Nothing The chief of the hotel made a party with african drums and it was very load . I made an international flight from frankfurt to salvador and my wife was not able to sleep. Only after 3 am it was possible. The restaurant closed 8:30 pm because of this party. I am surprized because this hotel has 4 stars. I stayed in other hotel with 4 stars and it was a great difference. The breakfast was simple.
Nice staff, comfortable bed.... None to speak of.... a bit more english speaking staff would be helpful but they do their best.
Design hotel. Room looked great. Staff was very nice. 2 blocks away from the beach only. A little far from downtown and the historic center but only a R$20/R$25 taxi ride away (about 15 minutes).
Big room, however, it was unclear about the equipment of the room when booking, I was expecting a room with a batthub but apparently this was an upgrade At arrival, the hotel was no less than a club with extremely high music until 22:00, don't know about other guests, but I go to hotels to rest, not to party. At request of turning the music down I was completely ignored.
Nice and friendly staff, nice pool and nice options of breakfast. The english skills could have been better for a couple of members of the staff. Further, the breakfast lady didn`t seem to enjoy the early hours very much.
I wasn't really there long enough to say, since I was only one night, but the clerk was very nice and the soaking tub was pleasant. I like to make the room cold and have a blanket, so something more than a sheet for the bed would have been nice.
The design of the hotel and the restaurant.
The Convent is really nice Not the hotel but th city of Salvador is not in best conditions
A uniquely restored historic building that respects very well the original setting without missing a modern edge.
Beautiful hotel in the old centre of Salvador, with all the comfort you want. Nice outdoour area for lounging, good bar, nice swimming pool, all set in the beautiful garden of the old convent. The dinner at the restaurant was not that special as one should expect regarding the prices they charge for dinner.
Stunning building with stylish interior design. Decent restaurant with a a good maitre d'. Friendly and helpful staff. Rooms a little dark.
Pool, Courtesy of Staff, Security, Food Quality Would like some better oatmeal for breakfast
The location was the best part of the stay. The staff makes this a five star hotel, but the place needs a major facelift. No ambience at all. The breakfast area was dirty and the food was bad.
ocean view room/restaurant . Large size room. no free intesnet.staff can't speak english.
Its in a decent beach front location where you can walk in Barra neighborhood, and short taxi ride to Pelourinho. Views from the rooms are stunning. Breakfast was excellent. It's old and worn out....no wi-fi in rooms, just wired. You may not be able to close your door in the room, so wind will be blowing throughout the night. Bring earplugs, just in case...
Hotel swimming pool was out of use.
The helpfulness of the front desk staff and restaurant staff. The pool was in excellent condition.
The staff of this hotel was great--everyone was friendly and did all they could to ensure a pleasant stay. In particular, the woman with the short dark hair at reception was especially helpful and her perfect English was comforting (certainly my travel weary tourist Portuguese was a bit worse for wear after our long terrible flight!). Food was good too and the lobby bar was convenient and we loved our lovely waitress. The hotel is in really weird area. Lots of high rises and a lot of people who work in the high rises--a lot of wealth disparity. The beach is kind of skeevy--there was always some guy sleeping on the rocks. Its in the middle--between Rio Vermelho and Barra--but that doesnt mean it has the best of both. I'd choose one or the other. Don't be fooled by the photos--the pool's nice but it isnt a resort. It really needs a major renovation and it may have been going through one while we were there--it looked like lots of things were in the middle of being painted and the weather wasnt helping move things along. Also a staff member told me the fitness center was not open. It's not a bad place though--it's quiet and staff and food are great.
Excellent value for money. The food is good (breakfast is a must!). The staff is very kind. Excellent hotel.
The room was really good. Super comfortable and clean. The staff is great, a bit slow, but very polite, pacient and responsive. They provide towels for the pool and the beach. The location is not the best if the idea is to enjoy a nearby beach. The beach by the hotel is not good.
It is located at a safe place. The price is good and the service is also satisfying.
Excellent ratio quality/cost. Nice view on the ocean. Good restaurants, and nice spa facilities.
I liked my wiev from the window its just briliant....
The view was great... It is very difficult to have friends visit you at the hotel whether an your suite or by the pool.
There no free wi-fi, as it was notes on booking.com, internet costs 15br+taxes and works awful. All rooms have see view and little balkony. Breakfast is on the top floor with nice view also. Room was comfortable.
The Bathroom was not clean,the room was not made up when we returned from Citytour at 2 pm.The Account was not right,but staff was aware that there was a problem with the System.There have been Items on the Account what we not had,like Tonicwater,double Food,couvercharge for sitting on the Bar for 1/2 hour.
view from the hotel room there were some small insects in bathroom and also room furniture. hotel is not an actual 5 stars according to European standards
the view from the hotel room was superb. when you go from your room towards the elevator you have fantastic view and nice relaxing music. the pool staff were great.
Great views, nice big room, great value, good location for the city centre and business areas. Corridor carpet on the 20th floor was stained and dirty. Bathroom needed some refurbishment.
Perfect location and view Noisy (bad sound isolation between rooms)
nice pool area/views, comfortable rooms the restaurant did not have a lot of atmoshere
Quite convenient location if you want a mix between a city break and beach holiday in Salvador. Clean and spacious rooms. Small but nice pool, gym and massage on offer. You can book a very good boat trip to the islands in Bahia bay in the hotel reception. This is a hotel mainly used by Brazilians, so not much English spoken. Staff not always helpful - we had booked 2 rooms but only 1 room was ready for us. Nearby beach is small and hard to access from hotel. If you want to eat/drink in the Pelourinho it tends to be a pricey taxi ride.
Very large room with modern furniture. Immaculately clean. No noise from the corridor or the street. a nice pool with a good view of the sea. Breakfast buffet had a wide choice and good quality. Many members of staff spoke no English or Spanish at all, even to the point of not even understanding a room number. Not really anything nearby, no beach, no restaurants and not even an atm.
everything especially the staff were very pleasant
We thought the rooms were lovely and the staff helpful and the breakfast excellent We wanted to use the sauna but it wasn't working unfortunately
I loved the view from our room and also the breakfast buffet had a good selection of various dishes and the staff working the breakfast buffet were all very pleasant. Housekeeping was not the best..when I walked on the floor with bare feet they picked up dirt..also one day we left the green light on to clean the room, returned some 12 hours later very tired and the room has not been cleaned. The explanation was that the cleaning staff saw the light and just thought it was red. Anyway, the room was cleaned somewhat about 10pm while we had to wait in the lobby. Please..even an apology and an offer or a drink while we had to wait!!
The rooms and the breakfast were good and the lobby was very good (spacious and well maintained). They had a viewing room for the World Cup games. The view of the beach was good. When I booked, the booking said Wifi was available everywhere and free. When I got there it wasn't free in the rooms (only in the lobby) but I was told that since I used Booking.com (via Kayak), it would be free. I had to go every night and have them give me access to wifi in the room (instead of providing it for my 5 days in one shot). They tried to charge me for it at the end of the stay but I didn't pay for it writing a note explaining that my booking confirmation stated it was for free. The location was not too safe at night.
nice room with view over sea terrible food. No choice inrestaurant for evening meal a la carte - only the grande buffet.
Rooms were comfortable and the staff was very caring and helpful. Breakfast was the best part of the stay. Though I was on a non-smoking floor, one of the guests smoked continuously and the smell of his smoke was annoying. The hotel staff needs to enforce the non-smoking rules.
Great ocean view, nice pool and good location just outside the citycenter. Poor english speaking of staff and they work slow
The atention at the recepcion, internet free, good breakfast, a very good gym. A better golf course, I never play a hole starting at the middle. But the caddy and the starter where very kind with me.
Very expensive to use the computer for emails. It should be free!!!!
Nice htel at great value
The bed and the shower golf course in very bad conditions...wouldn't call it a golf course at all !!
size and comfort of bed; quality and diversity of breakfast could use a refurbishment, mostly because one can hear when other guests flush toilets or make noise.
Hotel is quiet and relaxing with an excellent lunch buffet. Proximity to airport was the deciding factor. We had a late arrival and an early departure from Salvador. The common areas (lobby, bar etc.) were unnecessarily over air conditioned. When the external temperature is 23-25C with a sea breeze cooling to 18-20C was uncomfortable and unnecessary. While the location is convenient to the airport, reaching the primary business areas of the city can take an hour each way with traffic.
Rolf, the owner was a 110% star. Nothing was too much trouble.
the owner could not have been more helpful,he picked us up from the airport..dropped us at a restaurant for dinner,picked us up..and the following day,dropped us off at the airport for our flight,at minimal cost. the reason for choosing this hotel, was its proximity to the airport,for our early morning flight the area was a bit remote to restaurants, it reminded me of a ryad in morrocco...wonderful when you get through the door,but difficult to find if you are in a taxi..which we didn,t have to take, as the owner drove us everywhere.The beds could have been better,but all facilities were catered for,and excellent air-con,and ceiling fans
Liked the owner who was very helpful. The area is really spooky.
This is one of the wonderful Dream Hotels for individual Tourists, very beautiful ambience and room decoration, here you can really feel the authentic brazilian flair, and I enjoyed the unforgettable fantastic breakfast.
Very beautiful, very different, very amazing ambience, excellent service, the room and all the hotel very clean. This is a very special place. We will come back!
Very beautiful Design Hotel for individual stay, fantastic breakfast and excellent service. The staff is very friendly. We liked it very much.
Only one person to take care of the services to the customers
This hotel is one of the most beautiful for individual travellers I have ever seen, ideal located in a real authentic brazilian ambience, close to the airport, close to beautiful beaches, and the service is excellent, fantastic breakfast, friendly personal, many thanks, we will come back!
Very beautiful hotel for individual holidaymakers, very friendly staff and very comfortable stylish accommodation, and the breakfast was absolutely the best we ever had. Thanks a lot for the happy holiday
Owner collected me from the airport and confirmed he would do this both by text and e mail. Breakfast very good staff nice all round good service. Perfect for me as I arrive late PM and leave Am the next day. Not sure if you want to stay to look at Salvador you may want to stay closer to city, However interesting hotel in a quite location
The manager was very friendly and helpful. The location is good, away from the central bustle and noise of central Pelourinho but near enough to fall part of it. The outside areas of the Pousada are very nicely maintained, with a good sized smimming pool and lawn area. My rook was spotlessly clean, with air conditioning, TV and fridge. A very relaxing place to stay.
Nice people, clean elegant place near the Pelourhino. Good internet service. 5% discount when paying cash.
Excellent location and quality of staff, very helpful and going out of their way to please guests. My son visited while we were there and he was treated like family! Not really !
Very close to old quarter, Pelourinho. Staff very friendly helpful about places of interest and where not to go. Good advice about safety of tourists. Casual eating area with great view of old city, and pleaseant good sized pool.Recent renovations will enhance the reception areas and accommodation. Room we had booked wan't available due to renovations. Staff very apologetic and reduced the booked price. Standard double rooms a little small and air conditioner was noisy.
Everything was really good except that the hostel did not offer us the room that we booked. We were downgraded since the hostel double-booked our room. Having said that, we got a discount and the rest of our stay was excellent.
I was given a room with a balcony and view! Staff really helpful. Maybe more local products for breakfast.
everything I loved it, people were fantastic, so friendly. The location is great. Amazing views of the historical center, and still really near by. Yummy breakfast!
This was a great place to stay in Salvador! It is very close to the Pelourinho, which has busses that run to the rest of the city. I felt very safe here (as safe as one can feel in Salvador), and the staff was able to help us in both English and Portuguese. The rooms were clean and comfortable, and the breakfast was great!
great location, good breakfast with fresh fruits and juices. comfortable pool, the manager Glauber Cayres was extremely helpful in english. It is close to the old city which is great, but can be a little noisy...
Very nice hitel, well situated, great for carnaval because close to the attractions but still far enough to get some rest
Pleasant room, with good space and comfort. Beautiful swimming pool. The staff is very nice and receptive. However do not expect a quick response to your requests. The lodge do not have a kitchen and all must come from the neighboor hotel Pestana Bahia.
The suite was super nice Everyhting was great
Although the whole staff was very corteous and a few other "nice to have", the rate they charge is not worth the stay. They had some serious problems with the a/c system which leaked water and resulted in staining some of my clothes and shoes.
quiet location, breakfast OK Air conditioning was not working well, staff did not speak English. I would not go back there!
The view and the bed the attitude of the hosts
We had the luxury room with a fantastic view. The breakfast was ample and high standard. Especially worth mentioning is the warm hospitality of the hosts, ready with good advice.
The staff were extremely helpful and professional. The breakfast buffet was impressive and amazing. The location was superb--just a few minutes walk from the tourst areas.
The staff was great! Natalia and Rodrigo helped us book tours and were overall, extremely friendly. The breakfast was delicious.
the breakfast was awesome, and the personal was really nice. I would recommend it to anyone.
the staff is polite and gives you all the information and the attention a guest needs.The position is good just close to the "farol" and beaches and restaurants. It's safe and well connected to the center.
excellent cute small hotel, great and helpful staff, wonderful big and diverse breakfast, very nice layout, hammocks and sofas in the lounge downstairs. we were very happy to stay there and will definitely recommend it. 5 minutes to the beach and 10 to the big shopping centre, lots of local restaurant nearby. Barra is a much better area to stay in Salvador vs. the historical centre. we found the room without the balcony pretty basic, but the bathroom was huge and that compensated fully. great value for money.
good breakfast, friendly stuff, very good location
The familiarity Payed internet; the rooms don't have a safe deposit box; the rooms need some maintenance
The situation Our room was "monastic", without any confort details. I think the price was so excesive for this accomodation; may be other rooms are better.
location is great, 5 min walk to beach and busses to any locations, very nice and helpfull staff, great breakfast nothing i can think about
Very friendly and accomodating staff, excellent breakfasts There were a couple of issues with the room - just needed a bit of maintenance more than anything, but there were some suspect looking electrics
Close to the beach and a lot of great spots. Amazing staff. Always trying to help and very friendly.
Location was convenient for beach and soccer stadium. Was fine for a couple of days for a couple of soccer fans. Was clean and everything worked ok but absolutely no frills. Hotel was very basic and was overpriced for the services and standard. Just taking advantage of the inrush of soccer fans to the city.
The staff was friendly. The overall grounds were nice . The air quality in the room was poor. It smelled musty all the time despite turning on AC. Opening the window was a welcomed relief. In addition the room charge was done upon check in which was unusual.
The room was recently renovated, confortable and clean. The breakfast was great. There was a huge variaty of fruits, salad, breads, juices ... The pool was also reasonably good. Internet connection was weak and not stable in the room. The minibar and the restaurant were overpriced.