Oranjestad Hotels

1-bedroom unit and amenities were more than adequate and clean. Infinity pool needs some maintenance. Tiles along side are falling off. Contaminated water at the end of our stay make a lot of people sick and staff was not forthright in dealing with it. As of this writing, they're still handing out bottled water. Not sure they handled this emergency well at all! Too bad.....

We knew the grounds and surrounding areas. Pool was nice, but dirty every day from the wind blown trees. Our room was on the ground level, lots of bugs. We asked to switch rooms. Told there were none so they gave us bug spray. Our front door stopped working, twice. Front desk didn't offer anything for our troubles. On the last day we were going to sitwch to a different room and was told to be there at 12:45pm, room wasn't ready, very frustrating.

Nothing! No Wifi! To Loud! Cheap! Wants a $300 cash deposit!

Staff is friendly. Can walk to grocery store Has not been updated in years. You have to walk across busy street to the besch

Some of the staff were delightful and friendly, but the manager didn't offer any apologizes for the stained sheets. I asked for a late check in....why is that 70 bucks when my room was 120? I'm confused....so my late check out fee was waived...I check out two hours later...and no other corrections were made to make me feel better about this horrible experience. I have so much to say...not sure where to start. Oh wait - Don't Do It. This place is horrible and I'm pretty sure the worst place I have ever stayed and I've traveled to 40+ countries. The resort boasts about a renovation but this place is barely holding on. It's dated and the sheets were stained..I was transferred to another room...those sheets were stained. On top of it all, the place advertises free wifi but that's not in your room. Trust me, don't do it.

beach is direct out of the hotel Personel, service, very slow, old hotel, looks bad, if the price is lower i would recommend it, because it's next to the beach

The location is excelent. The beach is very beautiful. The swimming pools are very good. The rooms are good. There are things to do and eat at night near the Hotel. The Holiday Inn charged me 8% more than expect. According to the booking.com, the Service charge was included and the 19.08 % Tax was not included. But the Holiday Inn charged in this way: Accomodation 139,30 + Room Service Charge 17,40 + Goverment Room Tax 12,01 + Ahata Fee 3,44 + Energy Charge 5,95 + Samba 1,00. !!! 8% more than expected. !!! Should be 663,51, They charged 715,40.

Good location, spacious rooms, good bathroom and hotel areas, nice casino, nice lobby, the fruit and the croissants was good. Beds and pillows sucks, food sucks, juices from concentrate, A/A and DVD player doesn't work and they never sent anybody, rooms door are like paper. No KIDS area in the pool!!!!!!. Aaaaand free WiFi just works at the lobby area and sucks, if you want WiFi in other areas you have to pay a lot per day and if you pay the service still poor. Guys 2015 you need better WiFi or people will not stay at the hotel!!!!!!

I stayed at the occidental for my honeymoon. I was married at a different hotel (Manchebo) right before this stay and then moved over to the occidental for the honeymoon. The pool was wonderful. The water was warm, swim up bar had very friendly staff and the drinks never ended. The beach is very close to the hotel and if you didn't plan on leaving the hotel, it was a perfect distance. There was also a bad on the beach within feet from the water which was very useful. They let you rent these rafts to float on ( which very very relaxing) however they needed to be returned by 4pm or they charged you 76 dollars??? I didn't like the hotel as an overall. The beach front view was a partial view (they all are) unless you paid for a suite. That was a huge bummer for me. I paid the extra money to see the beach but had to look OVER the palm trees to see some ocean. The food was HORRIBLE. So bad that on my last night I left the hotel to pay for dinner because I was so sick and tired of th horrible food. For an all inclusive, this is a huge let down. There are much better hotels on ththe island with much better food than the occidental. Wifi: their "free wifi" is only in the lobby and you only get one hour. I had 30 people staying at various hotels and I desperately needed to communicate with all of them to arrange tours etc so I ended up paying an extra 70 dollars to have wifi in my room for the week. Then, it was spotty at best. I had to restart my phone over and over again just to get it to work. (I have an iPhone 6plus, not an old phone by any means) When we checked in, they gave me and my husband honeymoon t shirts, but then gave us a room with two twin beds. This is after they went to check on the room! This is my honeymoon, and you knew it was, but you put is in different beds??? So we had to switch rooms To an even worse view. It was frustrating. The Riu next door was so much better last year. Better food and better views. Same money. I would stay there over occidental any day.

The beddings where not clean and the rooms are small.