Sheraton Huzhou Hot Spring Resort

The hotel is known for its architectural masterpiece design and spectacular night view. Guests also appreciate the helpful and friendly staff, as well as the hot springs and indoor/outdoor pool.

The staff has an excellent approach to guests, making them the biggest strength of the hotel. Additionally, guests can expect very comfortable beds, a variety of choices and good quality breakfast, fast and stable internet, and a nice fitness room.

While guests appreciate the beautiful hotel and spectacular night view, some have mentioned concerns about dirty chairs in the restaurant, stains on the walls in the room, and a ground bar with a variety of alcohols not serving drinks. However, the hotel has enhanced cleaning and disinfection protocols in place.

The hotel offers a good quality breakfast, a variety of dining choices, and a bar/lounge. Guests can also have food delivered to their accommodation and enjoy packed lunches and special diet menus upon request.

The high season is in August, offering a great opportunity to enjoy the hotel's hot springs, indoor/outdoor pool, and spectacular night view. However, November is the low season, providing a quieter and more serene experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or the mountain comes highly recommended.

Take advantage of the hotel's proximity to Taihu Lake Paradise and other nearby attractions. Guests enjoyed the convenience of visiting these places during their stay.

Some guests found the room size to be much smaller than expected. It's advisable to carefully review room options and possibly seek clarification on the actual size before booking.

Some guests experienced a language barrier with the staff, as English proficiency was limited. Consider using a translation app for smoother communication.

Guests highlighted the hot springs as a standout feature of the hotel. Make sure to indulge in this experience during your stay.

While many guests praised the hotel's cleanliness, a few mentioned specific issues such as dirty chairs in the restaurant and stains on the walls in the room. It may be helpful to check for cleanliness upon arrival and report any concerns to the staff.

Some guests encountered slow Wi-Fi in their initial room, but the staff promptly addressed the issue by assigning a new room with faster internet. If you experience similar Wi-Fi issues, don't hesitate to seek assistance.

While the breakfast received positive feedback, some guests were disappointed with the swimming pool and the availability of drinks at the bar. Manage your dining expectations accordingly.

Guests appreciated the quality of the fitness room. If you're a fitness enthusiast, take advantage of this facility during your stay.

The indoor and outdoor pools were highlighted as one of the best features of the hotel. Don't miss the opportunity to relax and enjoy these amenities.