Pros (+) Very welcome staff, nice food and good wine
Cons (-) The room nice and clean, really helpful staff and polite
4 stars
Hotel Rainha D. Amélia, Arts & Leisure
Rua de Santiago, 15, 6000-179 Castelo Branco, Castelo Branco, Portugal
Castelo Branco, Portugal
See location+351 272 348 800Photos of Hotel Rainha D. Amélia, Arts & Leisure
Overview
Family-friendly hotel with free parking connected to the convention center in Castelo Branco A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and conference space. Hotel Rainha D. Amelia, Arts & Leisure offers 64 accommodations with minibars and safes. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Hotel Rainha D. Amélia, Arts & Leisure
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Canoeing
- Cycling
- Archery
- Beauty salon
- Hiking
Services and conveniences
- Car rental
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa
- Massage
Fitness
- Fitness center
Reviews of Hotel Rainha D. Amélia, Arts & Leisure
8.1
Very good
2043 verified ratings
Wonderful
810
Very good
476
Good
383
Okay
166
Fair
116
Mediocre
42
Poor
50
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, noting it is central and convenient. However, many reviews highlight significant issues with cleanliness, including reports of bugs in rooms, and poor service, particularly from front desk staff. While some guests enjoyed the breakfast and found the staff friendly, the overall sentiment leans towards dissatisfaction due to the cleanliness and service problems.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
278 reviews
7.8 out of 10
4 reviews
9.9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast?
The hotel offers an excellent breakfast with a wide variety of options, including fresh fruit and plant milk.
Is the hotel suitable for guests with vehicles?
Yes, the hotel provides free parking, including secure underground parking, which is very convenient for guests with vehicles.
What can guests expect from the hotel's staff?
The staff at the hotel are described as extremely friendly, helpful, and accommodating, ensuring that guests feel welcome and well-received.
How is the cleanliness of the hotel's rooms and facilities?
The hotel maintains a high standard of cleanliness, with dependable housekeeping and clean, comfortable rooms.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the outdated style and furnishings, as well as issues with the air conditioning and noise levels in certain areas of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Parking
Guests appreciated the availability of free parking, especially for motorcycles. However, some mentioned that the entrance/exit to the garage is narrow, so caution is advised.
Consider Room Selection Carefully
While some guests praised the comfortable and clean rooms, others noted that the decor and furnishings appeared outdated and in need of renovation. Guests who are sensitive to dust or prefer non-carpeted rooms may want to request a suitable accommodation.
Enjoy the Breakfast
Many guests complimented the breakfast, highlighting the variety of options and the quality of the food. However, a few guests suggested that the breakfast hours could be extended, and some mentioned specific items running out during breakfast service.
Take Note of the Air Conditioning
Several guests mentioned issues with the air conditioning, including noise and inefficiency. Guests sensitive to room temperature may want to inquire about the air conditioning functionality before their stay.
Explore Nearby Attractions
The hotel's central location was praised by many guests, making it convenient for exploring the old town on foot and accessing local attractions such as Jardim do Paco Episcopal and Monsanto Castle.
Be Mindful of Noise Levels
Some guests reported noise disturbances, such as a noisy air conditioning unit, corridor noise, and a barking dog. Light sleepers may want to consider this feedback and possibly request a quieter room location.
Utilize the On-Site Parking
Guests with vehicles appreciated the availability of secure on-site parking, especially for motorcycles. However, some mentioned that the garage entrance/exit is narrow, requiring careful maneuvering.
Consider the Hotel's Seasonality
The hotel's high season is in August, while the low season is in February. Travelers may want to plan their visit accordingly to avoid peak crowds or take advantage of seasonal events or promotions.
Take Note of the Hotel's Accessibility Features
The hotel offers various accessibility features, including wheelchair accessibility, lowered sinks, shower chairs, and more. Guests with specific accessibility needs can inquire about these facilities when making a reservation.
Location
Rua de Santiago, 15, 6000-179 Castelo Branco, Castelo Branco
What's nearby
- Jardim do Paco Episcopal0.5 mi
- Idanha-a-Velha22.3 mi
- Monsanto Castle25.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 18
Essential information about Hotel Rainha D. Amélia, Arts & Leisure
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $89 |
Average price (weekend night) | $85 |
When to book a room at Hotel Rainha D. Amélia, Arts & Leisure
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.1 mi |
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