NB Palace

The hotel rooms are generally clean and tidy, although some guests have reported issues with cleanliness, such as cockroaches and dirty linen. It's recommended to check the room upon arrival and address any concerns with the management.

Parking can be a challenge as some guests have faced issues with car parking. It's advisable to plan accordingly, especially if traveling by car, and consider arriving after 8 PM to secure parking in front of the hotel.

While some guests have found the rooms and beds to be good, others have reported issues with the condition of the mattresses and cleanliness. It's recommended to communicate any concerns with the staff for a better experience.

The hotel does not have specific dining options mentioned in the reviews. Guests may want to explore nearby dining establishments for their meals.

Guests have had mixed experiences with the customer service, with some mentioning helpful and friendly staff, while others have reported issues with the staff's behavior and unavailability for room service. It's advisable to communicate any service-related concerns with the management during the stay.

Some guests reported issues with cleanliness, maintenance, and amenities in certain rooms, such as dirty linen, malfunctioning AC, and lack of hot water. Request a room inspection or inquire about recent maintenance before finalizing your booking.

Several guests mentioned noise disturbances, including loud conversations at the reception area and street noise due to the hotel's location on a busy road. Light sleepers may want to bring earplugs or choose a room away from the street.

Parking can be a challenge, as some guests experienced a lack of parking spaces. If traveling by car, consider arriving after 8 PM to secure parking in front of the hotel or explore alternative parking options nearby.

Some guests encountered issues with essential amenities such as Wi-Fi, geysers, and TV functionality. It's advisable to confirm the status of these amenities before check-in and address any concerns with the management.

While some guests praised the helpfulness of specific staff members, others reported negative interactions, including arguments during check-in and unprofessional behavior. Approach staff interactions with awareness and communicate any issues promptly to the management.

Multiple guests expressed dissatisfaction with the cleanliness of their rooms, citing the presence of cockroaches, dirty bedding, and unhygienic conditions. Consider requesting a thorough cleaning or a room change if cleanliness is a priority.

The hotel's proximity to attractions like M.A. Chidambaram Stadium, Express Avenue, and Marina Beach makes it convenient for sightseeing. Plan your visit to these attractions during less crowded times for a more enjoyable experience.

Several guests highlighted maintenance issues such as malfunctioning geysers, non-functional AC, and doors that do not lock properly. Prioritize addressing these concerns with the hotel staff upon check-in to ensure a comfortable stay.

Some guests reported unexpected demands for extra money, such as GST, beyond the initially quoted price. Clarify all charges and inclusions before confirming your reservation to avoid any surprises during your stay.

For guests seeking a comfortable and hassle-free stay, it may be beneficial to explore alternative accommodation options in the vicinity that offer better amenities and services based on individual preferences.