Overview

Novum Hotel Holstenwall Hamburg

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

$56+

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Overall guest ratings

7.4/10 Good
Based on 3,039 reviews
See all reviews

Review highlights

  • 8.9
  • 8.2
  • 4.5
  • 4.1

Good to know

  • Great reception
  • Close to public transport

Nearby

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    About

    With a stay at Novum Hotel Holstenwall Hamburg Neustadt in Hamburg (Neustadt), you'll be minutes from Hamburg Museum and St. Michaelis Church. This hotel is within close proximity of Johannes Brahms Museum and Peterstrasse.

    Rooms

    Make yourself at home in one of the 67 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.

    Rec, Spa, Premium Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in the lobby, and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Storage available
    • Cable or satellite TV
    • Internet
    • Laundry facilities
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 3,039 reviews
    • 8.9 "Location is great."
    • 8.2 "Good value."
    • 8.1 "Breakfast is good."
    • 8.0 "Great service."
    • 6.6 "Internet is average."
    • 4.5 "Rooms are not good."
    • 4.1 "Not very comfortable."
    • 3.4 "Bad amenities."
    • 0.0 "Bar is disappointing."
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    Overall Rating

    7.4 Good
    Based on 1,914 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.5 "Internet is average."
    • 4.3 "Rooms are not good."
      2.8 "72% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      3.4 "66% said the bathroom was dirty."
      2.1 "79% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
      0.9 "91% thought the tv was sub-standard."
      0.5 "Air conditioning was criticized by 95%."
    • 4.1 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."
    • 0.0 "Bar is disappointing."
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    Overall Rating

    7.5 Good
    Based on 577 reviews
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      7.2 "Easily accessible by car, said 72%."
      8.0 "80% thought parking was inexpensive."
    • 8.4 "Good value."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.8 "Internet is average."
    • 5.1 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.3 "Only 53% thought the furniture was functional."
    • 4.4 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.7 "63% criticized the small bathroom."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall Rating

    6.8 Good
    Based on 121 reviews
    • 9.1 "Terrific location."
    • 8.2 "Good value."
    • 7.7 "Good breakfast."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      2.8 "72% said rooms were small."
      3.7 "63% complained about the bathroom."
    • 3.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.5 "55% thought it was too noisy."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 425 reviews
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 7.8 "Good breakfast."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 4.2 "Rooms are not good."
      3.2 "68% said rooms were small."
      3.8 "62% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      4.2 "58% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      1.9 "81% thought they were poorly maintained."
    • 4.0 "Not very comfortable."
      4.7 "53% thought it was too noisy."
      3.2 "68% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.2 "58% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
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    Hotel type
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Close to public transport"
    data provided by TrustYou

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