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Cons: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.

Cons: Seat was shockingly small, even for economy class. TV was poor quality.

Pros: Great crew, comfortable and smooth flight

Cons: The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones

Pros: Service was fine but nothing stood out in particular. We liked the newer Dreamliner.

Cons: Seat (economy) not comfortable. Less room that most other aircrafts in the same class. Seats seemed narrow. With all the extra charges, I would not consider Norwegian to be a ‘budget’ or low cost airline. In the end we paid the same, if not more, for a comparable ‘non-low cost’ airline.

Pros: B787 is a great aircraft. It's true the pressurization and the lighting reduce fatigue.Great crew!

Cons: Seats do not recline enough.

Pros: The price The good humored and gracious staff The on-time attitude

Cons: Seats too small Deli mediocre

Pros: Air Canada is consistently a great overall experience.

Cons: The food is terrible. It's the worst of any airline I've ever taken.

Pros: yes

Cons: eat

Pros: Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault.

Cons: More leg room, when the people in front laid back their seat, it was crowded.

Pros: Great crew. Thanks Kizel

Cons: Gate location information delayed until last minute!

Pros: The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”

Cons: They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!

Cons: They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again.

Cons: They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch.

Pros: Easy in easy out

Cons: Lack of entertainment

Pros: The gate agent did a great job loading the flight, loaded each group smoothly. Got crackers on this flight.

Cons: No wifi, drinks came in the last 5 minutes flight was 1.5 hours late

Cons: The chairs

Pros: Had a line of seats to stretch out

Cons: Food was not good, coffee terrible

Cons: Organisation at Tegal airport, was a free for all to board the plane.

Pros: The entertainment this time was working. Always a bonus. Loos were kept clean.

Cons: The younger staff are moody and sullen. If you don't like long hall flights change your job. BA your seats are SO old it's like sitting on a park bench for hours. I know we are in the lowest paid seats but it really isn't acceptable.

Pros: Nothing

Cons: Apathetic crew and service desk - missed flight with no automatic rebooking - I had to wait for two hours on arrival, then take a bus to a new airport and wait another 6 hours to get on a new flight. No upgrade, no compensation

Cons: Better boarding process

Pros: Seats were fairly comfortable with decent leg room.

Cons: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.

Pros: Efficient and very nice crew

Cons: 90 minutes delay for departure from Brussels to Washington...

Pros: The seats were wide tall and comfortable, there was enough room for the legs as well.

Cons: A little glass of juice would have been nice from the airline.

Pros: Punctual, efficient.

Cons: The food could be better.

Pros: The food included veal.

Cons: Departure was 1 hour delayed.

Pros: We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane.

Cons: The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort.

Cons: Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Pros: Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

Cons: I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

Cons: Flight delay not posted at airport, I did get a notification from kayak; flight took off even later because of “paperwork”

Pros: Flight attendants very friendly

Cons: Difficult to get water during flight. 2 hour delay sitting on the tarmac at airport.

Pros: Everything met my expectations

Cons: Refreshments

Cons: More comfortable than I expected for a 6 hour flight. 757 was quite spacious.

Cons: Food really bad on both segments.

Pros: Crew, exit row seat

Cons: Bathroom

Pros: the drinks

Cons: seat reservation. having to pay for luggage....

Cons: The plane was very hot

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Pros: General flight journey

Cons: My flight was delayed 2 hours, causing us to miss our connecting flight. We are now stuck in Botoga over night with no luggage. No change of clothes no toiletries. I just wanted to get to Aruba and relax, instead i had a very stressful time with your airline trying to resolve this issue. I would never fly this airline again.

Pros: My wife and I travelled from Punta Cana to Madrid to begin our honeymoon. We chose Wamos Air because their price was ridiculously low. However, we knew that at some point there will be hidden fees of some sort (e.g. seat selection, baggage, food, etc.). Little did we know that there will be be only few things we actually paid. We chose our seats for a reasonable price and, since we travel light, we were able to bring our carry-on and personal bags with us. We didn't expect dinner or breakfast and yet there were given to us! The seats were really comfortable and we liked the friendliness of the crew members.

Cons: People at the counter need to organize in a better way. Too many people for one simple process - check-in. Also boarding turned out to be madness. No structure, no organization, just get on the plane as soon as possible.

Cons: There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination.

Pros: I liked that our flight arrived safely and was only delayed by half an hour. That’s really all.

Cons: - $100 baggage fee. For ONE bag. Other airlines don’t charge nearly that much. Apparently, it’s cheaper if I prepay online. What? - Paid $160 to have seats assigned to us but apparently if I show up early, I can totally skip this fee and just pick two seats next to each other. Had no clue because the website isn’t informative. - In flight, meals and drinks were served to a handful of passengers. Nothing was served to me or most people. There was no explanation why nor was there any offer to sell us food. Why? Is the food an extra option? Even if it was, how difficult is it to offer it to the passengers for an upcharge? I know they like upcharging. And it doesn’t explain why the drink cart just strolled by without even asking if I wanted anything. Drinks are extra too? - No personal fan on the ceiling. Come on. Only tiny, old aircrafts dont have fans. - Norwegian advertises free in flight WiFi! But this is very deceptive. You have to download a (terrible) app that doesn’t even so much as give you your flight information. The ONLY thing it does is stream movies. That’s it. It’s essentially their cheap response to having planes without personal LCD screens except it only has one feature. Overall, much more expensive and crappier than what you pay for. If another flight costs $100 more, just take it. This airline doesn’t have its act together.

Pros: United was great.

Cons: DCA is a total disaster. Avoid the airport at all costs. The metro is shut down and everyone is competing for very expensive cabs and ride share. Terrible. Worth it to go to Dulles.

Pros: Movie selection was excellent. Bombardier jet was a notch above what I expected.

Cons: We were over an hour delayed on the first flight. The seats were super uncomfortable for the overnight flight. They left open seats in the upgrade section on the second flight - why would you ever do that?!?

Cons: Flight was canceled and I was left stranded.

Pros: Crew

Cons: Missed my connecting flight. Had to pay my suitcase extra (60 dollars).

Pros: Great crew

Cons: Uncomfortable seating

Pros: The movies

Cons: Flights being on time. Friendlier staff. They would t have misplaced my luggage.

Pros: Arriving early Decent food

Cons: Taking off late

Pros: Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate.

Pros: We didn’t crash.

Cons: We continue not to crash.

Cons: wonderful cabin crew, easy check in, lovely staff working at the gate and the air canada check in desk. 10/10 experience

Pros: I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!

Pros: No problems on the flight. Attendants were nice.

Cons: It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting.

Cons: It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly

Pros: Food was OK Pilot was great and took time to explain everything. Helpful and necessary.

Cons: Two hour delay

Pros: very comfortable but because it was not a full flight

Cons: Missing one suitcase and it will be delivered a day late supposedly

Cons: Check in had an incredibly long line, was booty possible to check in online. Took me over 2 hours to make a connecting flight due to the check in, fortunately I had a long layover but it would have been incredibly stressful if my time was more limited.

Cons: It was delayed and delayed and delayed then canceled and they didn't have a new flight for 2 days. They canceled it too late so all other flights left so i had to purchase a new 1200$ ticket on a new airline the next day

Cons: Overhead bag to go cargo at cost of 100 fee. Bag then missed plane and was without clothes on landing. Norwegian rep at bag claim indicated I would be fully refunded for necessary clothes purchase and baggage fee, as next flight with bag would not arrive for 24 hours. They now refuse to reimburse

Pros: Reasonable price for premium class seats.

Cons: Nothing

Pros: Flew virgin after long time and kind of disappointment with comfortable seats. seats space is tight and legs space as well with some box under the seat.

Cons: seat comfortable and let space

Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.

Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Cons: Connection at Schiphol often tricky;

Pros: Everything met my expectations

Cons: Refreshments

Cons: Flight was delayed due to crew not being available.

Pros: Just fine, beverage service was friendly.

Cons: The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you.

Pros: Great plane and staff

Cons: Delayed

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Pros: Crew were great

Cons: Refreshments