Pros (+) Staff was excellent and very responsive. Staff members always smiled and treated you like a valued guest.
Cons (-) Most of the food was good. The food on the breakfast buffet was sometimes a bit cold.
4 stars
Mercure Jakarta Cikini
Photos of Mercure Jakarta Cikini
Overview
The 197-room Mercure Jakarta Cikini Hotel is located in central Jakarta, close to the Central Business District (CBD) and National Monument. It offers easy access to the city center and nearby shopping centre. All rooms are uniquely designed with a fusion of tradition and modernity. Guests can enjoy the delightful cuisine at our elegant restaurant or relax at the rooftop pool bar.
Amenities at Mercure Jakarta Cikini
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
General
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- City view
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Playground
Pool and spa
- Outdoor pool
- Pool towels
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Adults only
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Workspace
- Laptop safe
- Desk
Things to do
- Game room
- Karaoke
Outdoor
- Garden
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Mercure Jakarta Cikini
8.2
Very good
593 verified ratings
Wonderful
278
Very good
118
Good
114
Okay
27
Fair
34
Mediocre
9
Poor
13
Summary of reviews
Guests say
Guests have expressed dissatisfaction with the service and cleanliness of the hotel, citing issues such as unhelpful staff, untidy rooms, and disturbances. However, many appreciated the hotel's excellent location, making it convenient for exploring the area. The rooftop pool and breakfast options were also positively noted by several guests.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
3 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) Easy to anywhere in Jakarta and near culinary Cikini Street
Pros (+) All enjoy and great
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Mercure Jakarta Cikini?
Guests have mentioned that the beds at Mercure Jakarta Cikini are very comfortable, providing a good night's sleep.
Is parking readily available at Mercure Jakarta Cikini?
While some guests have mentioned limited parking space, others have found it easy to park, especially in the basement.
What can I expect from the food quality at Mercure Jakarta Cikini?
Guests have praised the delicious breakfast and the good quality of food at Mercure Jakarta Cikini.
How is the cleanliness at Mercure Jakarta Cikini?
Guests have appreciated the cleanliness of the rooms and the hotel, although some have mentioned minor issues that need attention.
What is the level of customer service like at Mercure Jakarta Cikini?
Many guests have highlighted the excellent and responsive staff at Mercure Jakarta Cikini, while a few have suggested areas for improvement in customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Non-Smoking Room
Guests who opted for non-smoking rooms were pleasantly surprised with upgrades. It might be worth considering this option for a chance at a better room.
Explore Nearby Attractions
The hotel's proximity to Ismail Marzuki Park and other attractions makes it an ideal base for exploring the area. Take advantage of the convenient location for sightseeing.
Check for Room Upgrade Opportunities
Some guests reported receiving room upgrades upon check-in. It could be beneficial to inquire about potential upgrades for a more comfortable stay.
Take Advantage of the Water Distributor
There is a water distributor outside the elevator that serves the entire floor. Guests appreciated this convenient amenity for easy access to drinking water.
Consider Noise Levels
Some guests noted that the hotel is close to a train rail, resulting in occasional loud noise. Those sensitive to noise may want to take this into account when choosing a room.
Family-Friendly Amenities
The hotel offers activities for young children and a child pool, making it a great choice for families with kids.
Be Mindful of Limited Parking
Several guests mentioned limited parking space. If traveling by car, it's advisable to consider this aspect and plan accordingly.
Request Late Check-Out
Some guests were pleasantly surprised by the unexpected Privilege Card assigned to them during check-in, which allowed for a late checkout. It might be worth inquiring about this option for added convenience.
Consider Room Size
While many guests found the rooms comfortable, some noted that the size was smaller than expected. It may be beneficial to consider this when booking, especially for longer stays.
Location
Jalan Cikini Raya No 66, Jakarta 10230
What's nearby
- Jalan Jaksa0.9 mi
- Plaza Indonesia1.2 mi
- Grand Indonesia1.2 mi
- Monas1.5 mi
- Thamrin City1.6 mi
- National Museum of Indonesia1.7 mi
- Masjid Istiqlal1.7 mi
- Jakarta Cathedral1.8 mi
- Istana Merdeka2 mi
- Jakarta Convention Center2.6 mi
- Pacific Place3 mi
- Gelora Bung Karno Stadium3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Jakarta Cikini
Low season | April |
|---|---|
High season | November |
Average price (weeknight) | $57 |
Average price (weekend night) | $68 |
When to book a room at Mercure Jakarta Cikini
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Jakarta Cikini
FAQs when booking at Mercure Jakarta Cikini
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 6.2 mi |