Ibis Birmingham Airport is a relaxing and modern hotel, ideally located in front of the Birmingham Airport Terminals. All 162 Bedrooms offer coffee and tea making facilities, hairdryers, air cooling system, freeview TV and free WIFI throughout the hotel. A free monorail is just minutes away from the Hotel to the NEC, Genting Arena, Birmingham International Train Station and the Resort World Birmingham. This is ideal if you are attending an exhibition, a concert or having a shopping spree.
that the location is very good for the airport.
I have stayed at the hotel before and the food is good, but on my first night there was only 1 chef working so the restaurant was closed and the only choice was bar food and that was burgers or fish with chips,and on the second night it was impossible to order as the hotel was full and people were waiting a long time for their food in the end I walked over to the airport and eat there.
The convenient location.
the small en-suite facilities and the nosie from the corridor.
We were attending a concert at the LG Arena thus the location and ease of commute was perfect -
Couldn't really fault the stay at all.
Food 24 hours
Would have preferred a lighter breakfast ie not pay the full amount when not eating all available
ease of access to airport and shuttle , good location . comfortable rooms and very clean . reception staff very helpful
The room was better than expected, very adequate for one night. The shower was terrific.
Only one towel per person isn't enough. I like to wrap hand towel round my hair while I dry off with the other. (I was sharing a room with a colleague.) The aircon didn't work and the room was a bit hot. We could open the window but aircraft noise made this a poor choice. We had a meal in the restaurant in the evening and the service was very slow. The staff were pleasant though, and the food was very good.
Very helpful staff
Price and car parking
Clean, quiet room good breakfast
Very pleased with accommodation and friendliness of staff. Evening meal was also excellent.
Details on the booking form regarding breakfast were very confusing; parking also confusing - we parked across the road and were told by hotel staff that as long as we stayed for over 24 hours we would get the parking charge reduced from £18.50 to £13.50 once we had our parking ticket stamped by the hotel. At the ncp offices they tried to charge us £37 as we had gone over the 24 hours which we understood from the hotel staff was permitted. Eventually ncp agreed to re-issue the ticket and charge us the agreed £13.50 but they were quick to point out that the error was with the Ibis which I agree with and would suggest that you make it very clear to customers that the charge is for a '24' hour period, if that is the case, and not as long as you stay over '24' hours you will only pay £13.50
Proximity to exhibtion centre and airport
Soap dispenser in shower was empty. Food was ok but not great. Could not make irish coffee. Room was comfortable if basic and expensive for what it was.