Borovets Euphoria Club Hotel And Spa

The hotel offers spacious rooms with kitchenettes, a variety of outdoor activities such as horse riding and hiking, and a beautiful spa with massage and body treatments.

Yes, the hotel offers underground parking, which is very useful, and free parking for guests.

The hotel offers great food, delicious breakfast, and a choice of premium drinks in a cosy setting at the in-house bar.

The accommodations are top-notch, offering comfort, cleanliness, and all the amenities one could wish for. The hotel's customer service is exceptional, with warm and welcoming staff who pay attention to detail.

The high season is in February, offering a picturesque and breathtaking location, while the low season in August provides a peaceful and scenic atmosphere.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the forest and mountain comes highly recommended.

Some guests reported that pool towels were unavailable despite assurances from the reception. Bringing your own pool towels might be a good idea to ensure a comfortable pool experience.

Communication with the restaurant staff might be challenging as some lack English knowledge. Being patient and using simple language can help in ensuring smooth interactions.

Some guests noted that room cleaning occurred only once during their stay, limited to bed-making and towel changes. It might be helpful to inquire about the cleaning schedule upon check-in.

Several guests mentioned that the indoor pool water was cold, making it uncomfortable for both kids and adults. Consider acclimating slowly to the pool temperature or opting for other activities if this is a concern.

A few guests reported being given a different or cheaper room than booked. It's advisable to double-check the allocated room upon arrival and address any discrepancies with the hotel staff promptly.

Some guests felt that the room lacked sufficient hangers for drying ski gear. Bringing extra hangers might be useful, especially for those planning to engage in outdoor activities.

The hotel is set in a peaceful forest, providing ample opportunities for walking and enjoying nature. Guests can take advantage of the dog-friendly areas and enjoy the serene surroundings.

Guests mentioned that there was an additional cost for using the spa facilities. It's advisable to inquire about the spa services and associated costs in advance to plan for a relaxing experience.

Some guests noted that the staff's demeanor might appear more reserved compared to Western standards. Being understanding of cultural differences and maintaining a friendly attitude can enhance the overall experience.