Overview

Novum Hotel Holstenwall Hamburg

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

$81+

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Rates

Overall guest ratings

7.3/10 Good
Based on 3,102 reviews
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Review highlights

  • 8.9
  • 8.1
  • 4.6
  • 4.0

Good to know

  • Great reception

Nearby

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    About

    With a stay at Novum Hotel Holstenwall Hamburg Neustadt in Hamburg (Neustadt), you'll be minutes from Hamburg Museum and St. Michaelis Church. This hotel is within close proximity of Johannes Brahms Museum and Peterstrasse.

    Rooms

    Make yourself at home in one of the 67 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Storage available
    • Cable or satellite TV
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 3,102 reviews
    • 8.9 "Location is great."
    • 8.1 "Great service."
    • 8.0 "Breakfast is good."
    • 6.1 "Internet is average."
    • 4.6 "Rooms are not good."
    • 4.0 "Not very comfortable."
    • 4.0 "Vibe wasn't good."
    • 2.9 "Terrible amenities."
    • 0.0 "Bar is disappointing."
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    Overall Rating

    7.3 Good
    Based on 1,892 reviews
    • 9.0 "Terrific location."
      7.3 "Easily accessible by car, said 73%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.1 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      2.8 "72% said rooms were small."
      4.0 "60% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      4.3 "57% criticized the small bathroom."
      3.8 "62% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
    • 4.3 "Vibe wasn't good."
      4.6 "54% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
      2.9 "71% criticized the plain hotel."
    • 3.9 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.9 "51% thought it was too noisy."
      4.7 "53% didn't like the uncomfortable beds."
      4.3 "57% criticized the small bathroom."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    • 0.0 "Bar is disappointing."
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    Overall Rating

    7.5 Good
    Based on 589 reviews
    • 8.5 "Breakfast is good."
    • 8.5 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 5.9 "Internet is average."
    • 4.7 "Rooms are not good."
      3.2 "68% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.0 "60% complained about the bathroom."
      1.6 "84% had problems with the shower."
      3.5 "65% said the bathroom was dirty."
      4.5 "55% criticized the small bathroom."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.5 "55% criticized the small bathroom."
    • 3.8 "Vibe wasn't good."
      4.4 "56% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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    Overall Rating

    7.0 Good
    Based on 155 reviews
    • 9.0 "Terrific location."
    • 8.1 "Good value."
    • 7.7 "Good breakfast."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.1 "Internet is average."
    • 4.2 "Rooms are not good."
      3.1 "69% said rooms were small."
      3.6 "64% complained about the bathroom."
    • 4.1 "Not very comfortable."
      3.1 "69% said rooms were small."
    • 3.8 "Vibe wasn't good."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
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    Overall Rating

    7.2 Good
    Based on 465 reviews
    • 8.8 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 5.9 "Internet is average."
    • 4.2 "Rooms are not good."
      2.8 "72% said rooms were small."
      4.4 "56% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      3.7 "63% said the bathroom was dirty."
      4.7 "53% found problems with the furniture."
      4.3 "57% criticized the small bathroom."
    • 4.0 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      4.3 "57% criticized the small bathroom."
    • 4.0 "Vibe wasn't good."
    • 2.9 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    data provided by TrustYou

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