Nakshatra Emerald Inn

Near to temple

The front office guy was rude, does not have any commen sense, we booked two rooms. First room Tap was not working, no hot water, flush not working,room was not clean and bad smell was coming from the bathroom. It was mentioned 4 star. But is a clear cheating,max a 2 star. Second room same issues and ac was not working. Asked the front office guy for a change in room and the answer was you can leave the hotel if you don’t like. He looks drunk and not in his sense. Will not recommend to family .

I felt like booking.com has cheated me by selling a barely 2 or 3 star rated property as a 4 star hotel with swimming pool. There was no restaurent at the property, Fridge was not working, They did not accept card payment, Pool was closed(but it was not mentioned in the property facility description at the time of booking )

The condition of the hotel is not really hygiene. Kitchen still under renovation. Breakfast was bought from outside and served at hotel room by staff. Ala carte and limited breakfast. The food was lousy. In the morning, hot shower is not functioning at all. Report been made to the staff and nil joy. Staff unable to speak English properly. Language barrier. Overall experience in the hotel is unsatisfactory not as mentioned in the booking.com. please check. I will be sending reports to booking.com on the breakfast issue.

Nothing

No one shows responsibility to inform me even after I made booking I called up myself to confirm my arrival time . At least the management should inform about their maintenance plan , so I can choose different option. No ethics only targeting to get money. But this will reflect to there future business, either me or any one from my known team will not choose this hotel in future