Wed 11/11
-
Thu 11/12
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Moon Palace Cancun offers guests all-inclusive luxury in its private slice of paradise. This resort is an excellent choice for families, business travelers, couples, and solo guests who want to bask in the finest lodgings in Cancun while soaking in local culture and adventure.

Moon Palace Cancun offers many activities and entertainment. Water-loving guests can enjoy the exciting Double Wave simulator pool, swim with the dolphins, embark on scuba tours, and indulge in paddleboard yoga. Golfers will adore the Jack Nicklaus-designed golf course complete with 27 holes. The resort will also arrange tours of Cancun and surrounding areas, dazzling guests with trips to the ancient Mayan city, Valladolid and Chichen Itza, the former Mayan capital, and thrilling boat rides to Isla Mujeres.

Accommodations at Moon Palace Cancun are steeped in comfort and grandeur. Rooms, like the Superior Deluxe Ocean View Room, which can sleep four and offers gorgeous views of the Caribbean, and the Ambassador Suite with a double whirlpool bath and private balcony with hammocks, include well-appointed furnishings and all mod-cons.

Dining options at Moon Palace Cancun please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too. For drinks, Skybar offers molecular martinis and hookahs, while The Pub is an elegantly-outfitted sports bar.

Aside from its outdoor features, Moon Palace Cancun’s resort amenities cater to guests of all interests. The cutting-edge Playroom is ideal for kids aged four to 12, while adults can enjoy cocktails and dancing at Noir nightclub, and indulge in luxury beauty treatments at the Awe Spa.

Moon Palace Cancun is a welcoming retreat in the heart of the paradisiacal Caribbean.

8.4
Very good
810 reviews

Latest deals for Moon Palace Cancun

Wed 11/11
-
Thu 11/12
Deals from
$331
•Cheapest rate per night
Compare prices for Standard room, Deluxe room and 48 more Moon Palace Cancun deals.
Standard room, bed type unknown
$331
nightly with fees
Deluxe room, bed type unknown
$334
nightly with fees
Superior room, bed type unknown
$412
nightly with fees
Deluxe room, bed type unknown
$333
nightly with fees
Superior room, 1 king bed
$669
nightly with fees
Standard room, bed type unknown
$907
nightly with fees
Deluxe room, bed type unknown
$345
nightly with fees
Luxury room, bed type unknown
$406
nightly with fees
Superior room, bed type unknown
$460
nightly with fees
Deluxe room, bed type unknown
$347
nightly with fees
Superior room, bed type unknown
$605
nightly with fees
Deluxe room, bed type unknown
$365
nightly with fees
Standard room, bed type unknown
$369
nightly with fees
Superior room, 1 king bed
$896
nightly with fees
Deluxe room, bed type unknown
$379
nightly with fees
Superior room, 1 king bed
$767
nightly with fees
Deluxe room, bed type unknown
$381
nightly with fees
Superior room, bed type unknown
$607
nightly with fees
Deluxe room, bed type unknown
$381
nightly with fees
Superior room, bed type unknown
$782
nightly with fees
Deluxe room, bed type unknown
$382
nightly with fees
Superior room, bed type unknown
$676
nightly with fees
Deluxe room, bed type unknown
$385
nightly with fees
Superior room, bed type unknown
$498
nightly with fees
Deluxe room, bed type unknown
$386
nightly with fees
Superior room, bed type unknown
$903
nightly with fees
Deluxe room, bed type unknown
$390
nightly with fees
Double room, 1 twin bed
$445
nightly with fees
Superior room, bed type unknown
$653
nightly with fees
Deluxe room, bed type unknown
$394
nightly with fees
Superior room, bed type unknown
$436
nightly with fees
Standard room, bed type unknown
$511
nightly with fees
Deluxe room, bed type unknown
$428
nightly with fees
Superior room, bed type unknown
$679
nightly with fees
Deluxe room, bed type unknown
$434
nightly with fees
Superior room, bed type unknown
$533
nightly with fees
Deluxe room, bed type unknown
$442
nightly with fees
Deluxe room, bed type unknown
$443
nightly with fees
Superior room, bed type unknown
$1,143
nightly with fees
Deluxe room, bed type unknown
$460
nightly with fees
Standard room, bed type unknown
$465
nightly with fees
Deluxe room, bed type unknown
$503
nightly with fees
Superior room, bed type unknown
$516
nightly with fees
Deluxe room, bed type unknown
$513
nightly with fees
Superior room, bed type unknown
$873
nightly with fees
Deluxe room, bed type unknown
$529
nightly with fees
Deluxe room, bed type unknown
$614
nightly with fees
Superior room, bed type unknown
$701
nightly with fees
Deluxe room, bed type unknown
$889
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Moon Palace Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Reviews of Moon Palace Cancun

8.4
Very good
810 verified ratings
Wonderful
424
Very good
120
Good
80
Okay
43
Fair
38
Mediocre
27
Poor
78

Summary of reviews

Guests say
Many guests praised the quality of the restaurants and breakfast, but there were repeated complaints about service, cleanliness, and the location, particularly regarding the beach area, which was often described as unpleasant due to seaweed and odor. Several reviews mentioned issues with room cleanliness, pool maintenance, and unprofessional staff. Despite these negatives, the food and some amenities were appreciated by guests.
AI-Generated from customer reviews
Restaurant8 out of 10
Breakfast6.5 out of 10
Location2 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
Sort by:Most recent

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All reviews

10
Wonderful
Connor, Jul 2022
So much fun! You cannot miss Moon Palace!
10
Wonderful
William, Aug 2019
Cons (-) Been several times. Always nice.

Location

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo

What's nearby

  • Lakam Centre Cancun-Riviera Maya4.6 mi
  • El Rey Ruins5.8 mi
  • Playa Delfines5.9 mi
  • Iberostar Golf Club Cancun6.2 mi
  • Iberostar Cancun Peninsula Convention Centre6.3 mi
  • Poliforum Benito Juarez7.8 mi
  • Spa at The Royal Sands8.6 mi
  • Kukulcan Plaza8.9 mi
  • La Isla Shopping Mall9.4 mi
  • La Gran Plaza10.6 mi
  • Cancun Golf Club at Pok Ta Pok11 mi
  • Estadio Olímpico Andrés Quintana Roo11.2 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 002-025-002114/2026

Essential information about Moon Palace Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
May
$501
$519
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 89% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Moon Palace Cancun

Which month has the cheapest rates at Moon Palace Cancun?

The cheapest month to stay at Moon Palace Cancun is September, with an average nightly rate of $457. The most expensive month is December at $824 per night.

What is the cheapest day to book Moon Palace Cancun?

The cheapest day to book Moon Palace Cancun is Wednesday, with an average nightly rate of $478. The most expensive day is Tuesday at $535 per night.

How far in advance should you book Moon Palace Cancun?

To get the best price at Moon Palace Cancun, book around 1 week in advance. This could save you approximately 4% compared to booking last minute.

KAYAK's top tips for your stay at Moon Palace Cancun

  • If you’re after a cheap room at Moon Palace Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Moon Palace Cancun, plan to stay on a Wednesday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Moon Palace Cancun was booked for on KAYAK in the last 2 weeks was $451, while the most expensive was $491.
  • How long should you stay at Moon Palace Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Moon Palace Cancun

  • How are the Moon Palace Cancun playrooms equipped?

    In total, the resort features two well-appointed playrooms for children whose activities are always supervised by onsite child care staff. This means children over 4 can be left for a few hours while parents pursue their own activities. The Sunrise Playroom boasts a catwalk, Xbox area, a dollhouse, and even a little theater with cushioned seats that allows children to perform their talent. A baby area for 0-3 year olds can be used with parents supervising. Outside, children will find a monkey bar, swings, and a seesaw. Playroom Nizuc focuses on interactive games and boasts a market, school, video game area, and carousel, to name some of the facilities.

  • What kind of events take place onsite at the Moon Palace Cancun?

    As part of their extensive activity services, the resort wows guests with a diversified evening program, complete with musicals and their signature Mexican Fire Show. Karaoke nights are fun for the whole family and you can showcase your talent on stage, whereas themed parties aim at adults to have fun in the late hours and beyond. Fantastic acrobatic stunts await at this resort, and with the updated schedule you receive upon arrival, make sure to take your favorite picks.

  • What awaits guests in the Moon Palace Cancun Wired Lounge?

    Instead of your everyday executive lounge, relish the resort’s Wired Lounge that welcomes with a well-equipped arcade, a video game room, and a bar where you can recharge with snacks and drinks after gaming away. Being a great hotspot for children, the Wired Lounge is also a fantastic playground for adults where they can mingle and play billiards.

  • Does the Moon Palace Cancun spa also open its doors for children?

    The main Awe Spa is a place where adults of 18+ can relax and enjoy the inviting spa menu available; however, the resort boasts Awe Princess now, which introduces specifically designed treatments for children. Little princesses-to-be can enjoy a fun manicure or pedicure here with any nail varnish they like. Hairdos are also available in the mini-spa, and their Sweet Caramel treatment shows girls how to braid their hair in fun ways. If you are getting married here and want your flower girl to look her best, let her indulge in the Cotton Candy Hairdo for special occasions.

  • Does the Moon Palace Cancun feature a honeymoon package?

    With the resort’s honeymoon package, you are in for a real treat. The package includes breakfast in bed, petit fours brought to your room, wine, a complimentary dinner, and late check-out until 4:00 pm, among more. If you opt for the deluxe version, in addition to all the above, you can also expect a couple’s treatment at the spa, floral arrangements in your room, chocolate-covered strawberries, a romantic dinner, and excursions that can include a snorkel tour and horseback riding.

  • How do I get from Cancun Airport to the Moon Palace Cancun?

    Going by car will only take about 15min of driving. From the airport, head towards Carretera Aeropuerto Cancun and then merge onto Carretera Tulum Cancun. Following this road, to your left the Entronque del Hotel Moon Palace will pop up and you turn onto that road. From there, follow the signs until your reach the hotel.

  • Where is Moon Palace Cancun located?

    Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340, 11.6 miles from the center of Cancún. Lakam Centre Cancun-Riviera Maya is the closest landmark to Moon Palace Cancun.

  • When is check-in time and check-out time at Moon Palace Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Moon Palace Cancun.

  • Does Moon Palace Cancun offer free Wi-Fi?

    Yes, Moon Palace Cancun offers free Wi-Fi.

  • Does Moon Palace Cancun offer free parking?

    Yes, Moon Palace Cancun offers free parking.

  • How far is Moon Palace Cancun from the airport?

    Moon Palace Cancun is 4.5 miles from Cancun. Moon Palace Cancun is 33.3 miles from Cozumel Intl.

  • Does Moon Palace Cancun have a pool?

    Yes, Moon Palace Cancun has a pool onsite.

  • How does KAYAK find such great Moon Palace Cancun hotel deals?

    KAYAK scours the web for all room deals available at Moon Palace Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moon Palace Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moon Palace Cancun.

Nearby hotels and places to stay

Resort
Haven Riviera Cancun8.9 Excellent (1,686 reviews)1.55 miPrivate beach, adults only, Water sport facilities (on site)$459+
Resort
Ava Resort Cancun8.1 Excellent (150 reviews)1.73 miPrivate beach, Water sport facilities (on site), Outdoor pool$429+
Resort
Moon Palace The Grand Cancun8.3 Excellent (261 reviews)0.77 miPrivate beach, snorkeling, Outdoor pool$651+
Resort
Moon Palace Nizuc8.2 Excellent (160 reviews)0.03 miPrivate beach, Water sport facilities (on site), snorkeling$445+
Resort
Haven Riviera Cancun8.9 Excellent (1,686 reviews)1.55 miPrivate beach, adults only, Water sport facilities (on site)$459+
Resort
Ava Resort Cancun8.1 Excellent (150 reviews)1.73 miPrivate beach, Water sport facilities (on site), Outdoor pool$429+
Resort
Moon Palace The Grand Cancun8.3 Excellent (261 reviews)0.77 miPrivate beach, snorkeling, Outdoor pool$651+
Resort
Moon Palace Nizuc8.2 Excellent (160 reviews)0.03 miPrivate beach, Water sport facilities (on site), snorkeling$445+
Resort
Haven Riviera Cancun8.9 Excellent (1,686 reviews)1.55 miPrivate beach, adults only, Water sport facilities (on site)$459+
Resort
Ava Resort Cancun8.1 Excellent (150 reviews)1.73 miPrivate beach, Water sport facilities (on site), Outdoor pool$429+
Resort
Moon Palace The Grand Cancun8.3 Excellent (261 reviews)0.77 miPrivate beach, snorkeling, Outdoor pool$651+
Resort
Moon Palace Nizuc8.2 Excellent (160 reviews)0.03 miPrivate beach, Water sport facilities (on site), snorkeling$445+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.2
11.6 mi
Cancun
4.5 mi