Philadelphia Hotels

It was a very comfortable and clean room. Probably taller than it was long but unless you're bringing a pop-up trailer with you there's plenty of room. The bed's comfy and the shower is really nice. They had a hair dryer to use. There's no fridge but that's not a huge deal. I would have liked to have a safe since it is a city, but it's not in a rough area. Some people complained about the two elevators, which is a bit odd but not so much so that you should be like the one guy I passed who was trying to figure out how to get out of the lobby (I mean he got in there in the first place, somehow). There's a big mall with a food court right across the street and all manner of fast food in the block between 15th-16th not to mention most everything you'd want to see or do is basically walking distance (under 1-1/2 miles - South Philly/Italian Market, Liberty Bell/Independence Hall, Eastern State, City Hall, Chinatown). I'd really recommend the hotel, and that you do walk places, don't take the tourist bus, you'll see a lot you wouldn't otherwise. Someone else complained about the parking, I had no issues, it's a city, you pay to park, and it's not like you're walking more than half a block (it is literally across the street). WiFi speed: 18-20MBps was what I got. The staff while extremely polite were not really the most helpful, everything was "It's not my call" when it came to business. I had to jump through a bunch of hoops just to get my stay extended, and they had me put down $50 per night for incidentals (would've been $150 if I'd used cash). There's no mini-bar and I wasn't planning on ordering room service, so this made no sense to me.

. Staff . Convenient Location to Restaurants & Shopping . Nicely laid out rooms . Warm inviting lobby area . Parking Endorsement (Parkway Parking Garage) . Filtered Water on each floor . Free Wifi . Limited assortment of Pillows (one size does not fit all) . Bathroom baseboards should have been cleaner (left a mix impression- even though rest of room was fine)

Comfortable bed, good sized room, great location, great room service. The fire alarm kept going off throughout the night and we didn't have any hot water and could not shower in the morning.

Great staff. The listing mentioned free parking. It was not- only 35% off

I liked how cozy our room was. The snacks provided in the lobby were delicious! The location was amazing. We were able to walk everywhere, which had been our goal. Overall, excellent hotel! I wish the bathrooms were a bit bigger.

Affordable with nice accommodations. There was always water, sparkling water, tea, and coffee available in the lobby. To operate the elevator you have to put your key card in, which made me feel safe. There were snacks in the lobby the first night we got there and then they all disappeared...it was weird!

Clean, quiet, location No hot tub in the pool area

Too big if anything. 8 minutes to get to/from room

Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area. There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.

Staff was excellent. Location great for location to market and historic visit to Philadelphia.

Hot apple cider in the lobby was a nice touch. Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.

The room was very clean and our stay was pleasant. The hotel is the place to stay if attending an event at the civic center.

We could walk to everything we wanted to do. It was NFL Draft and Penn Relays weekend so the room wasn't cheap - we wanted to stay 3 nights but could only afford 2.

Fully recommend this hotel

Fitness facility is great. Some rooms are in need of a little tlc.

Luxurious rooms, great location, right next to Rittenhouse Square. Parc restaurant around the corner is amazing. Hotel was late getting my room ready. Tried to check in at 3, was told a room would be ready in half an hour. They never called to say it was ready, but when I went back to the desk at 5, they had plenty of rooms. Also, asked about complimentary airport shuttle and was told there was one every 30 minutes. Shuttle was on time, but the driver insisted it was not complimentary, charging me $10 when I got to the airport. Didn't have time to argue, but front desk should have been clear when I asked about a "complimentary" shuttle.

From the minute we walked in, the front desk staff was helpful, gracious, and went above and beyond to make us feel welcome. Danielle was a star! She made sure that we were well taken care of after our long day of travelling. She even directed us to the best Philly Cheesesteaks in town! Hotel room was great. Location was perfect. I would definitely recommend this hotel!

This hotel was very comfortable and in an amazing location, close to everything I needed. The night staff were a bit grouchy when I arrived, but Seamus and Andre were really friendly daytime staff. I ordered a whiskey on the rocks at the bar and they charged $4 just for the "rocks"(aka ice) - drink-lovers beware!

Location was perfect for walking to lots of great historic and shopping/neighborhood browsing. Parking a bit expensive ($36/day) but it's a city, so it was expected. The staff was VERY helpful and friendly, got us right in even though we showed up a few hours before check-in time, answered all questions, and gave some great recommendations. Overall, a terrific experience and I would highly recommend!

Comfortable bed. Bottled water in the room. Right in the middle of old town Breakfast buffet was so so.

The staff was friendly, respectful and professional.

The bedding is super comfy and the overall look is modern and very pleasing. Great staff. The room was a tad too small for me.

I love the nicely decorated rooms and modern feel. Great location. Rooms not quietly. Could hear all traffic from the street and noise from other rooms and I was on the 9th floor. Would like to see Sonesta to replace those thin windows with something better.

Great location & value. The staff was EXCELLENT! It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.

Beautiful boutique rooms N/A

clean, nice staff, secured parking, spacious rooms, microwaves in room, no smoking, comfortable bed and sheets Daily parking was over $40/night

the view and the room was lovely, the hotel is close to the city hall and to the museums. Bar on the first floor is good. The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....

It's clean, the rooms are really nice, and it's in a great location. I have no complaints. This place was awesome.

Excellent location. Great bed. Gym was good

Love the hotel and the location. The bar was nice and the French fries late night were amazing. Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Te walls are paper thin. You can hear what everyone is doing around you.

The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!

Everyone was friendly, my room was rather large and I enjoyed the ambience. My room was mainly clean but I felt like certain surfaces needed another wipe.

They found and provided a mailing tube for us so that we could pack a poster and didn't have to mail it home. I little pricier than I would have liked.

The staff was the best part. They went above and beyond to make my stay the best it could be. I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

The location and being able to park at the hotel. Also like that they have a pool.The The pool was shut for maintenance. No free Wifi. Parking was expensive.

Location and friendly and accommodating staff. Carpet needs to be replaced.

Great location, fair pricing, nice rooms for a city hotel. No gift shop, though it is in the middle of a city so you could find things for sale elsewhere.

AMAZING CUSTOMER SERVICE!!!

DoubleTree by Hilton Hotel in Philadelphia Center City is a class act! From the efficient, friendly check in to check out, we were treated as special guests. The staff actually cared that we had a pleasant, comfortable stay. We asked the staff for recommendations on moderately priced restaurants close-by and were pleased with our choice from their list. Our room was comfortable, quiet, pleasantly decorated and well stocked with adequate amenities. This is our third year staying at the Double Tree for the annual Philadelphia Flower Show and we have never been disappointed.

Right in the heart of downtown Philly. The hotel was centrally located to many attractions and shopping. Also really close to public transit. I was on the 16th floor and I could still hear the traffic noise in my room.

Clean hotel and great price , good location . Staff was friendly and room was very nice PArking is $28 for one night

Great location, good amenities, will stay here again Nothing really