Overview

Festa Winter Palace

Borovets, Borovetz 2010, Bulgaria
+359 2489 7222

$62+

Overall guest ratings

8.1/10 Excellent
Based on 772 reviews

Review highlights

  • 7.5
  • 7.0
  • 4.9
  • 4.3

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Festa Winter Palace features a nightclub and a free kids' club, plus an airport shuttle is available for EUR 60 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body treatments. 2 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer balconies and deep soaking tubs.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Ski-in/Ski-out
    • Storage available
    • Business center
    • Laundry facilities
    • Laundry service
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 789 reviews
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.6 "Location is acceptable."
      5.0 "Average proximity to the city centre, said 50%."
      5.0 "50% thought the parking prices were average."
    • 5.5 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 4.9 "Rooms are not good."
      2.4 "76% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      0.8 "92% didn't like the balcony."
      0.9 "91% found problems with the furniture."
      1.4 "86% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
      4.3 "57% criticized the small bathroom."
    • 4.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.3 "Unfriendly atmosphere, according to 67%."
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    Overall Rating

    8.0 Good
    Based on 512 reviews
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Location is acceptable."
    • 5.4 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 4.7 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
    • 4.6 "Internet is poor."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 268 reviews
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.5 "Location is acceptable."
    • 6.1 "Pool is mediocre."
    • 5.2 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 4.7 "Rooms are not good."
      1.8 "82% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
    • 3.3 "Vibe wasn't good."
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    Overall Rating

    8.8 Excellent
    Based on 7 reviews
    • 5.1 "Rooms are ok."
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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