Hotel City Grand Ella
Photos of Hotel City Grand Ella
Overview
Latest deals for Hotel City Grand Ella
Amenities at Hotel City Grand Ella
- Spa and wellness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Minibar
- Packed lunches
- Shared kitchen
- Special diet menus (on request)
- Snack bar
- Restaurant
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Dining table
Services and conveniences
- ATM on-site
- Car rental
- Entertainment staff
- Currency exchange on-site
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Body soap
- Towels/sheets (extra fee)
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
- Lowered sink
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bidet
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Outdoor dining area
- Outdoor furniture
- Garden
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
General
- Family rooms
- Seating area
- Garden view
- Tile/marble floor
- City view
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Drying rack for clothing
Things to do
- Gift shop
- Bicycle rental
- Cooking classes
- Beauty salon
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Bedroom
- Clothes rack
Health and safety
- Daily housekeeping
Spa
- Spa and wellness center
Reviews of Hotel City Grand Ella
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at Hotel City Grand Ella?
The rooms are clean and well-maintained, offering a comfortable stay with attentive and helpful staff.
What are the common concerns about the hotel's cleanliness?
Some guests mentioned very dirty sheets and pillows, as well as a musty-smelling room with mold in the bathroom. However, the hotel management was accommodating and addressed these concerns promptly.
What are the hotel's unique offerings for guests?
The hotel offers a spa, a fantastic view of the sunrise from the balcony, and a central location near Ella railway station, making it convenient for exploring the city and enjoying the nightlife.
When is the best time to visit Hotel City Grand Ella?
The high season is in September, offering a great time to experience the hotel's superb meals, friendly staff, and amazing Sri Lankan breakfast. However, it's important to be mindful of the street noise and internet connectivity issues.
What practical information should guests know about the hotel's location?
The hotel is located in the heart of the town, providing easy access to shops, cafes, and restaurants. However, some street noise may be expected, especially in rooms facing the street.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Garden-Facing Room
Guests recommend choosing a room facing the garden to avoid street noise, especially if you're sensitive to sound.
Check Hot Water Availability
Some guests experienced issues with hot water, so it's advisable to confirm this with the hotel before booking, especially if hot showers are essential for your stay.
Consider Cash Payment
While the hotel offers various amenities, it's advisable to confirm payment methods in advance, as some guests mentioned that they could only pay in cash.
Request Room Change if Necessary
If you encounter issues with your room, such as cleanliness or maintenance problems, don't hesitate to request a room change as the staff are accommodating in this regard.
Explore Nearby Attractions
The hotel's proximity to the Nine Arch Bridge makes it convenient for guests interested in visiting this popular attraction, which is just 0.8 miles away.
Be Mindful of Noise Levels
Due to its central location, the hotel can be noisy, especially in street-facing rooms. Consider bringing earplugs if you're a light sleeper.
Inquire About Internet Access
Some guests reported issues with the hotel's internet, so it's advisable to inquire about the reliability of the internet connection if this is important for your stay.
Consider Room Size
While the hotel offers comfortable and clean rooms, some guests found the rooms to be smaller than expected, so it's worth considering this when booking.
Check for Room Amenities
Confirm the availability of specific amenities like a tea maker and ingredients in the room, especially if these are important for your comfort during the stay.
Engage with Helpful Staff
Guests appreciated the helpful and friendly nature of the staff, so don't hesitate to engage with them for local tips and assistance during your stay.
Location
What's nearby
- Nine Arch Bridge0.8 mi
Policies
Check-in/Check-out | Check in anytime after 1:30 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel City Grand Ella
Low season | September |
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High season | July |
Average price (weeknight) | $38 |
Average price (weekend night) | $32 |
When to book a room at Hotel City Grand Ella
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Value for money | 8.1 |
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Distance to city center | 0.6 mi |