Haven Riviera Cancun
Photos of Haven Riviera Cancun
Overview
Located just 15 minutes southeast of Cancun International Airport, Haven Riviera Cancun is an all-inclusive beachfront resort intended exclusively just for adults. Guests can escape to an exclusive world of style, glamour and seclusion, where they will feel as if a small slice of Mexico coastline has been reserved just for them.
With 333 all suites units with king beds, guests at Haven Riviera Cancun don’t have to make a hard choice about what room to stay in and can focus on enjoying their time. Guests will experience upscale Mexican décor, plush king beds, ocean or garden views and indulgences like whirlpool tubs. Each room is equipped with a personalized mini-bar and aromatherapy, around the clock concierge and room service, complimentary WiFi and some even have personal swim out space.
Finding a place to dine and get snacks or drinks won’t be a problem with 5 restaurants, 11 bars – 2 being swim-up and 2 snack bars. Haven Riviera Cancun offers Flavours, Agua Bendita, Olios, Vora Mar and Satsu for dining variety that covers Asian fusion to Mediterranean and traditional Mexican Cuisine. Limes is an American-style bar while Moons is the hub of nightly entertainment with stage shows and drinks. Guests won’t be disappointed in the variety they can indulge in at Haven.
MySenses Spa at Haven Riviera Cancun is a full-service, 15,700 square foot sanctuary for guests and visitors. Take the whole bridal party to enjoy a day of pampering and relaxation before the big day. Stop at the nail salon or spa boutique just to make sure every last detail is covered. Of course, working off nervous energy or the previous days' delights isn’t hard either at the full-service fitness center included as well.
Latest deals for Haven Riviera Cancun
Amenities at Haven Riviera Cancun
- Private beach
- Adults only
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Eco tourism
- Fishing
- Golf
- Canoeing
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Pool table
- Water sport facilities (on site)
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Adults only
- Elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Kitchen
- Kitchenware
- Kitchenette
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
- Smartphone dock
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
- Drying rack for clothing
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Haven Riviera Cancun
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Haven Riviera Cancun?
Haven Riviera Cancun offers 5 restaurants, 11 bars – 2 being swim-up and 2 snack bars. Guests can enjoy a variety of dining experiences, from Asian fusion to Mediterranean and traditional Mexican cuisine.
What are the common concerns about the dining experience at Haven Riviera Cancun?
Some guests have expressed concerns about the quality of food at certain restaurants, with specific mention of the Italian restaurant and the need for improvement in the food quality.
What are the highlights of the rooms at Haven Riviera Cancun?
Guests at Haven Riviera Cancun can enjoy upscale Mexican décor, plush king beds, ocean or garden views, and indulgences like whirlpool tubs. Each room is equipped with a personalized mini-bar and aromatherapy, around the clock concierge and room service, complimentary WiFi, and some even have personal swim out space.
What are the concerns about the rooms at Haven Riviera Cancun?
Some guests have mentioned concerns about the view from certain rooms, high prices in the on-site shops, and the need for maintenance in the corridors on the way to the rooms from the lobby.
What are the best times to visit Haven Riviera Cancun?
The low season at Haven Riviera Cancun is in August, while the high season is in December. Visitors can plan their trips accordingly to enjoy the best experience based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Upgrading to the Serenity Club
Several guests recommended upgrading to the Serenity Club for access to a private pool, exclusive lounge, and additional personalized services, providing a more luxurious and secluded experience.
Make Reservations in Advance
Guests advised making restaurant reservations in advance, especially for popular dining venues like Olios and Satsu, to ensure availability and avoid disappointment.
Bring Insect Repellent
Some guests mentioned encountering mosquitoes, particularly around the swim-up pools and terrace areas, so it's advisable to bring insect repellent to mitigate this issue.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Wet'n Wild Cancún, El Rey Ruins, and Playa Delfines, offering opportunities for adventure and exploration outside the resort.
Check Room View Options
When booking, consider requesting a room with an unobstructed ocean view, as some guests noted that certain rooms had partially obstructed views due to overgrown trees.
Be Mindful of Safety
While the majority of guests praised the staff's courteousness, a few mentioned concerns about safety, so it's important to remain vigilant and report any unusual incidents to the hotel management.
Plan for Transportation
As the hotel is located a distance from Cancun and Playa del Carmen, guests recommended planning for transportation if intending to explore beyond the resort, as taxis can be expensive.
Consider the All-Inclusive Package
Opting for the all-inclusive package was recommended by many guests, as it provided access to a wide variety of dining options, drinks, and room service, enhancing the overall value of the stay.
Utilize the MySenses Spa
Take advantage of the MySenses Spa's extensive facilities and services, including bridal party packages, to indulge in pampering and relaxation during the stay.
Manage Expectations for Food Quality
While the resort offers a range of dining options, some guests expressed mixed reviews about the food quality, suggesting that it's beneficial to manage expectations in this regard.
Location
What's nearby
- Lakam Centre Cancun-Riviera Maya3.5 mi
- El Rey Ruins7.1 mi
- Playa Delfines7.2 mi
- Iberostar Golf Club Cancun7.4 mi
- Iberostar Cancun Peninsula Convention Centre7.6 mi
- Poliforum Benito Juarez9.1 mi
- Spa at The Royal Sands9.9 mi
- Kukulcan Plaza10.2 mi
- La Isla Shopping Mall10.7 mi
- La Gran Plaza11.9 mi
- Cancun Golf Club at Pok Ta Pok12.3 mi
- CoCo Bongo Cancun12.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Haven Riviera Cancun
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | January | $346 | $340 |
Cheapest month to stay with an average 19% drop in price. | Most expensive month to stay with an average 45% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Haven Riviera Cancun
KAYAK's top tips for your stay at Haven Riviera Cancun
FAQs when booking at Haven Riviera Cancun
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.8 | 13.0 mi | Cancun | 5.5 mi |