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Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: We finally got there.

Cons: Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane.

Pros: Seats were small.

Cons: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Pros: Crew was competent

Cons: The plane was hot the entire flight

Pros: Lufthansa always great. Comfortable seats, good and safe service.

Cons: Nothing

Pros: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Cons: This was my worst experience on any Lufthansa flights. Worst ever!

Pros: The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers.

Cons: It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too.

Pros: The crew was very friendly. The plane was very quiet (except for noisy crying babies).

Cons: Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye).

Pros: In flight entertainment

Cons: Food provided, other than snacks, would be a plus

Cons: Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick.

Pros: Crew is amazing, seats are pretty good.

Cons: On time, baggages checked in and were made available on time.

Pros: Crew was very nice and responsive.

Cons: The flight was so hot. No personal air controls. Economy was horribly small.

Pros: Crew was really nice can’t complain

Cons: Other airlines offer free beer or even hard liquor here u have to pay

Pros: The crew was really great and helpful

Cons: Only thing that could have been better was ginger ale.

Cons: You could have had my luggage arrive. Now I don’t know where it is

Pros: The where very helpful

Cons: Nothing

Pros: 48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again

Cons: Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew.

Pros: Boarded as soon as I arrived at the gate. Left and arrived on time. Happy, pleasant staff. Everything as expected or better.

Cons: Nothing, really.

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Cons: Free snack and tea and coffee

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Cons: Fix the damn KIOSKS at Vienna!

Pros: The aircraft

Cons: No overbooking next time!

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Cons: Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work.

Pros: Everything except the food

Cons: The food.

Pros: Out of my four flights with Aer LIngus, this leg of my trip that both left and arrived on time. It is sad, that when landing they had to say thank you for flying another on time Aer LIngus flight. Makes me wonder how often are you not on time? My experience says 75% of the time your late.

Cons: First off, don't try charging me 150 euros to check my bags when I already paid for it at booking. Then who charges for 2,50 for a can soda on an air plane? Lastly, I'm 6'4" and the seats were so close there was no way to sit without my knees pressed into the seat in front of me.

Pros: Quick boarding, kind crew

Cons: All food and drinks for a cost. I had to run to make it to my gate which was quite a distance and a shuttle ride away.

Cons: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Pros: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Cons: Paying more attention to bags transportation between plains

Pros: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Cons: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Pros: A very quick flight, but the crew was quite friendly!

Cons: I would have liked for there to have been a gluten-free snack available.

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Cons: Seats and entertainment

Pros: It was incredibly quick!

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: The planes are made for humans not for monkeys as in some other airlines. Leg space was way better.

Cons: I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds.

Cons: Better allergy aware food.

Cons: No milk available.

Pros: Quick flight

Cons: Organization of entry gates. Sat in the plane for about 30 min after landing.

Pros: Yes

Cons: Everything was good

Cons: The plane is so old..,

Pros: No delay and nice staff

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Cons: Boarding could be a little bit more organized

Pros: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Cons: This was my worst experience on any Lufthansa flights. Worst ever!

Pros: Not much went well, sorry

Cons: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Pros: Clean and comfortable airplane

Cons: Entertainment wasn’t working the entire flight

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Cons: KLM crew exceed our expectations

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Crew was competent

Cons: The plane was hot the entire flight

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Cons: Food

Pros: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Cons: This was my worst experience on any Lufthansa flights. Worst ever!