The Gatwick White House Hotel, Horley Hotels from $38

Guest reviews

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Overall Rating

Based on 1,569 reviews

Location

9.2 "Terrific location."

10.0 "Good access to the airport, said 100%."

8.4 "Easily accessible by car, said 84%."

9.5 "95% thought it was easy to get to the train station."

10.0 "City centre within easy reach, said 100%."

9.2 "92% enjoyed the restaurants & bars nearby."

10.0 "Near to public transport, according to 100%."

10.0 "100% liked the proximity to shopping."
Service

8.2 "Great service."

8.9 "89% found the staff to be very friendly."

8.6 "86% were happy with the shuttle service."

7.2 "72% said the reception staff was great."

9.3 "93% thought the service was very professional."
Value for money

7.7 "High value."

7.2 "72% were happy with the price of the breakfast."

7.8 "78% thought it was a great value."
Breakfast

5.9 "Breakfast is mediocre."
Room

5.0 "Rooms are ok."

1.8 "82% said rooms were small."

2.4 "76% thought they were poorly maintained."

1.1 "89% found problems with the furniture."

2.6 "74% criticized the small bathroom."
Vibe

4.5 "Vibe wasn't good."

4.0 "60% criticized the unstylish hotel."

1.3 "87% didn't like the unstylish hotel."

3.6 "For 64%, the lobby entrance was sub-standard."
Comfort

4.4 "Not very comfortable."

1.8 "82% said rooms were small."

2.6 "74% criticized the small bathroom."
WiFi

4.4 "Internet is poor."

3.2 "68% said the wifi quality was bad."
Amenities

4.0 "Bad amenities."

3.8 "62% thought the building wasn't nice."

1.0 "90% thought the facilities needed updating."

1.5 "85% didn't like the architecture."

3.6 "For 64%, the lobby entrance was sub-standard."

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Overall Rating

Based on 502 reviews

Location

9.2 "Terrific location."

10.0 "Good access to the airport, said 100%."
Service

8.1 "Great service."

9.0 "90% found the staff to be very friendly."

8.7 "87% were happy with the shuttle service."

7.2 "72% said the reception staff was great."

9.2 "92% thought the service was very professional."
Value for money

7.9 "High value."
Cleanliness

7.1 "Good cleanliness."

7.6 "76% said rooms were clean."

8.6 "86% said the bathroom was clean."
Breakfast

6.1 "Breakfast is mediocre."
Room

5.2 "Rooms are ok."

5.8 "For only 58%, the bathroom was ok."

5.4 "Beds were acceptable for 54%."

5.3 "Only 53% said the rooms were modern."

5.8 "Only 58% thought the shower was ok."
Comfort

4.6 "Not very comfortable."

1.9 "81% said rooms were small."
Vibe

4.6 "Vibe wasn't good."

4.1 "59% criticized the unstylish hotel."
WiFi

4.5 "Internet is poor."

3.3 "67% said the wifi quality was bad."
Amenities

4.0 "Bad amenities."

3.8 "62% thought the building wasn't nice."

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Overall Rating

Based on 329 reviews

Location

9.3 "Terrific location."

10.0 "Good access to the airport, said 100%."
Service

8.3 "Great service."

9.0 "90% found the staff to be very friendly."

8.7 "87% were happy with the shuttle service."

7.3 "73% said the reception staff was great."

9.4 "94% thought the service was very professional."
Value for money

7.7 "High value."
Breakfast

5.6 "Breakfast is mediocre."
Room

4.7 "Rooms are not good."

1.6 "84% said rooms were small."

2.3 "77% thought they were poorly maintained."
Vibe

4.4 "Vibe wasn't good."

3.9 "61% criticized the unstylish hotel."
WiFi

4.4 "Internet is poor."
Comfort

4.1 "Not very comfortable."

1.6 "84% said rooms were small."
Amenities

3.9 "Bad amenities."

3.8 "62% thought the building wasn't nice."

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Overall Rating

Based on 737 reviews

Location

8.9 "Location is great."

10.0 "Good access to the airport, said 100%."

8.6 "Easily accessible by car, said 86%."
Service

7.9 "Good service."

8.8 "88% found the staff to be very friendly."

8.4 "84% were happy with the shuttle service."

9.4 "94% thought the service was very professional."

7.1 "71% said the reception staff was great."
Value for money

7.7 "High value."

7.5 "75% thought it was a great value."

7.6 "76% were happy with the price of the breakfast."
Breakfast

5.8 "Breakfast is mediocre."
Room

5.8 "Rooms are ok."

5.5 "Beds were acceptable for 55%."

5.8 "For only 58%, the bathroom was ok."

6.3 "Only 63% thought the shower was ok."

5.1 "Only 51% said the rooms were modern."
Comfort

4.7 "Not very comfortable."

2.0 "80% said rooms were small."
Vibe

4.3 "Vibe wasn't good."

3.9 "61% criticized the unstylish hotel."

1.7 "83% didn't like the unstylish hotel."

3.3 "For 67%, the lobby entrance was sub-standard."
WiFi

4.3 "Internet is poor."

3.2 "68% said the wifi quality was bad."
Amenities

3.6 "Bad amenities."

3.5 "65% thought the building wasn't nice."

3.3 "For 67%, the lobby entrance was sub-standard."

1.9 "81% didn't like the architecture."