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|Distance to city center||13.0 mi|
|Distance to airport||5.5 mi|
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I am a vegan and the staff went way out of their way to make dishes that I could eat. There were a few restaurants at the hotel for dinner, a Sushi Restaurant and Steak Restaurant and a Mediterranean Restaurant. I tried to eat at the Steak Restaurant but they could not provide me with enough choices and I was only able to eat a few side dishes. Feeling that I might be limited on my dinner choices my wife talked the front desk and they in turn introduced us to Monica Peyrefitte, she suggested that we try their Mediterranean Restaurant, called Olios. When we sat down to eat at Olio, the manager came to our table and was so unbelievably kind and understanding. His name was Isaac Vazquez and he was extremely professional and very nice as well. Understanding my dietary issues he went out of his way to have the chief prepare exquisite off the menu dinners for me almost every night. Turning what could have been a bad experience at this hotel to one of the best vacations my wife and I have ever had experienced. Further, the breakfast Restaurant Flavours, is run by manager, Monica Peyrefitte, she is wonderful and very helpful. She first helped arrange my wife and I to be introduced to Isaac Vazquez the manager of Olios the Mediterranean Restaurant and to get this amazing VIP treatment that we experienced. And their boss Ignacio Savcedo, went way out of his way to make sure I was well taken care of throughout the entire stay at Haven Riviera Cancun. I only wish that every hotel we have ever stayed at had a Monica, Isaac and Ignacio who ran the operation. Without these key players I would have had an average experience at this hotel. I am use to struggling with food choices everywhere I eat. Eatery are not very conscious of vegans in the states and certainly not in Mexico, but these amazing managers truly made our stay at this hotel and trip to remember.
We would have liked more Mexican type restaurants and food choices since we were in Cancun.
The hotel and the grounds are beautiful . The friendliness of the staff was so genuine and professional. The food was mostly great.
Only opportunity for improvement is the water pressure in the shower.
From the minute we walked in, service was amazing!! Heriberto our concierge, Carlos and Jesus from the restaurants, Liliana from the spa and the manager Luis were overly accommodating and incredible in every manner. We wanted for nothing, the food was delicious, the rooms were amazing and the view was breathtaking! Everyone we walked by asked us how we were doing and if we needed anything! If you want 5 star food, service, rooms and view this is the place to go! Enjoyed every single minute of our vacation!
The gym was a little small.
Room accessible only by open corridor inciting vertigo feelings, inefficient staff, long distances to any facilities from the room, wet slippery surfaces almost everywhere.
The location is great. It is only 20 minutes or so from the airport, but not on the main strip. Thus the beach is long and private. The resort is beautiful. The rooms are great. The food is excellent. There were never significant, in fact almost any, lines for anything, like omlettes etc. It is very quiet. The pool is clean, spacious and magnificent. We plan to go back next year.
Really was great. Could have more room in the specialty restaurants.
Located just 15 minutes southeast of Cancun International Airport, Haven Riviera Cancun is an all-inclusive beachfront resort intended exclusively just for adults. Guests can escape to an exclusive world of style, glamour and seclusion, where they will feel as if a small slice of Mexico coastline has been reserved just for them.
With 333 all suites units with king beds, guests at Haven Riviera Cancun don’t have to make a hard choice about what room to stay in and can focus on enjoying their time. Guests will experience upscale Mexican décor, plush king beds, ocean or garden views and indulgences like whirlpool tubs. Each room is equipped with a personalized mini-bar and aromatherapy, around the clock concierge and room service, complimentary WiFi and some even have personal swim out space.
Finding a place to dine and get snacks or drinks won’t be a problem with 5 restaurants, 11 bars – 2 being swim-up and 2 snack bars. Haven Riviera Cancun offers Flavours, Agua Bendita, Olios, Vora Mar and Satsu for dining variety that covers Asian fusion to Mediterranean and traditional Mexican Cuisine. Limes is an American-style bar while Moons is the hub of nightly entertainment with stage shows and drinks. Guests won’t be disappointed in the variety they can indulge in at Haven.
MySenses Spa at Haven Riviera Cancun is a full-service, 15,700 square foot sanctuary for guests and visitors. Take the whole bridal party to enjoy a day of pampering and relaxation before the big day. Stop at the nail salon or spa boutique just to make sure every last detail is covered. Of course, working off nervous energy or the previous days' delights isn’t hard either at the full-service fitness center included as well.
based on 122 reviews
Things to Know
- Spacious rooms
- Nice building
- Modern Hotel
Policies vary by room type and provider.
FAQs when booking at Haven Riviera Cancun
Where is Haven Riviera Cancun located?
Haven Riviera Cancun is located at Carretera Federal 307, 13 miles from the center of Cancún. Wet'n Wild Cancún is the closest landmark to Haven Riviera Cancun.
When is check-in time and check-out time at Haven Riviera Cancun?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Haven Riviera Cancun.
Does Haven Riviera Cancun offer free Wi-Fi?
Yes, Haven Riviera Cancun offers free Wi-Fi.
Does Haven Riviera Cancun offer free parking?
Yes, Haven Riviera Cancun offers free parking.
Does Haven Riviera Cancun offer free airport shuttle service?
No, Haven Riviera Cancun does not offer free airport shuttle service.
How far is Haven Riviera Cancun from the airport?
Haven Riviera Cancun is 5.5 miles from Cancun. Haven Riviera Cancun is 31.9 miles from Cozumel.
Can you bring pets to Haven Riviera Cancun?
No, pets are not allowed at Haven Riviera Cancun.
Does Haven Riviera Cancun have a pool?
Yes, Haven Riviera Cancun has a pool onsite.
Reviews about Haven Riviera Cancun
Most Popular Landmarks
- Wet'n Wild Cancún 4 mi
- El Rey Ruins 7.1 mi
- Playa Delfines 7.2 mi
- Museo Maya de Cancun 7.9 mi
- Kukulcan Plaza 10.2 mi
- Playa Marlin 10.3 mi