
Moon Palace Cancun
Photos of Moon Palace Cancun
Overview
Moon Palace Cancun offers guests all-inclusive luxury in its private slice of paradise. This resort is an excellent choice for families, business travelers, couples, and solo guests who want to bask in the finest lodgings in Cancun while soaking in local culture and adventure.
Moon Palace Cancun offers many activities and entertainment. Water-loving guests can enjoy the exciting Double Wave simulator pool, swim with the dolphins, embark on scuba tours, and indulge in paddleboard yoga. Golfers will adore the Jack Nicklaus-designed golf course complete with 27 holes. The resort will also arrange tours of Cancun and surrounding areas, dazzling guests with trips to the ancient Mayan city, Valladolid and Chichen Itza, the former Mayan capital, and thrilling boat rides to Isla Mujeres.
Accommodations at Moon Palace Cancun are steeped in comfort and grandeur. Rooms, like the Superior Deluxe Ocean View Room, which can sleep four and offers gorgeous views of the Caribbean, and the Ambassador Suite with a double whirlpool bath and private balcony with hammocks, include well-appointed furnishings and all mod-cons.
Dining options at Moon Palace Cancun please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too. For drinks, Skybar offers molecular martinis and hookahs, while The Pub is an elegantly-outfitted sports bar.
Aside from its outdoor features, Moon Palace Cancun’s resort amenities cater to guests of all interests. The cutting-edge Playroom is ideal for kids aged four to 12, while adults can enjoy cocktails and dancing at Noir nightclub, and indulge in luxury beauty treatments at the Awe Spa.
Moon Palace Cancun is a welcoming retreat in the heart of the paradisiacal Caribbean.
Latest deals for Moon Palace Cancun
Amenities at Moon Palace Cancun
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Basketball court
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
- Bicycle available
- Boating
- Foosball table
- Games for adults
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Dining
- Wine glasses
- Breakfast included
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and Shampoo Provided
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Kid-friendly
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Games for kids
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Steam room
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Media and entertainment
- Video library
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Video games
- Shared lounge/TV area
- Books
- TV
- Stereo equipment
Outdoor
- Water sports equipment
- Porch
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach chairs
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
- Washing machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
Health and safety
- Daily housekeeping
- Housekeeping
- Safe
Fitness
- Fitness center
- Tennis
- Fitness room
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Desk
Reviews of Moon Palace Cancun
Summary of reviews
Score by provider




All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Moon Palace Cancun?
Moon Palace Cancun offers a variety of dining options to please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too.
What activities are available for kids at Moon Palace Cancun?
The cutting-edge Playroom is ideal for kids aged four to 12, providing a range of activities to keep them entertained and engaged during their stay.
What are the best times to visit Moon Palace Cancun?
The low season at Moon Palace Cancun is in September, while the high season is in March. Visitors may want to consider these times for a more personalized and comfortable experience.
How is the cleanliness at Moon Palace Cancun?
Moon Palace Cancun is known for its cleanliness, ensuring that guests can enjoy a hygienic and comfortable environment throughout their stay.
What transportation and parking options are available at Moon Palace Cancun?
Moon Palace Cancun offers free parking and shuttle services, providing convenient transportation options for guests to explore the surrounding areas and enjoy their stay without worrying about parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Make Restaurant Reservations Early
Guests advised making restaurant reservations well in advance as some experienced long wait times or were unable to secure a table at their preferred dining venues.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Wet'n Wild Cancún, El Rey Ruins, and Playa Delfines, which are within a few miles of the resort.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in September, which is mentioned as the low season, to avoid the reported issues with overcrowding during peak times.
Be Mindful of Seaweed on the Beach
Some guests noted that the beach had a significant amount of seaweed, so it's advisable to check the current beach conditions before planning beach activities.
Utilize the All-Inclusive Dining Options
Guests appreciated the variety and quality of food available at the resort's restaurants, so take advantage of the all-inclusive dining options to explore different cuisines.
Plan for Transportation
Some guests suggested that transportation outside the resort could be improved, so consider arranging alternative means of transportation for off-site excursions.
Check for Adult-Only Areas
If you prefer a more adult-oriented experience, consider checking for adult-only areas and activities within the resort to ensure a more tailored experience.
Be Cautious with Valuables
While the resort generally maintains high cleanliness standards, a few guests reported incidents of theft, so it's advisable to secure valuables and report any issues promptly.
Consider Room Privacy
Some guests mentioned a lack of privacy in certain rooms due to their proximity to high-traffic areas, so consider this aspect when selecting accommodations.
Location
What's nearby
- Lakam Centre Cancun-Riviera Maya4.6 mi
- El Rey Ruins5.8 mi
- Playa Delfines5.9 mi
- Iberostar Golf Club Cancun6.2 mi
- Iberostar Cancun Peninsula Convention Centre6.3 mi
- Poliforum Benito Juarez7.8 mi
- Spa at The Royal Sands8.6 mi
- Kukulcan Plaza8.9 mi
- La Isla Shopping Mall9.4 mi
- La Gran Plaza10.6 mi
- Cancun Golf Club at Pok Ta Pok11 mi
- Estadio Olímpico Andrés Quintana Roo11.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Moon Palace Cancun
Low season | September |
---|---|
High season | December |
Average price (weeknight) | $516 |
Average price (weekend night) | $525 |
When to book a room at Moon Palace Cancun
KAYAK's top tips for your stay at Moon Palace Cancun
FAQs when booking at Moon Palace Cancun
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CancúnMost recommended
See most recommended stays in CancúnGood to know
Value for money | 7.8 |
---|---|
Distance to city center | 11.6 mi |
Nearest Airport | Cancun |
Distance to airport | 4.5 mi |