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Staff was friendly and helpful to an extent, the hidden fees were your surprise when checking out. All the add on fees are terrible!
The hotel is amazing and at a perfect view right on the Beach. It was an overall terrible experience, I had 2 nights and it was pricy but I was willing to pay some extra money to enjoy my vacation, the first night the room next to me had a party with a music that was so loud and when I complained, they changed my room and I had to pack my stuff and walk to the other tower for another room at 1:30 am, there was no security and rooms were packed with at least 5 or 6 teenagers and they were so noisy and again no security or someone who can ask them to lower the noise at least at night time, 2nd night had a false fire alarm and had to evacuate the whole hotel and that took about 3 hours to resolve, got back to my room at 1 am, that might be a bad luck so that won't be the case for everyone but once again the hotel had no kind of security or manager that take care of the guests and provide a quiet, relaxing time for their guests vacation.
The location on the Daytona oceanfront can't be beat. We have stayed here every spring break for the past 5 years. I must say, it has gone downhill. Everything is just looking shabby. Our room smelled moldy. The staff were incredibly rude on several occasions. we paid a premium price for Motel 6 service. We'll be looking for different accommodations next year.
The hotel was nice, clean and the staff were all very helpful. The restaurants offered good food (especially Hyde Park) and the pool area was fun to hang out in. The beach access was excellent and we enjoyed the ease of leaving at night to go on walks down the beach front. We didn't stay in Daytona much as we travelled to St. Augustine and Coca Beach but the hotel is a good half way point for both places. The food and beverages are really expensive and if you just add them to your room expense instead of paying cash the cost will add up quickly! The rooms are clean but very basic and had a little wear and tear. No refrigerator in our room nor a trash can in the bathroom which is just strange not to have. The windows and walls are very thin so you hear all the noise from the Amusement park which is right next to the hotel if you stay on the south side of the hotel. Valet is always nice but for $22/night again can add up quickly but they were very fast in getting my car!
The view and the facilities were worth it. Paying for parking, which was across the street... Very inconvenient.
Proximity to everything and friendly staff. Went down for the bike rally and was charged excessivly for parking. I was charged to park my truck, my trailer and even charged to park my bike at the hotel for a grand total of $204.00 for 4 days.
ocean view was nice the room was small no refrigerator, no microwave, room was dusty and we had to enter from north tower when we stayed at the south tower. we had to have our vehicle parked across the street instead of at the hotel I understand there was storm damage from the hurricane but they could of told us the pool and spa were closed before we booked if we had known this in advance we would of stayed elsewhere. VERY DISPLEASED
the rooms were spacious and nice. The check in lady was very helpful and went above and beyond to make our stay great. I would definitely recommend staying here nothing
I liked that everything was close to hotel. There was garbage in stairwells and so many homeless people hanging around.
Loved the location to the beach and the staff was awesome The window in our room was not sealed all the way, we had a view of literally only the roof, and the pool seemed small for a hotwl of that size. It was always packed.
Staff Room al
Nothing Where do I start with this place- The first room I was checked into was smelt so bad - The smell was like a pest control company just left before I got there and the carpet was still wet from being clean and it smelt of mold and must and bug spray . The bedding was stained and ripped . To make matters worse there was a drunk kid in the hallway sitting at the end near the room blasting his music . We asked for a different room and where given a different room the smell in the second room was a little better and also another drunk kid in the hallway on her phone sitting in the hallway . My partner and I decided at this point to find something to eat in the area and everything was closed . We decided to walk back to the hotel and see maybe if the bar or something was open in the hotel . We walked out side the hotel near the pool and that was a mess with beer cans and drunk people everywhere . At this point I called Kayak to complain about this and was able to get a refund when it finally hit us .. My partner had stayed at this very hotel on his spring break 31 years ago and the hotel had not changed in 31 years . This place need to do some major work and the staff is rude and need to be retrained . The staff lies to the customers about everything and the holding of funds on ur credit card . We where able to get all the money from Kayak but the funds from the hotel are still not refunded to the card and have called several times about this and get the run around this place is HORRIBLE and need to be put on HOTEL NIGHTMARES . we decided to head out daytona and head north and found a great hotel in Palm Coast .
The resort is directly on the water and is in the heart of Daytona Beach. We were able to walk to most of the local attractions and restaurants. Parts of the hotel were well decorated and maintained, especially the conference center wing and the lobby. Some of the food options at the bar side grill were very good and reasonably priced. My wife and I stayed at this resort for our wedding anniversary. We were very disappointed. Despite being let to believe by hotel staff that there would be some special anniversary accommodations, absolutely none were received. The hotel was very loud with spring breakers; we were woken up multiple times each night by the partying. Our entire floor reeked of marijuana and there were empty beer cans on the hall floors. The elevators did not seem to be functioning properly while we were there, for the wait times were unbelievably long. The breakfast buffet is nothing more than a cheap continental breakfast. We left the hotel every day for breakfast and dinner.
Bathrooms extremely small
The staff was amazing! Went put of their way to say hello everytime we saw someone, very attentive. We stayed an extra unplanned night because we were so impressed with their staff How expensive their drinks were. We spent more on drinks then we did on lunches and dinners
This was a great resort next to the boardwalk. You are in waking distance to the pier and food places. Once you park your car, no need to use it again until you leave! We will be back! It was just my fiancé and I, so the bar with all of the "buckets" were great! Clean, friendly staff!
The View was breathtaking I was quoted a price of $93 I was charged 200 I was charged a resort fee of $20 I did not know about not only that they listed the spa and sauna hot tub as Hotel amenities in fact they were not they were an additional charge if you use the spa how can you list them as Hotel amenities we wouldn't never go back
To much noise
The hotel is very nice and right on the beach. Swimming pool is heated but outside. I don't know about the rest of the hotel what room 104 was fantastic. it has a patio and access to the beach from your room.
Was a little displeased with not having a comforter on the bed.
Huge issues with elevators. Only 3 for the hotel and 1 was broken much of our stay. Unable to use elevators at all during check out due to back up. Had to load gear for 3 babies by using 3 floors worth of stairs. Beautiful hotel but elevator problems are a deal-breaker.
Good location in terms of the beach In dire need of renovation. Awful rooms and staff are slow and inefficent at check-in
The staff were very friendly and helpful. The room was completely upgraded and clean. The amenities were very nice. Heated pool, it was December, salon, restaurant and outside tiki area. The outside of the hotel is not adequately being maintained. We had a street view and our window was so dirty we could barely see out of it and there was bird feces all over the ledge that had not been cleaned in some time. But still an excellent place to stay.
Quieter, less crowded beach. Good for families with small children. Small, slow elevators. Not enough parking.
The room was clean, comfortable, and spacious. The staff was very friendly and willing to answer all of our questions. Breakfast was also one of the best continental breakfasts I've ever had. Loved how close we were to the beach and that we could include the beach chair rentals to our room. Definitely a place for the family. I stayed here on vacation with my boyfriend and we were surrounded by children. I was also uncomfortable at one point when one of the employees asked me if I was on my way downstairs to meet up with my husband and kids.
Courteous, helpful, professional staff.
I liked the ocean front , also that everything was in walking distance My room , the bed wasn't comfortable, which is why we stay @ Hampton , the room was handicap accessible but it was super small so how can a wheel chair fit in there, then the bathroom had no vanity , all of my items got wet from the room holding much moisture when the AC was in use. The furniture in my room didn't look updated. If it had not been for the Hampton Inn logos I would've thought I was in a motel 6 . This hotel needs to be updated, the rooms that is. The foyer & lobby area is beautiful , but the minute I stepped in my room it was pure disappointment. The closet I could hang my cloths in because the rack was to low, then there's the table top ironing board. I have to say as a hilton honors member , this was the worse Hampton I've stayed @. The outside beauty saved me from asking for a refund .
Convenience of everything with-in walking distance. The Tiki Bar. Covered parking. Public had easy access to the pool from the beach. No one checked for proof as guests. i paid to for the use of the pool but the general public could walk in off the street and swim for free.
Location They didn't offer contilal breakfast. The bathroon wasnot clean top of fridge was very nasty. Lock out of room twice due to lock not working. Wait for maint. Over 30 mins. Oceanview was not a oceanview paid extra money to move to oceanfront bathroom and fridge not clean. We to buy own cleaning supplys
Access to the beach, friendliness of staff, good cleaning staff, staff's awareness of local restaurants & points of interest Full kitchen. Good price.. The carpet was damp for my entire stay (I think that the staff tried to draw the moisture out of the rug but it was ineffective). A strip of molding was missing from the inside of the bathroom door and nails were exposed. The door to the balcony wouldn't lock. The bathroom fan was dirty and needs to be replaced. The tub didn't drain well The tub was slippery and could be dangerous for older guests..
hotel was on sea front and had a nice pool nd was convenient for some shops rooms were substandard and tatty
on beach cockroach, broken showerhead, noisy, smoke coming in under door
I liked the oceanfront rooms with private balconies and the closeness to shopping for food and the different types of activities that are close also. The Veranda had a very good breakface menu also.
nothing It needs a complete upgrade or torn down the outside hallways are dangerous, because of the cracking cement. The pool deck has loose boards and old wood. the rooms are clean but way outdated, actually scary
the shopping was very convient and it was ocean front the hotel is in despreate need of renovations, they need to focus on the small details that are all over the hotel. For example pain chipping in alot of places, carpet stained, i wouldnt go back to this hotel, there are cleaner hotels for the same money.
Beach seaside Very old and max I pay to say this hotel is $40.00 give the place a big miss.
location right on the beach also bus stop right outside front door and small kitchenette in room many of facilities were closed in early september also tiki bar on pool deck was very expensive
Staff was super friendly and helpful. Hotel was beautiful and clean and well kept. Breakfast buffet was delicious. The hot tub was filled up with a bunch of dudes pretty much our whole stay. Not enough towels in the pool area.
It was a clean and updated hotel The staff were all very friendly The breakfast was the best! Really comfortable rooms
Cleanliness, compact but efficient Nothing
Rooms were clean. TV good size and excellent cable. Parking a little distracting.
the rooms were comfortable and the beach was beautiful price
Staff was the best!
A very nice hotel. Elevators are very slow.
Everything. I had no issues. Room was comfortable and all staff were very friendly!!
The staff is very friendly, the view is beautiful, the rooms are modern, I enjoyed my stayed. Everything was just perfect
location is perfect oceanfront view is great staff are friendly fridge and AC unit is a bit noisy
2 hour wait for room svc,...no coffee
Excellent accomodations, relaxing, excellent spa, pool area romantic getaway. Once you arrive you do not need to go anywhere else.
I liked the breakfast buffet spread. I liked that it was right on the beach.
The beach access was very convenient and the rooms where clean and well kept.
Food and the beach music to loud and way to much should have time to enjoy the sound of the ocean and the wind. Way to much music and way to early
Check in was smooth, room was clean and bigger than i anticipated, even had a kitchen
The peace and quiet. All guest services were good to go, especially the housekeeping staff. Wifi Internet was very slow, please look into that. Also they only had instructions with accessing the internet for guest with PCs and not Macs. I eventually figured it out, but if instructions were provided up front it would've taken all of the guesswork out of it.
The staff was excellent. Loved our housekeeper and the bar tender was so much fun. They did hold a 50.00 deposit that wasn't mentioned and they held out on our credit card the total amount twice . In the end it was fixed.
Perfect location - beachfront value. Older - incomplete refurbishment.
We weren't interrupted by staff/housekeepin Price! This should be a $49/nite room. Parking was CHARGED--and insufficient. The hot-tub was non-operational. The front desk person could not/would not answer questions. She simply stated that it was her "quitting time."
Beach No Hot water, and very limited breakfast
The room was clean and it was convenient. The breakfast staff was wonderful.... The front desk staff was rude. When we returned Friday night we were told to park our motorcycles in car parking places and that all the motorcycles not parked in designated areas would be towed. when we got up saturday morning, they were all still ther plus many more....
The staff were very friendly and helpful. Girl at lobby desk even helped us get checked in for our air travel home! We'll be back.
Price. Location Ammenities
It was on the beach. There was a laundry facility on site. The colors of the walls and decor was fabulous for a Florida beach place. the young lady, Maria, at the front desk was friendly, kind, helpful, and very respectful The sofa was a killer...very uncomfortable. There were two burners on the stove that were not very good (crooked). No frying pan. Toilet paper needs a major upgrade
Location, location, location... Nice to have the "living room".Ocean front balcony was delightful and roomy. Desk personel could not find reservation. She was abrupt and not at all helpful or reassuring. Problem was resolved but it could have been done in a more professional way.
The location and view was excellent. The room needed to have a complete cleaning.
great staff...very helpful..enjoyed our stay no hairdryer
sat on balcony, walked on beach, ate at the pier, read, drank wine and prepared small meals damp rooms need new outer doors- everyones slammed
It was a friendly environment. Breakfast was great. Nice heated pool, particularly nice since was in the 60's I did not like the instructions. My reservation information contained no information about after hour (5 PM) check-in procedures, I arrived late (11 PM). I did not see the lock box and there has no information from you explaining the lock box for after hours. I spent an additional $119 to stay at a Days Inn on Saturday night. Better instructions for late check-in would be very beneficial.
Excellent location, location, location and beautiful view of the ocean. People were very friendly and helpful.
Veey friendly staff, they meet all of our needs and made the stay very pleasant Very nice rooms. You are pretty much staying in a one bedroom condo
Nice and safe N/a
Nice view of water
I liked that the staff changed our room, since the first "non-smoking" room highly stunk like cigarettes. i didn't like that one of the workers tried to disregard our concerned by stating it was cooking smell - which is a huge difference, but the gentleman at the front desk graciously changed our room. Couldn't enjoy the balcony for too long as others were smoking on their balconies... But at least enjoyed the view from the balcony glass windows.
The staff was very friendly and catered to my needs. The room was clean ad had a nice view of the ocean . Check in and check out was fast and easy. The only complaint I have is the the A/C unit had a loud high pitch noise comming from it.
Balcony with view of ocean Was a nonsmoking room but could still smell smoke in room & hallway. Rugs need to be steam cleaned.
A lot of the Daytona Beach Shores hotels had awful reviews. This hotel had good reviews and lived up to the reviews. Clean!
THE VIEW OF THE OCEAN. Seem to take a long period of time for rooms available on reservations that was made.
Location. Right on beach very close to access road to the mainland. Slight musty smell in. room when we first. Got there.
The location was good & view from room was everything you'd expect staying on the beach. Hotel needs serious updating/re-freshening. Probably ruined by the "spring break days"...10+ years ago. In my opinion... kinda dumpy. BUT...the view & location made up for it. Stayed at the Hyatt down the street B4 which had free breakfast & was updated, clean & nice but of course, a little more$$...would definitely check other options next time..but during spring break--with my 10 year old... it served it's purpose for the price. Micro & fridge. Publix about 2 miles away..it was good.
Excellent staff, location AND price!! ZERO complaints
The rooms were very clean and the staff was very nice. The only gripe I had was that it wasn't very college kid friendly and nowhere near where all the spring breakers were.
The staff was nothing less then amazing, from the front desk to the cleaning employees.
Has a decent restaurant, pool, beach chairs by the beach. Close to beach for good price
Rooms were clean. Employees were very nice and helpful. Your on the ocean ,there's a huge pool ( salt water ). There is a restaurant , indoor bar and tiki bar at the pool. There is also a 7-11 across the street.
On the beach, size of the room, close to everything Bathroom was small, elevator problems
Rooms were clean, available when we checked in, close to everything. Tiki Bartender Benson was awsom! Seperate parking for trailers and bikes. If it weren;t for the price I would stay in March for Bike Week. Stayed at this hotel a month eariler and paid $60 less. I hate the price gouging during events.
Overall nice stay. Did see a roach one morning in the bathroom. Otherwise good service. Nice staff. Clean heated pool. Nice waterfront and easy access to beach. Good happy hour. Neal at their restaurant, Traders, was awesome! Make sure you see Neal. Good food, had loaded fries and the ribeye and both were good. Just the roach sighting in our bathroom one morning
We were originally put in a pool side room because the parking lot on the other side was being redone and the staff had concerns over noise. We were appreciative and understanding about the parking situation and immediately crashed for the night since we got in close to 2AM. The next day we enjoyed the pool with family who were also staying there. The following day, we woke up to the pool being drained. There were signs that indicated we could use other hotel's pools, but that barely seemed tempting since I prefer to be able to walk to the pool in my suit and then go right back to my room when done. I immediately checked to see if we had been given prior notice of the closure when I booked the room, since that might have changed our hotel decision. I only found one note that explained that the pool would be closed for maintenance but that it would be complete ONE MONTH before our arrival. I asked the front desk why there was a change, how long the pool would be closed, why we were not informed that the maintenance changed and actually impacted our stay. Long story short, all I got in return was again pointing out that I could use a different hotel's pool. I left feeling like I was paying for an amenity that I could not use and there was no apology for the inconvenience or lack of communication. I don't understand why we were put on one side of the hotel to avoid one partial night of construction (really it ended up just being painting the next morning) and were put on a side of the hotel to witness (and hear... the pump draining the pool woke us up) for the next 3 days of our stay.
Very friendly and helpful staff. One of the most bike friendly places I have stayed. Close enough to Main Street but far enough away to enjoy some quiet. I cannot think of anything to complain about Just a really good place to stay
Clean and nicely decorated. Directly on the ocean. Second floor balcony was very large. Overall, great place.
Near the sea We forgot to take our armbrache from the room. When we could the reception they told us that they could not find the forgotten armbrache. Our conclusion is that employees stole the expensive armbrache from the room.
Staff was extremely nice. Room was spetacular Nothing
That we had to ask the front desk for ice and there wasn't an ice machine on any floors
Location. The room smelled. The AC when turned on has urine smell. Front desk staff know nothing about customer service. Room wasn't ready when I arrived. I had to wait over an hour to get my room.
They really cared. Homemade cookies, very professional staff. Breakfast and adult happy hour included. Burned out hotel next door mars what would otherwise be a great view.
Staff was courteous and the beds were clean and comfortable. Breakfast was not good at all. But we recognize for the value and money saved on room rate we should not have expected omelet station or something like that.
This hotel was right on the beach and only a few minutes from the peer in one direction and the lighthouse in the other. The rooms all have an ocean view. The hotel also had beach lounge chairs which we took to the beach instead of renting (nobody said we couldn't) very convenient. I made sure I cleaned them and returned them too. Breakfast was good considering the price. I'd stay again.the room The room doors all seem to stick when opening and closing so the sound of slamming doors was annoying after the neighbors kids went in and out a million times. Some off the rooms have kitchens and some people's food isn't always to your liking. The parking lot gets cramped. For the price you're not going to get the Ritz Carlton butt you get a clean room with an excellent location and a helpful staff.
I liked everything. It was a little outdated, but wasn't bad. Overall I would stay again nothing
On the beach Everything
Service and being on the beach was great!! Beautiful view as well. Our room was located right next to the pool.. was not fun at 830 in the morning. .
An excellent view with great customer service. The elevator was outdated and did not function properly.
The location and staff were excellent, the breakfast was great, the rooms were really big and nice no complaints The second day our lock on the door quit working and they did not have the part to fix it. They moved us from bottom floor to top floor and went from queen beds to double beds.
Staff was very helpful and friendly. The beds were excellant. There was a slight proble with getting a room cleaned and ready to check into put it was sloved.