Guest reviews of Le Franschhoek Hotel & Spa
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Terrific location."8.0 "80%
liked the proximity to sightseeing ." -
7.9 "Good breakfast."
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7.0 "Good service."5.1 "51% said the
reception staff was ok ." -
6.4 "Rooms are ok."5.0 "
Beds were acceptable for 50%." -
5.5 "Food is average."5.0 "50% thought the
dining experience was appropriate ." 6.0 "Desserts were ok , said 60%." -
4.6 "Not very clean."4.7 "53% said
rooms were dirty ." 2.8 "72% thoughtit was rather dirty ." 0.6 "94% said thebathroom was dirty ." -
4.3 "Value below average."
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3.2 "Bar is disappointing."
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2.8 "Disappointing internet connection."2.8 "72% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."
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7.8 "Good breakfast."
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7.0 "Good service."
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6.4 "Vibe was decent."
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6.4 "Rooms are ok."
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5.5 "Food is average."5.3 "53% thought the
dining experience was appropriate ." -
4.5 "Not very clean."4.4 "56% said
rooms were dirty ." 0.5 "95% said thebathroom was dirty ." 3.2 "68% thoughtit was rather dirty ." -
4.2 "Value below average."
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3.6 "Bar is not good."
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3.0 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."
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7.9 "Good breakfast."
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7.2 "Good service."8.4 "84% found the
staff to be very friendly ." -
6.2 "Vibe was decent."
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5.9 "Rooms are ok."5.1 "
Beds were acceptable for 51%." -
5.8 "Food is average."
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4.9 "Not very clean."
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4.5 "Value below average."
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2.8 "Disappointing internet connection."
Overall Rating
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7.4 "Good service."8.3 "83% found the
staff to be very friendly ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
From the welcome we felt spoilt,the setting is amazing,the staff are very knowledgable and passionate about the hotel.The fine dining was very good and the wine selection great.The rooms are beautifully appointed and very relaxing,the gardens are out of this world.We will definitely be going back but for a weekend.
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4.7review from
The lounge bar area. Dissappointing room, blind not closing properly as result sun getting in as early as six, could not relax. The squeeking sound of the bed everytime you turn-reported no attenton was given untill i reported it again before we sleep on the night of the 24th. The water could not wash in the morning of the 24th. Dissappointed !!
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5.0review from
The quiteness and nature, setting of the hotel That there was no warm water to bath or shower
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8.0review from
I loved the friendly service and the room was divine! Loved the under floor heating:) The only downside was that the resturants didn't cater for the Muslim/halaal guests!
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5.0review from
Underfloor heating in both bedroom and bathroom. Complimentary newspapers in reception areas. Friendly staff. The design of the room was poor - the room had only one light circuit so that one could not have light in the seating are with darkness in the sleeping area.It was not possible to watch TV from the bed.
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8.0review from
Everything! Excellent service; friendly and very helpful staff. Staff knew before we even knew, what might be necessary! GREAT holel at a beautiful location. Wifi leaves much to be desired: intermittent..., but especially the complicated in-log procedures and also the relative expense. At such a top-hotel WiFi should be without charge.
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8.0review from
Everything was the way a 5 ***** should be
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7.6review from
Comfort and surroundings, perfect. The staff were exemplary.
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7.2review from
Great place & perfect service
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7.6review from
The service of the hotel staff and the facilities were par excellence.
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8.0review from
From the welcome we felt spoilt,the setting is amazing,the staff are very knowledgable and passionate about the hotel.The fine dining was very good and the wine selection great.The rooms are beautifully appointed and very relaxing,the gardens are out of this world.We will definitely be going back but for a weekend.
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8.0review from
I loved the friendly service and the room was divine! Loved the under floor heating:) The only downside was that the resturants didn't cater for the Muslim/halaal guests!
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8.0review from
Everything! Excellent service; friendly and very helpful staff. Staff knew before we even knew, what might be necessary! GREAT holel at a beautiful location. Wifi leaves much to be desired: intermittent..., but especially the complicated in-log procedures and also the relative expense. At such a top-hotel WiFi should be without charge.
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8.0review from
Everything was the way a 5 ***** should be
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4.7review from
The lounge bar area. Dissappointing room, blind not closing properly as result sun getting in as early as six, could not relax. The squeeking sound of the bed everytime you turn-reported no attenton was given untill i reported it again before we sleep on the night of the 24th. The water could not wash in the morning of the 24th. Dissappointed !!
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5.0review from
The quiteness and nature, setting of the hotel That there was no warm water to bath or shower
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5.0review from
Underfloor heating in both bedroom and bathroom. Complimentary newspapers in reception areas. Friendly staff. The design of the room was poor - the room had only one light circuit so that one could not have light in the seating are with darkness in the sleeping area.It was not possible to watch TV from the bed.
