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Nice The pool wasn't open
Very welcoming and friendly. Great experience with food, pool, and the casino. Rooms were nice and very comfortable.
Great, romantic rooms No microwave ☹️
Modern rooms, easy access to casino, spa, and restaurants!
Very clean, friendly and lots of things to do at your finger tips inside of the hotel. Didn't like the resort fee attached per day that jumped up bthe price another $50.00 if you stay for four or five days
Bedding The way you are treated when you have a problem
Pool was nice and the amenities were nice. Pillows were like sleeping on furniture cushions
The hotel was nice ,rooms were beautiful. If you dont want to have to lug luggage quite a ways i would suggest you valet.You have to get on two separate elevators on opposite sides of the hotel/casino to get anywhwere.the casino is broke up.You have to wait quite a while on the elevators.the pool closes at 7pm.and out of the 3 nights we were there our TV was out 2 of the nights.we were lied to about all tvs being out and we kept getting the run around about how they couldn't fix the problem.but they were able to fix the problem on the third day after I went to the front desk a voiced my issues and called them out on the lies.so they brought up a new TV and the problem was fixed after 2nights/days of complaining over the phone to the front desk then having to go to the front desk.and to make matters worse they thought refunding a whole $30(resort fee) was compensation enough.the managers acted like they could careless about the TV but when you have a 12YR old TV is nice.oh and I had to leave a note for the house keeping on the 3rd day because the 2nd day they didn't leave enough towels or rags for 3 people and we left the dirty ones as instructed so we could get clean ones.they also didn't replace the sugar or creamer for coffee.we won't ever stay at the casino again.
This was my second time staying at the IP and each time I enjoyed myself. The room of my list visit was cozy with a good view. For the first time I utilized the resorts spa and I must say I was impressed and really enjoyed myself, I will certainly be back!
Comfortable room No Comedy Central on the TV
The front desk guy wasn't helpful and I will never recommend this hotel to anyone or stay there either.
It was a great deal for the money however we only stayed 2 nights instead of the 4 we would have liked to stay do to the weekend price increase! Still a beautiful, clean hotel with very friendly employees! Oh and the food in the casino was awesome!
The staff was very helpful and friendly. I would return. Siri wasn't much help getting me from the highway it keep wanting to give me hotel in New Orleans
The room was average. It is not a 3 star. The food was nasty. Twenty dollars for a buffet and everything was not good. I will stay at IP from now on.
It was clean, pleasant, friendly, and a great atmosphere. Our bedding was damp from the cleaning crew just finishing our room, but other than that NOTHING!!!
Great price. Even though my room was non-smoking, I could smell smoke in my room, in the hall, Etc.
The shower curtain was nasty!
I had a fantastic end room that was roomy and had great views. The bed was very comfortable and the staff was extremely friendly. I will definitely stay here again.
Staff was good and friendly . Phone did not work in room . To loud for children at night. To many hidden fees . No access to the Stake and Shake for children . Room had a funny smell.
very nice staff resort fee, can not justify to gamble in their casino
Ordered breakfast never got it had to call and they say we didn't see there it is.
Everything was wonderful. The only negative thing I have to say about our stay is the hotel room smelled of stale cigarettes. NOTE: I chose and was given a "NON-SMOKING" room.
loved everything about it ,felt like we were at a very special place !! We would love to go back and would recommend it to all .
Nice amenities, clean lobby Average pool, hotel and lobby main areas really nice but our room was missing the wand to open and close one curtain then we realized it was broken on the floor below laying in a pile of potato chips from the prrvious guest. Television is small for the size room we reserved and the 2nd night of our 2 night stay the bathroom and hall lights would not turn on. I assumed it was a GFCI but could only locate 1 and it was working correctly. The hair dryer and make up mirror still worked but not the lights. Do not plan to stay at this property in the future with children.
Rooms were luxurious and clean. Staff was friendly and helpful. Food in the restaurant off the main lobby was good. I would definitely stay here again.
The atmosphere is always inviting No inroom coffee
Overall quality is going down
I love that the hotel had everything!!!! Lots of resturants to choose from. The pool is absolutely breath taking! It is not cheap. But so worth it!
The staff was exceptionally friendly and helpful! No complaints!
Very nice atmosphere. Felt welcomed. The resort overall was all a good experience. Would definitely comeback again. Should have longer hours for the swimming pool. Didn't like that on a not so busy day, customers have to pay for the chairs by the pool. Especially since we had kids
The food The room had a bad smell and the carpet was wet
Hotel was as good as any one in Vesga. Great theme and decor and excellent staff. We got in late too late for the buffet but they had a heat 24hr restaurant in the lobby, right next to the Casino. It was the best 10 hours I ever stayed in a hotel!
As always, Beau Rivage is beautiful and comfortable. The staff is friendly at all levels and the service is always top notch. There is no bad view from the rooms whether on the Guld side or the Biloxi side. I wish I could stay there more often and will as much as I can get back down there. I made reservations about 6-7 weeks in advance and got the room I wanted for $150 on a Friday night. Great value! Just wish there were coffee makers and refrigerators in the rooms. That would make it a perfect hotel.
The staff was friendly and helpful For the cost I expected a much higher quality room. The toilet rocked on and had loose leaky bolts, and the outlets were loose in the walls. Definitely not what I'd call $249 a night quality.
Nice rooms ! It was raining so it was nice to have more then one choice of places to eat in the hotel
The staff was very friendly. Nice location. Beautiful views Can't find any complaints
The staff was awesome and the rooms were gorgeous. Sometimes the valet could be a little rude.
Got upgraded to Suite level! Smells like smoke everywhere
Room service was prompt , friendly , hot, generous & delicious. Had a beautiful corner suite w view of the marina.casino & pool staff were friendly and polite. Will definitely return.
We were very pleased with our stay overall. The room was perfect & the buffet was amazing!
Great hotel. The shower rocked. It was a walk in with 3 shower heads. Definitely showered more times than I needed to. I booked it through orbitz. They jacked up my res. I called them 3 times before before my stay and it was still jacked up. As for my experience at the hotel. I have no complaints they helped me and we got everything smoothed over.
Easy to check in, friendly staff. Beautiful room, great balcony and comfortable bed.
When we arrived at the hotel, I thought I would be walking into an outdated hotel from the 70's. Once inside I was pleasantly surprised! The tooms are spacious, very clean and modern. The rooms contain all the conveniences of home, including pots and pans, silverwear, plates and glasses. You can cook to your hearts content if you choose to do so. The bed king bed was comfortable allowing for a good night's sleep. I definitely would return and stay again!
The room was roomy and clean. All the staff was friendly and helpful
It serves hot and a variery of breakfast food. You make your own waffles. It was nice and quiet. Check out was before 11:00 am and check in after 3:00 pm. Late entry early dismissal .
The rooms were very nice and the hotel lobby was beautiful For the price of the room the shower was rather small. It got the job done but it could have and should have been bigger
The friendly and helpful employees. The cookies were really nice too. The restaurant was fabulous with great cooks. The employees were so accomodating with my special needs grandson. Great waitresses. The bathroom didn't have much counter space as in other places I've stayed and the continental breakfast was not free as in other places I've stayed.
The room were very nice and the Staff were very helpful.
Good location. Very nice and clean room Slow, rude staff
Very nice. Clean. Enjoyed our stay
The staff were very nice and the room were very nice and comfortable.
Room cleanliness. Difference of rooms between what the description was when booked.
There was an air conditioning problem in the first room hey it happens , they did everything tobacco mandate the situation !
Location is what this hotel has going for it, that and a pool for the kids. The beds were quite comfortable, nice windows facing bay. The free coffee at check in was nice as well, but it's not there in the morning (?). I was charged an extra $8 fee two days after checkout that I am disputing, and no one knows why. Such a time waste! Lots of locals swimming at the pool. Seemed like I was always in the way of the cleaning people in elevators. TV went out during rain.
Cookies Lack of free continental breakfast
The location was great, walking distance to the beach, hard rock, beau rivage, and fat Tuesday's. Traffic getting to the beach was difficult, because the hotel is beside the interstate and cross walk is a little further down.
The staff was very curious and professional. Our room was very humid, smelled of mold, and the A/C, while set at 68, never cooled the room. The beds made my back feel worse than the 10 ride from Orlando. I seriously contemplated sleeping in the car. Worst La Quinta stay Ivery ever experienced.
Crabs that's all Room was old and musty poolside rooms were insect infested-just because I went through Kayak I felt I was given the worse rooms. My sister's TV did not work and three maintainece men could not figure it out. I have stayed at Treasure Bay at least 12 times and this was the worse stay ever!!!!!! The best part was the Buffet-very disappointed in hotel. The soap dispenser in the shower fell and cut my toe! My sister's didn't even have soap!!!!!!! Shame on you Treasure Bay!
Bed was comfortable. At check-in, I was told the room had "limited Gulf View". Upon arrival to room we noticed that there was ABSOLUTELY NO view ! Outside our window (which didn't open) was a roof and a 10-12 foot wall!! We could see only a small amount of SKY if we looked straight up! Very poor!. Housekeeping awakened us at 8:40am even though we had a "Do Not Disturb" sign, AND we were checking out anyway that same day. Bathroom had been renovated, but we were not told there was no bathtub--only a shower. On the morning of Check-Out--there was only one (1) desk clerk, and the line of people waiting to check out was very long--poor management of front desk personnel!
The room was great the casino very friendly machines and personell food was reasonable and good. Smoke was very thick in several places due to my wifes allgerys we couldn't stay long in the casino.
We went for my mother's 50th birthday and had a blast. The staff were amazing and the service was great. We had about 4 generations attend the celebration, some who gambled and some who did not, and everyone had a ball. The kids were about to walk across the street to visit the beach, the gamblers were able to hit the casino, and others just enjoyed the nice accommodations. The rooms were spacious and clean and food was good!
Tower room and casino Older rooms by pool are dumps. Stepped in gooey sticky spot on floor. Those rooms should be 40$ no more.
Nice room with great features. Front desk employees were great! TV in the bathroom was in a bad location. Housekeeping workers were rude and inconsiderate. Entire lobby smells like smoke.
coffee pot in room, blow dryer and etc in room...... the A/C did not cool off room, and when asked why I couldn't call next door, it was because my deposit was in CASH because I did not read the FINE PRINT that said I needed $100 credit card.......I was told that the room normally runs $139 and since I already received a discount from KAYAK, that I was not entilted to any SENIOR Citizen discounts.....And because I was handicapped SORRY, but no accomodations for that to my room.
how to room with a pool side view and the tub had hair the car but had not been vacuumed and the Fourier Kyle still needed to be cleaned. Called for an upgrade and was given another room at no cost but lost the view.
Everything was great
Very clean and very nice rooms Not one thing
It was one of the more pleasant hotel stays we've had in quite a while. The place was very clean, professional and friendly. The rooms were equally nice. It's located right off of the interstate and less than ten minutes away from the many casinos. The price is practically unheard of these days. You won't find a better value unless you stay at a friend's house for free. The walls were paper thin and our neighbors had small children that were up until midnight or better. The mother threatened violence to the kids and we were hopeful that the threat would shut them up.
The lady who checked us in was extremely friendly
This hotel was filthy, the beds were old and stained, the furniture was stained, and the bathrooms weren't cleaned. The staff was unprofessional and rude. We left early bc we could not handle another not in this horrible hotel.
Friendly helpful staff Our room needed repair Bathroom ceilings were moldy and texture falling down rm 305
Staff was extremely friendly and easy to talk to. Our fridge was broke and within 10 minutes of reporting the problem we were brought a new one. Tub doesn't drain well
Maintenance came over quick when we called. Across the street from the beach. A good deal when you just need an overnight stop.
The location .
i got in town alittle early and they let me check in early i really appriciated that i felt the continental breakfast could use some tweeking the waffle mixture was too thick making the waffle to have a wierd taste and maybe recommend some eggs w/ sausage bacon or ham. seem to be a common thing now with continental breakfast looks as if maybe the place has just been purchased by someone and is working on some things as far as apperance overall i woyld stay there again
The location was excellent My room was a little dusty and the carpet was not vacuumed properly.
The staff was very friendly. The hotel was very disgusting. It was not clean there was mold. The electrical outlets didn't work and the bath tub was broken. We switched rooms after the first night but the second room was no better. Definitely wasted our money.
the rooms and pool where dirty. Staff had an attitude and most of all not worth the money u pay for it. I'd recommend any hotel in Biloxi over this one. I will never stay there again
I loved how close it was to everything. My family and I walked most of the time because we had restaurants, beach, family fun center, and more right there. The location was the best part! It really needs to be updated. For the price, there were a lot of things that we did not appreciate. Our room was clean, but had a lot of holes in the walls, mold on the ceiling in the bathroom, stains on carpet, bathroom had holes on wall and old fixture
This guest did not leave comments about this hotel.
LOCATION LOCATION LOCATION THIS HOTEL IS IN A GREAT SPOT ON BILOXI BEACH RIGHT A CROSS THE ROAD IS THE BEACH AND SOME OF THE BEST RESTAURANTS IN THE AREA THE STAFF WAS HELPFUL WITH US SOME NEED TO BE A LITTLE MORE FREINDLY BUT OVERALL THEY ARE GOOD NEED TO HAVE A FRIG IN THE ROOMS
The location was great! Very close to beach and casinos. The clientele. There were a ton of people in the pool and the pool was very small. Which made the pool HOT and nasty. There were very loud people staying there.
The cleanliness The pool
This guest did not leave comments about this hotel.
Location to the beach. Room smelled and felt damp. Not all lamps worked. AC constantly ran or had to be turned off. Cracked windows encrusted with rust. Breakfast counter electrics kept tripping. Fridge was broken and all our Labor Day BBQ food was spoiled. Unconcerned staff.
This guest did not leave comments about this hotel.
Location was perfect. Very quiet section of town. It is desperately in need of some attention. It seems the staff is doing the best they can but in general it seems like it's not a very well-managed facility. Not what I'm sure the Wyndham Hotel chain expects.
The location and the large room was a plus. The pool and parking lot were both too small.
Close to the beach and lots of places to dine It smelled really bad the carpet was dirty also the tub was dirty
The hotel was clean and nice. We liked that it was across the street from the beach. The guests in the room next to us were really loud. You could hear them laughing and playing music. We called the front desk and they took care of it. We didn't hear them after that.
Nice comfortable rooms, big breakfast, friendly staff, lots of towels, and the rooms smelled really fresh! When exiting the clarion the road has a trough that's like driving over a curb. I found alternate ways to exit to the road. Rough roads in Mississippi.
Breakfast was Great. There were USB plug ins located in the beds and lamps. Convenient. Laundry on site. Good staff. Clean new rooms. Some construction still going on. Didn't bother us much.
Staff were excellent Decor wa back from 60's. Horrible
Enjoyed large towels in bathroom. Excellent breakfast. Tad noisey with renovations but did not disturb sleep. Would return again.
Theyre trying to make a silk purse out of a sows ear.
Very friendly staff! The beds were really comfortable. Even though check out was at 12pm, they allowed us to stay and check out at 2pm The inside pool was a little too small but that is the only complaint I have and that's really not a big deal
Very nice hotel. Clean, convenient, with friendly staff. It was nice to have food and a bar in the hotel. Our shower drain was clogged up. They gave us another room for showering, but moving your clothes and toiletries back and forth was a little inconvenient. Also, full WiFi access is not included. We were under the impression that it was.
The Hotel was clean, interior was nicely decorated. Had a coffee shop and comfortable sitting area. Staff was very friendly and helpful with direction and suggestions to local destinations. Nothing we were was very happy with our stay .
We went to Mississippi for a funeral for a very close family member. We drove from Miami, 12 hour trip, and when we got there Logan and Takara were very welcoming. It was popcorn time so my kids (who love popcorn) were able to have a treat. The rooms are spacious. We had the king with the pullout. The next morning we met Megan from housekeeping. Great personality!! We usually do not get housekeeping to visit the room, but she switched towels and got some clean pillowcases. Breakfast was good. Plenty of choices. One of the women who work the breakfast area made my daughter chocolate milk, because she was asking for some. Dinner time that night we spoke with Logan and found out that Fox's pizza was good and delivered. (Great place btw). There are a myriad of choices surrounding the hotel (Smoothie King, Five Guys, Olive Garden, Red Lobster, Chili's, Ruby Tuesday, Subway, and many more) Overall visit was great. This was truly our bright spot in a very sad trip. The shower in our room was small (usually a little bigger, but could just have been THAT room). The pillows for the pullout had hair on them (Megan apologized profusely and switched them immediately)
I liked the color scheme. Staff was also polite. They've GOT to have better access to it if they want repeat customers. The bed was entirely too hard. I would say firm, but it was just that uncomfortable. Access to the hotel is a disaster.