Overview

Novum Hotel Holstenwall Hamburg

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

$90+

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Rates

Overall guest ratings

7.3/10 Good
Based on 3,087 reviews
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Review highlights

  • 8.9
  • 8.1
  • 4.5
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Novum Hotel Holstenwall Hamburg Neustadt in Hamburg, you'll be minutes from Hamburg Museum and St. Michaelis Church. This hotel is within close proximity of Johannes Brahms Museum and Peterstrasse.

    Rooms

    Make yourself at home in one of the 67 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Storage available
    • Cable or satellite TV
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 3,087 reviews
    • 8.9 "Location is great."
    • 8.1 "Great service."
    • 8.0 "Breakfast is good."
    • 5.6 "Internet is average."
    • 4.5 "Rooms are not good."
    • 4.2 "Vibe wasn't good."
    • 3.9 "Not very comfortable."
    • 3.1 "Terrible amenities."
    • 0.0 "Bar is disappointing."
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    Overall Rating

    7.3 Good
    Based on 1,913 reviews
    • 9.1 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% liked the proximity to shopping."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 5.4 "Internet is average."
    • 4.4 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.7 "63% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      3.8 "62% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 0.0 "Bar is disappointing."
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    Overall Rating

    7.5 Good
    Based on 586 reviews
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.3 "Easily accessible by car, said 73%."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 5.1 "Internet is average."
    • 4.3 "Rooms are not good."
      2.6 "74% said rooms were small."
      4.0 "60% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.0 "60% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
    • 3.9 "Vibe wasn't good."
      4.2 "58% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      2.6 "74% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
    • 3.0 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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    Overall Rating

    7.0 Good
    Based on 123 reviews
    • 9.1 "Terrific location."
    • 8.1 "Good value."
    • 7.7 "Good breakfast."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 4.2 "Rooms are not good."
      2.8 "72% said rooms were small."
      3.6 "64% complained about the bathroom."
    • 4.0 "Vibe wasn't good."
    • 3.9 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 3.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 463 reviews
    • 8.9 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 5.8 "Internet is average."
    • 4.5 "Rooms are not good."
      2.5 "75% said rooms were small."
      4.4 "56% complained about the bathroom."
      4.1 "59% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 3.8 "Vibe wasn't good."
    • 2.9 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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