we had plenty of pillows. The resort is well-appointed, with several restaurants, a gift shop and an office to book any type of water adventures you might want. We only ate at Latitude 30 this time, but it was quite good for the price. We didn't eat at Voyager's this time, but we have in the past, and it was one of the most memorable dining experiences I've ever had. It's also very close to many great shops at San Roc Cay, including some exceptional restaurants. The white sand beaches of Orange Beach simply can't be beat. Make sure to reserve lounge chairs and umbrella on the beach; at $30 a day they're not cheap but absolutely worth it, especially if you burn easily. Coffee service in lobby ends at 9am, and no other beverages in lobby - disappointing from a full service resort. Despite booking in advance, our room was not ready at 4pm as promised, and the staff did not offer any perks as a result of our inconvenience. The in-room coffee was not an award winner either, but seemed to be somehow better on the second day. Has the typical awful pillows as most hotels do, though I would have expected something slightly better from this resort.

Proximity to beach and local amenities. We found no fault.

The room was very nice, clean, pretty spacious. We had no complaints with the room or staff. We just thought it was a bit overpriced. I will qualify that by saying, I know it was peek season but at 299 a night it was a bit much. We are use to staying in a multi bedroom condo with kitchen for those prices. We were just staying one night and a lot of other places were booked up so I understand. I'd stay again under similar circumstances.

Had everything we needed. Destiny at the front desk was the most pleasant and helpful person we came across. The industry needs more stars like her. Be aware of your room location. We could smell the garbage that we were put by the whole time. Latitude30 service was terrible. Slow, and not how we requested. Charged for items we never received but manager never was available. One server on a holiday night.

Loves the Island House Hotel. Right on the beach, complimentary pool towels and beach towels, cafe on premises with great food and reasonably priced, and plenty of room on the beach. Highly recommend!