Philadelphia Hotels

The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.

Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

The staff and service were impeccable.

Rooms were spacious and staff helpful.

Location

The location and amenities made available were a terriffic value. The staff and service was first class

Location was great and rooms were overall quite clean. A little beaten up, but otherwise quaint. Lobby bar and front desk staff were very nice.

Someone trying to get into our room in the middle of the night and the cleaning staff thinking 830 am is an okay time to come clean the room.

Parking was easy, front desk staff was polite and helpful - but housekeeping was loud and crass outside of our room in the early hours. Be careful if you are located in room 1602 - the housekeeping staff 'breakroom' is right outside your door.

Directions for ice would have been nice - rather than the scavenger hunt I ended up going on.

Continental breakfast served in the room at time I choose

Great location for walking to restaurants and activities

My wife and I were very favorably impressed with the Independent Hotel. The building itself has historic charm. The setup is a bit eclectic, with a small entryway to the elevator up to the lobby. The rooms are quite spacious and well appointed. The staff couldn't be more welcoming and enthusiastic. In addition, the hotel is near some very fine restaurants and attractions. We walked everywhere. Our visit was terrific. We look forward to coming again and we will definitely recommend this hotel to our friends.

Friendly staff. Good location.

$50 for valet parking. Still not sure where they parked the car....

The hotel was pet friendly

Hotel need a pool

Access to historical sites and great restaurants

Good check in person

Internet service

Staff were all personable and helpful. Room was appointed nicely.

The sound insulation between rooms that share a door is poor.

Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk.

Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.

Very convenient. Being renovated right now. Old furniture in rooms. Really needs an upgrade.

Proximity to the airport.

The rooms were nice, and the staff was fantastic. The nightly reception, and breakfast.

Construction in lobby areas, cable went in and out, no towels by pool even after asked front desk.

Location. Proximity to baseball stadium, football stadium, and Wells Fargo Arena. Rooms very clean.

No free breakfast. A bit pricey. If you arrive on the same day as an event at any of the stadiums, parking lot is used for the event and charged out. As a result, the parking lot gets VERY full, and they do not reserve a specific area for the hotel guests. As a result, you can end up parking in some strange places (ie. the aisles), and you need to move your car after the event in order to feel comfortable with where you parked.

The place was clean, and the location to the ballpark can't be beat. It was expensive.

It was expensive, they charged me more for the room than I paid for on Kayak, and the bar to grab a drink after the game was a joke. They had no drafts, their bottle selection was garbage, and when we got the bill for two common "domestic" crafts (Sam Adams) the bill was $16. We thought we were still in the park.

Location

Small room and no facilities at a price that is equal to Sheraton and Hilton level hotels

The hotel location is excellent. It was within a short walking distance to many of the area attractions. Having a very nice breakfast in the hotel was a delightful way to start the mornings. The breakfast room reminded me of a hotel in Rome, Italy.

It would be nice to have a mirror over the desk in the bedroom so one could be dressing, applying makeup, etc while the bathroom is being used.

I LOVED being able to get seltzer water in the lobby 24/7 and I loved the coffee machine in the lobby, too! The computer workspaces in the lobby were also very, very helpful. It didn't have a lot of silly extras -- the rooms were spare but completely adequate. The maids actually left the towels alone if they were hanging (so they weren't laundered needlessly).

My husband complained that the bathroom was so cramped and that he had to hold the toilet seat up when he wanted to pee. The fridge was in a cabinet which wasn't installed so well so it was tricky to close.

Great staff.

The listing mentioned free parking. It was not- only 35% off

Location No problems

$4.50 for a bottle of water

The room was very nice. The bed was super comfortable. The walkway to the airport was a great convenience. I wish all airports had a attached Hotel like this one. The price was ok. Paying a little bit more was worth it. I would definitely stay there again.

Everything. Service, quality .

Towels could be upgraded.

Everything, happy staff, welcoming, clean rooms, awesome views, definitely would recommend this hotel.

So Good~

The room was very comfortable. The location is great. the price was very reasonable and the staff very nice.

The room was a little bit noisy during evenings and nights. I think it would be nice to put double glazing.

The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!

Location was prefect for walking around town to all the sites

Food at Urban Farmer was fabulous. Quite a delight. Rooftop bar was excellent - beautiful view.

Room smelled like smoke. First staff person apologized and offered no other solutions. Second call the staff person offered an ozone machine to clean the air. He never showed up. I called two hours later after dinner and they said they couldn't bring the ozone machine to the room, stating that the machine couldn't be in use when the guest was in the room. Disappointed in response and knowledge of staff.

Really enjoyed my stay. While not traditional room service, the food at Urban Farmer was amazing.

The bed and chairs were clean and comfortable

Some maintenance was skipped before my check-in. Bathroom sink was dirty, toilet was dirty, stove had two electric burners but only one worked.

Staff was terrible and the rooms were disgusting.

I loved that the room was very clean and the bed was so comfortable I didn't want to leave in the morning

I didn't like that the room didn't have a refrigerator or microwave which i usually included in most hotels rooms also the pool wasn't as big as the picture and didn't have steps for me to get in which is a requirement for me because I'm handicap

Loud, room my elevator, oversold. Dirty lobby. Felt unsafe

Breakfast was very good. Dining room good ambiance. Wait staff were excellent.

Air conditioning was too noisy. No night light for bathroom.

Room was dirty and disgusting

Friendly, helpful staff.

Close to Convention Center and easy to get to subway/ markets

The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location!

The valet parking was a bit pricey but it was very convenient and no stress.

This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY!

It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.

The hotel is under renovation but things seemed clean. We got a new room which was nice. Very comfortable bed! Danielle at the front desk was very helpful and friendly.

There is just something about hotels showers. They had great water pressure but a not great shower head, it sprays a wide circle.

The staff was very nice and friendly. They must be doing a remodel and the staff made an effort to get me in a newly renovated room.

The hotel was going through a remodel so it was a bit messy. The room was very small and not very many amenities. The breakfast was small. The hallways were hot and they appeared to have no ac running in the halls. The ice maker on the 3rd floor did not work. The alarm clock in the room did not work.

I was charged even though I called and cancelled immediately. The hotel manager has not called me back and I still have not received a refund even though I did not stay there.

Rooms were clean.

Did not get the room I paid for because they sold out of rooms that said where available online. I understand things like that happen but I was not apologized to for the inconvenience and was felt to feel like it was my fault for using a third party website. Had I either gotten the room I paid for or was apologized to i would have given a higher rating.

Great art deco

water current was low. 1 restaurant

The Hilton on City Ave is making an effort to improve as evidenced by the renovations. Walking off the elevator onto the floor my room was located it is clear that changes are being made. The room looked very nice with new furniture and a modern design for the shower. The beds were very comfortable.

Unfortunately the remodeling was eclipsed by doors to the rooms on my floor making a tremendous amount of noise when closing. I was awaken late at night and early by people shutting their room doors. The noise was can be heard through out the whole floor. The front desk staff, while friendly were useless. On 3 separate occasions I asked about a car rental. One time I was told a bellman would call me with details. No call. It was not until the third time that I got the right info. However, the rental options were unsatisfactory ( no fault of the hotel). I could have been given the correct info the first time.

Bed was clean and comfortable

Room and general facilities were not well maintained, dirty, or even non functioning.

Location

Parking

The woman at the front desk was very friendly and helpful. We checked in late (nearly 2 a.m.) and she was energetic and kind.

The hallways and room are a bit grungy. It didn't seem as clean as it should have been. We waited a long time for the shuttle to pick us up.

Hotel is close to the airport

After checking in, I went to my room only to find that it was already occupied by another person. After returning to the lobby, I had to wait for about 20 minutes before being there were no more available rooms and went to stay somewhere else.

The bed was really nice.

The toilet seat needed to be replaced.

The room was very nice and fit our needs well. We thought the bed was as comfortable or even more comfortable than ours at home, which says a lot.

Our shower didn't work. After a hot night outside at the Cold Play concert, we wanted to take showers before going to bed. However, when you pull the knob to turn on the shower, it came right out of the faucet. It was almost 1 am in the morning and we didn't want to call anyone. So we opted to take a bath but it was not what we wanted. Hence the reason I only gave the hotel a "Good" rating.

Air conditioning

There was a dried booger on the shower curtain. The bed wasnt comfy at all. Not enough pillows

It is close enough to the city in a nice area

Hallways smell from smokers. The non smoking room smell was ok

Water from gym

Pull out sofa was terrible

There are many homeless persons in the neighborhood. A shuttle service from the hotel to areas friendly for public transportation would be desirable.

Clean,room,breakfast ok.no

Clean room