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Moon Palace The Grand Cancun
5 stars

Moon Palace The Grand Cancun

Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 6000
From
$437
Cheapest

rate per night

8.5
Very good
based on 176 reviews
176 reviews
Room type
Provider
Nightly total
Double room
$437
Deluxe room
$459
Superior room
$541
63 more Moon Palace The Grand Cancun deals
63 more Moon Palace The Grand Cancun deals

Photos of Moon Palace The Grand Cancun

Overview

The Grand at Moon Palace offers a combination of understated luxury and extravagance. It has an impressive 1, 316 rooms. There are several options for different types of suites to fit the needs of any traveler. The suites have double whirlpool tubs for the ultimate in relaxation any time of day. There is also 24-hour room service available, so guests’ needs can be met whenever they need or want them to be.

When guests walk in, they are presented with a bottle of wine, complimentary, as well as aromatherapy and a nightly turndown service. The incorporation of thoughtful attention to detail makes the experience stand out from many other hotels in the area.

All of this is presented amidst the backdrop of an all-inclusive experience. This gives guests the luxury of indulging their needs and desires worry-free. With this comes the added conveniences of free Wi-Fi and the ability to make unlimited calls to the Continental United States and Canada. The in-room experience is comprehensive to the point of enabling guests to remain inside if they choose to.

However, taking a step outside has its rewards as well. The Beach Club offers guests the chance to relax in the natural ambience of the world-famous white sand, sea, and sun unique to the area. When night falls, guests can swing by Le Chateau to enjoy French cuisine. In addition, many other nationalities are represented in the vast selection of cuisine at The Grand at Moon Palace.

This is the kind of resort that helps guests get lost in luxury. When the time comes for personal indulgence, The Grand at Moon Palace is the place to go in Cancun.

8.5
Very good rating
Based on 176 verified guest reviews

Latest deals for Moon Palace The Grand Cancun

Tue 7/22
Wed 7/23
King room
1 king bed
$661
bed type unknown
$692
1 king bed
$796
Deluxe room
bed type unknown
$459
bed type unknown
$482
bed type unknown
$487
Standard room
bed type unknown
$620
bed type unknown
$1,122
bed type unknown
$1,257
Double room
bed type unknown
$437
bed type unknown
$774
1 twin bed
$787
Superior room
bed type unknown
$541
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Moon Palace The Grand Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Basketball court

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Spa and wellness center
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Aerobics
  • Fitness center
  • Tennis

Health and safety

  • Daily housekeeping

Reviews of Moon Palace The Grand Cancun

8.5
Very good
176 verified ratings
Wonderful
102
Very good
20
Good
14
Okay
7
Fair
8
Mediocre
5
Poor
20

Summary of reviews

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All reviews

10
Wonderful
Aniedi, Jul 2024
The resort is outstanding. I have a deep appreciation for this establishment. The staff members are exceptionally friendly.

Location

Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

What's nearby

  • Lakam Centre Cancun-Riviera Maya3.9 mi
  • El Rey Ruins6.6 mi
  • Playa Delfines6.7 mi
  • Iberostar Golf Club Cancun6.9 mi
  • Iberostar Cancun Peninsula Convention Centre7.1 mi
  • Poliforum Benito Juarez8.5 mi
  • Spa at The Royal Sands9.3 mi
  • Kukulcan Plaza9.6 mi
  • La Isla Shopping Mall10.1 mi
  • La Gran Plaza11.2 mi
  • Cancun Golf Club at Pok Ta Pok11.7 mi
  • Estadio Olímpico Andrés Quintana Roo11.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Moon Palace The Grand Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
July
$900
$803
Cheapest month to stay with an average 39% drop in price.
Most expensive month to stay with an average 12% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Moon Palace The Grand Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Moon Palace The Grand Cancun

  • If you’re after a cheap room at Moon Palace The Grand Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Moon Palace The Grand Cancun, plan to stay on a Friday or Thursday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Moon Palace The Grand Cancun was booked for on KAYAK in the last 2 weeks was $915, while the most expensive was $1,266.
  • How long should you stay at Moon Palace The Grand Cancun? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Moon Palace The Grand Cancun

  • Does The Grand at Moon Palace Cancun offer special honeymoon services?

    Couples on honeymoon at The Grand at Moon Palace Cancun can enjoy one of two special packages. The complimentary package is available to those staying for a minimum of 3 nights and includes a dedicated desk, one complimentary dinner, a bottle of sparkling wine, and guaranteed turndown service. For something extra special, the deluxe honeymoon package features all these elements plus a couple’s massage, in-room flowers, a rose petal bath, and a romantic dinner cruise.

  • What sports facilities are available at The Grand at Moon Palace Cancun?

    The Grand at Moon Palace Cancun offers plenty of ways to keep fit and active. State-of-the-art fitness facilities host spinning, yoga, and TRX classes, and guests can take part in plenty of non-motorized watersport activities, from paddleboard yoga to scuba tours.

  • Does The Grand at Moon Palace Cancun have any adults-only areas?

    If you’re looking for a particularly relaxing time by the pool, the Unique Dayclub is an adults-only pool bar that opens from 9:00 am to 6:00 pm daily and offers a range of drinks, cocktails, snacks, and live DJ sets.

  • Are special children’s activities on offer at The Grand at Moon Palace Cancun?

    Children can enjoy a wealth of activities at The Grand at Moon Palace Cancun, ranging from ten-pin bowling to the Playroom, which features everything from neon mini golf to bumper cars and a mirror maze. Teenagers can spend time making new friends in the internet-accessible WIRED LOUNGE, while active younger guests are well catered for with inflatables and slides in the Water Park.

  • What is the best way to get from the airport to The Grand at Moon Palace Cancun?

    It’s possible to reach the hotel by taxi or by rental car from nearby Cancun Airport, but the most convenient mode of arrival is to book the "Stress Free Arrival" offer through the hotel. This includes an airport meet-and-greet service and round-trip transport with complimentary towels, water, and other non-alcoholic beverages.

  • Does The Grand at Moon Palace Cancun offer any special tours or excursions?

    Yes, plenty of excursions can be booked through The Grand at Moon Palace Cancun to help you explore the local area. Sail to the Isla Mujeres and spend the afternoon at an exclusive beach club, tour the archaeological site at Tulum or the colonial city of Valladolid, or enjoy boat trips that include the chance to snorkel, swim with dolphins or watch a spectacular sunset.

  • What is the best room at The Grand at Moon Palace Cancun?

    If you’re looking for a truly special treat while on vacation, why not consider booking the Swim-Up Suite at The Grand at Moon Palace Cancun? This luxurious room features a furnished patio that leads to your own private pool, not to mention a menu of other little treats including an exclusive beach bag and a daily-refreshed selection of premium spirits. The suite can take up to two adults and two children aged 4-17, meaning that the whole family can indulge in this oasis.

  • Where is Moon Palace The Grand Cancun located?

    Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km. 36.5, 12.3 miles from the center of Cancún. Lakam Centre Cancun-Riviera Maya is the closest landmark to Moon Palace The Grand Cancun.

  • When is check-in time and check-out time at Moon Palace The Grand Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Moon Palace The Grand Cancun.

  • Does Moon Palace The Grand Cancun offer free Wi-Fi?

    Yes, Moon Palace The Grand Cancun offers free Wi-Fi.

  • Does Moon Palace The Grand Cancun offer free parking?

    Yes, Moon Palace The Grand Cancun offers free parking.

  • How far is Moon Palace The Grand Cancun from the airport?

    Moon Palace The Grand Cancun is 4.9 miles from Cancun. Moon Palace The Grand Cancun is 32.5 miles from Cozumel.

  • Does Moon Palace The Grand Cancun have a pool?

    Yes, Moon Palace The Grand Cancun has a pool onsite.

  • How does KAYAK find such great Moon Palace The Grand Cancun hotel deals?

    KAYAK scours the web for all room deals available at Moon Palace The Grand Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moon Palace The Grand Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moon Palace The Grand Cancun.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
51% cheaperHaven Riviera Cancun8.9 Excellent (1,362 reviews)0.7 miPrivate beach, adults only, snorkeling$281+
3-star hotel
85% cheaperCity Express Plus by Marriott Cancún Aeropuerto Riviera7.5 Good (2,054 reviews)1.89 miOutdoor pool, Fitness center, Restaurant$88+
3-star hotel
86% cheaperAvani Cancún Airport Hotel8.4 Excellent (2,268 reviews)1.99 miOutdoor pool, Fitness center, Restaurant$81+
43% cheaper
All Inclusive stay at Moon Palace Resorts + Member Benefits worth over 1000
0.71 miOutdoor pool, Indoor pool, TV$322+

Cheapest

See cheapest stays in Cancún
3-star hotel
86% cheaperAvani Cancún Airport Hotel8.4 Excellent (2,268 reviews)1.99 miOutdoor pool, Fitness center, Restaurant$81+
3-star hotel
85% cheaperCity Express Plus by Marriott Cancún Aeropuerto Riviera7.5 Good (2,054 reviews)1.89 miOutdoor pool, Fitness center, Restaurant$88+
5-star hotel
51% cheaperHaven Riviera Cancun8.9 Excellent (1,362 reviews)0.7 miPrivate beach, adults only, snorkeling$281+
43% cheaper
All Inclusive stay at Moon Palace Resorts + Member Benefits worth over 1000
0.71 miOutdoor pool, Indoor pool, TV$322+

Most recommended

See most recommended stays in Cancún
5-star hotel
51% cheaperHaven Riviera Cancun8.9 Excellent (1,362 reviews)0.7 miPrivate beach, adults only, snorkeling$281+
3-star hotel
86% cheaperAvani Cancún Airport Hotel8.4 Excellent (2,268 reviews)1.99 miOutdoor pool, Fitness center, Restaurant$81+
3-star hotel
85% cheaperCity Express Plus by Marriott Cancún Aeropuerto Riviera7.5 Good (2,054 reviews)1.89 miOutdoor pool, Fitness center, Restaurant$88+
43% cheaper
All Inclusive stay at Moon Palace Resorts + Member Benefits worth over 1000
0.71 miOutdoor pool, Indoor pool, TV$322+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
12.3 mi
Cancun
4.9 mi

Everything you need to know for your stay in Cancún

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