Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
7.7 "Good amenities."7.2 "72% thought the
building was wonderful ." 9.7 "97% found thegrounds to be nice ." -
7.3 "Good breakfast."
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5.3 "Internet is average."
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4.9 "Rooms are not good."3.2 "68%
complained about the bathroom ." 4.7 "53% saidrooms were small ." 4.0 "60% saidrooms were dirty ." 1.4 "86% thought they werepoorly maintained ." 1.6 "84% hadproblems with the shower ." 4.6 "54%criticized the small bathroom ." 1.1 "89% said thebathroom was dirty ." 3.8 "For 62%, therooms looked old ." 2.9 "Air conditioning was criticized by 71%." -
4.2 "Not very clean."4.0 "60% said
rooms were dirty ." 1.1 "89% said thebathroom was dirty ."
Overall Rating
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9.5 "Terrific location."
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
7.1 "Good breakfast."
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7.0 "Good amenities."9.5 "95% found the
grounds to be nice ." -
5.1 "Average comfort."6.2 "
Beds were acceptable for 62%." -
4.8 "Rooms are not good."3.3 "67%
complained about the bathroom ." 3.9 "61% saidrooms were dirty ." 4.5 "55% saidrooms were small ." 1.7 "83% thought they werepoorly maintained ." 1.2 "88% hadproblems with the shower ." 4.8 "52% foundproblems with the furniture ." 0.8 "92% said thebathroom was dirty ." -
4.0 "Not very clean."3.9 "61% said
rooms were dirty ." 0.8 "92% said thebathroom was dirty ."
Overall Rating
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9.3 "World class service."
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8.5 "Food is delicious."
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8.0 "Amenities are good."
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5.7 "Average comfort."
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5.1 "Rooms are ok."
Overall Rating
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9.4 "Terrific location."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
7.9 "Good amenities."7.4 "74% thought the
building was wonderful ." -
7.0 "Good breakfast."
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6.7 "Average value."
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5.0 "Internet is average."3.7 "63% said the
wifi quality was bad ." -
4.9 "Not very comfortable."4.0 "60% said
rooms were small ." -
4.5 "Rooms are not good."4.0 "60% said
rooms were small ." 3.3 "67%complained about the bathroom ." -
4.2 "Not very clean."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Beautiful setting. Spacious rooms and bathroom. Authentic castle atmosphere and decorations. Good food, available all day and evening. It was the perfect setting for our family. The beds were very hard, I ended up sleeping on the sofa. I've had back surgery and a hip replacement and could not bear to lie on this hard mattress, felt like concrete. The staff said they would bring up another duvet for me to lie on but it never appeared, so I had 3 sleep-deprived nights.
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6.3review from
Staff were superb, room was nice and spacious and comfy bed. We did find some sweets and rubbish behind the dressing table and the shower room was looking a little shabby, however generally it was all very good. Room could have been cleaner.
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8.0review from
This is the 2nd time at this hotel and it will not be the last. nothing
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8.0review from
We stayed as part of a wedding party. The food was good, the staff were pleasant and the rooms were very clean and nicely decorated.
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6.8review from
Friendliness of staff. Location. Quality of meals. History of building. Due to booking online, it was not possible to ensure my guests were allocated a room equal (or better) than that allocated to my wife and myself.
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5.7review from
Friendly staff and an interesting setting. Room in the west wing I stayed in was looking abit tired.
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6.0review from
Despite its description. This hotel has a large free car park. Room had recently been modernised. BAr meal excellent value for money. Bathroom was a bit small but perfectly adequate.
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6.8review from
Plenty of space in room, good grounds for children and lovely setting. Excellent breakfast. Couldn't make the shower work. Maybe need insructions for foreigners.
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8.0review from
It was a lovely quiet and relaxing environment - which was much appreciated after a hard days work.
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2.4review from
Not very much. Some staff friendly, others not. Plenty !! Offered wrong room initially. Correct room dirty, beds unmade,china unwashed, toilet non flushing, broken wardrobe door, no hairdryer,broken window stay. Countryside views were of untidy back yard where kitchen extractor unit was below our window.....hence noisy and smelly. Poorly equiped small room with no extractor fan in bathroom or shaver point or mirror light. Grouting in floor tiles breaking up. More but that's enough !!
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4.8review from
Bed very uncomfortable
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8.0review from
This is the 2nd time at this hotel and it will not be the last. nothing
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8.0review from
We stayed as part of a wedding party. The food was good, the staff were pleasant and the rooms were very clean and nicely decorated.
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8.0review from
It was a lovely quiet and relaxing environment - which was much appreciated after a hard days work.
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7.3review from
Beautiful setting. Spacious rooms and bathroom. Authentic castle atmosphere and decorations. Good food, available all day and evening. It was the perfect setting for our family. The beds were very hard, I ended up sleeping on the sofa. I've had back surgery and a hip replacement and could not bear to lie on this hard mattress, felt like concrete. The staff said they would bring up another duvet for me to lie on but it never appeared, so I had 3 sleep-deprived nights.
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6.8review from
Friendliness of staff. Location. Quality of meals. History of building. Due to booking online, it was not possible to ensure my guests were allocated a room equal (or better) than that allocated to my wife and myself.
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6.8review from
Plenty of space in room, good grounds for children and lovely setting. Excellent breakfast. Couldn't make the shower work. Maybe need insructions for foreigners.
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6.3review from
Staff were superb, room was nice and spacious and comfy bed. We did find some sweets and rubbish behind the dressing table and the shower room was looking a little shabby, however generally it was all very good. Room could have been cleaner.
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5.7review from
Friendly staff and an interesting setting. Room in the west wing I stayed in was looking abit tired.
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6.0review from
Despite its description. This hotel has a large free car park. Room had recently been modernised. BAr meal excellent value for money. Bathroom was a bit small but perfectly adequate.
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2.4review from
Not very much. Some staff friendly, others not. Plenty !! Offered wrong room initially. Correct room dirty, beds unmade,china unwashed, toilet non flushing, broken wardrobe door, no hairdryer,broken window stay. Countryside views were of untidy back yard where kitchen extractor unit was below our window.....hence noisy and smelly. Poorly equiped small room with no extractor fan in bathroom or shaver point or mirror light. Grouting in floor tiles breaking up. More but that's enough !!
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4.8review from
Bed very uncomfortable
