Guest Reviews
Overall Rating
7.1
Good
Based on 27 reviews
Comfort
8.0
Location
7.9
Room
7.2
Cleanliness
7.1
Service
5.6
Skip to main content
Reviews
Photos
Map
Hotel Alta Vista
Review highlights
- 8.0
- 7.9
- 7.1
- 5.6
Good to know
- Great view
- Clean rooms
- Nice building
- Spacious rooms
Amenities
- Internet
- Room service
- Restaurant
- Free parking
- Free Wi-Fi
- Terrace/Patio
- Laundry service
- Tennis
- Coffee shop
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.5
Pros: nothing really
Cons: staff, facilities, cleanness, honesty, and everything basically half empty shampoo cartons, below basic beddings, very poor quality mattress, not worth paying for these guys
review from
-
5.8
Pros: The staff were helpful when arranging transport and helped to find someone to do our laundry.
Cons: The accomodation was fine, however the little things were missing.No soap in the bathroom, no bottled water in the rooms.
review from
-
2.9
Cons: The staff is not helpful at all and Beddings are not clean. The worst part is that rooms have joint bathrooms! Such a weird experience.
review from
-
5.0
Pros: It was clean and the manager listened to our complaints. The view from our room was amazing and the room was large.
Cons: The shower did not give enough water so we had to shower in a different room. The hotel is 'high' on a hill so it is quite an event to go down and up without a transport. There is no elevator...
review from
-
10.0
Pros: Lovely people - very handy - great facilities, good central place to stay - they looked after us well - especially when the first pace we booked was crap and they even came and helped us with our bags...
review from
-
7.5
Pros: The view was really great, because of the location on the hill. Ella is small town, so everything is close enough. Mattraces were big and comfortable. Warm water.
Cons: We had the last two rooms at the day of our arrival, and it was the cheaper category. One of them was at the end of the building and the wall next to exterior was covered with mould. The other room ...
review from
-
5.8
Pros: Location
Cons: Hotel is very old and outdated
review from
-
2.5
Pros: nothing really
Cons: staff, facilities, cleanness, honesty, and everything basically half empty shampoo cartons, below basic beddings, very poor quality mattress, not worth paying for these guys
review from
-
5.8
Pros: The staff were helpful when arranging transport and helped to find someone to do our laundry.
Cons: The accomodation was fine, however the little things were missing.No soap in the bathroom, no bottled water in the rooms.
review from
-
2.9
Cons: The staff is not helpful at all and Beddings are not clean. The worst part is that rooms have joint bathrooms! Such a weird experience.
review from
-
5.0
Pros: It was clean and the manager listened to our complaints. The view from our room was amazing and the room was large.
Cons: The shower did not give enough water so we had to shower in a different room. The hotel is 'high' on a hill so it is quite an event to go down and up without a transport. There is no elevator...
review from
-
5.8
Pros: Location
Cons: Hotel is very old and outdated
review from
