Effective May 1, we’re updating our Privacy and Cookie Policies.

Moon Palace Cancun

9.0
Excellent

Based on 6,712 reviews
 
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo, Mexico
  +52 998 881 6000
Moon Palace Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Cancelon $325
LMT Club $326
Cancelon $366
Cancelon
per night
LMT Club
per night
Cancelon
per night

Good to know

Distance to city center 11.6 mi
Location rating 8.2
Nearest Airport Cancun
Distance to airport 4.2 mi

Rooms

Check-in
Check-out

Double Rooms

$410+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$410 per night
IMAGE
Unknown
$795 per night

Deluxe Rooms

$325+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$325 per night
IMAGE
Unknown
$376 per night
IMAGE
Unknown
$388 per night
IMAGE
Unknown
$446 per night
IMAGE
Unknown
$446 per night
IMAGE
Unknown
$450 per night
IMAGE
Unknown
$460 per night
IMAGE
Unknown
$460 per night
IMAGE
Unknown
$476 per night
IMAGE
Unknown
$482 per night
IMAGE
Unknown
$484 per night
IMAGE
Unknown
$484 per night
IMAGE
Unknown
$484 per night
IMAGE
Unknown
$484 per night
IMAGE
Unknown
$500 per night
IMAGE
Unknown
$515 per night
IMAGE
Unknown
$538 per night
IMAGE
Unknown
$539 per night
IMAGE
Unknown
$539 per night
IMAGE
Double bed
$575 per night
IMAGE
Unknown
$598 per night
IMAGE
Unknown
$638 per night

Superior Rooms

$740+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$740 per night

Resort Rooms

$326+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$326 per night
IMAGE
Unknown
$366 per night
IMAGE
Unknown
$452 per night
IMAGE
Unknown
$543 per night

Standard Rooms

$468+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$468 per night

Reviews

Pros

Cons

Traveler rating

21
13
5
4
0

Time of year

Traveler type

Show reviews that mention

+
attend a timeshare in 2 reviews
attentive to our needs in 3 reviews
clean friendly staff in 29 reviews
events taking in 2 reviews
family wedding in 10 reviews
golf buggies in 2 reviews
great food in 34 reviews
great time in 5 reviews
great with the pool in 4 reviews
hotel was nice in 16 reviews
loungers in the pool in 6 reviews
lovely our room in 6 reviews
miniature golf course in 14 reviews
nice beach in 1 review
protein options in 9 reviews
takes hour in 1 review
tennis gym in 6 reviews
timeshare presentation in 2 reviews
  • Excellent
    May 2015
    9.7

    If you're not having a great time at Moon Palace,

    This resort goes a ones and beyond for all if their guests to be having a good time. From children, teenagers, to adults this resort goes above and beyond like I have never seen before. There's always something for everyone. The pools are beautiful with ample amounts to sit. The restaurants are all very good (make reservations at the golf coarse restaurants... We loves the Italian one so much we did it two nights). The entertainment is comparable to that of Las Vegas. The rooms are spacious and cleaned to perfection daily. The landscaping is beautiful. Again, if you are not havingn a good time here then there is something wrong with you. This place was a true paradise with top notch service. I really thought I was in heaven and will most definitely be back next year!

    There was nothing not to like.

  • Excellent
    Feb 2015
    8.2

    Mostly good

    The rooms were beautiful, well-stocked, clean and comfortable. We had a suite with 2 ocean view balconies, a jacuzzi in the bedroom, walk-in closet. It was big and felt luxurious which we enjoyed. The property was clean and well-maintained. The staff was very friendly and attentive.

    The resort is HUGE! We were only there for 4 days and it felt overwhelming to make decisions about where to eat, what to do, etc. It took us a day to orient ourselves because we didn't receive a good orientation to the property when we checked in (they were only interested in getting us to the sales pitch breakfast). The restaurants lacked ambiance and I felt like I was in a Vegas casino in the lobbies. It was also so busy and there were so many people everywhere that I never felt like I was fully relaxed. I spent most of the time on the beach so I wouldn't have to listen to the loud music and games being played by the pools. The sand was white and soft, but the water was covered in seaweed so it wasn't great for swimming. The food was ok, but nothing to write home about. This might be a good choice if you were planning an extended stay, but even if I were going on a longer trip I would not stay here again. I was with a group of friends so it didn't stop us from having a great time (the all-inclusive alcohol helped!) but the resort was not a highlight of the trip.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Moon Palace Cancun offers guests all-inclusive luxury in its private slice of paradise. This resort is an excellent choice for families, business travelers, couples, and solo guests who want to bask in the finest lodgings in Cancun while soaking in local culture and adventure. Moon Palace Cancun offers many activities and entertainment. Water-loving guests can enjoy the exciting Double Wave simulator pool, swim with the dolphins, embark on scuba tours, and indulge in paddleboard yoga. Golfers will adore the Jack Nicklaus-designed golf course complete with 27 holes. The resort will also arrange tours of Cancun and surrounding areas, dazzling guests with trips to the ancient Mayan city, Valladolid and Chichen Itza, the former Mayan capital, and thrilling boat rides to Isla Mujeres. Accommodations at Moon Palace Cancun are steeped in comfort and grandeur. Rooms, like the Superior Deluxe Ocean View Room, which can sleep four and offers gorgeous views of the Caribbean, and the Ambassador Suite with a double whirlpool bath and private balcony with hammocks, include well-appointed furnishings and all mod-cons. Dining options at Moon Palace Cancun please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too. For drinks, Skybar offers molecular martinis and hookahs, while The Pub is an elegantly-outfitted sports bar. Aside from its outdoor features, Moon Palace Cancun’s resort amenities cater to guests of all interests. The cutting-edge Playroom is ideal for kids aged four to 12, while adults can enjoy cocktails and dancing at Noir nightclub, and indulge in luxury beauty treatments at the Awe Spa. Moon Palace Cancun is a welcoming retreat in the heart of the paradisiacal Caribbean.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

Based on 6,712 reviews

8.9

Amenities

8.9

Vibe

6.5

Value

4.1

Beach

Things to Know

  • Friendly atmosphere
  • Friendly service
  • Pleasant hotel grounds
  • Nice building

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Babysitting or child care
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Game room
Spa
Hot tub
Outdoor pool
Scuba diving
Restaurant
Bar/Lounge
Beauty salon
Tennis
Air-conditioned
24hr front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Elevator
Massage
Laundry facilities
Golf
Child pool
Express check out
Private beach
Steam room

Location

Most Popular Landmarks

  • Wet'n Wild Cancún 2.8 mi
  • El Rey Ruins 6.1 mi
  • Playa Delfines 6.2 mi
  • Museo Maya de Cancun 6.9 mi
  • Kukulcan Plaza 9.1 mi
  • Playa Marlin 9.2 mi

Cancún Travel Guide

Learn about Cancún on KAYAK

Getting Around

Cancun 4.2 mi
Playa Del Carmen 29.8 mi

Nearby hotels

Closest

8.8 Excellent (12 reviews)
0.48 mi
9.7 Excellent (13 reviews)
1.43 mi
Best prices found by KAYAK users in the past 72 hours.

Cheapest

9.7 Excellent (13 reviews)
1.43 mi
8.8 Excellent (12 reviews)
0.48 mi
Best prices found by KAYAK users in the past 72 hours.

Most recommended

9.7 Excellent (13 reviews)
1.43 mi
8.8 Excellent (12 reviews)
0.48 mi
Best prices found by KAYAK users in the past 72 hours.