Philadelphia Hotels

To put it simply, the staff is friendly, beds are amazing (king bed) and it is a great location to explore the city of Philadelphia. Had a great time and would stay here again.

There seem to be many kids running around but it was fine. Could not explore the pool since it was small and filled with children.

Fabulously friendly, helpful staff! Cleanest, most comfortable place I have stayed at yet.

Having to pay for parking.

The best feature of the Warwick was the staff. Chantal at the front desk was very helpful (kayak had reserved the wrong room type) and a great ambassador for the hotel. Anson in the executive lounge was welcoming and always looking to enhance our experience. The location was good. We enjoyed a dinner at Tavern 17 in the hotel. The free wi-fi was dependable and bed very comfortable. We would definitely stay at the Warwick if we return to Philadelphia.

Unorganized. Didn't have us on the maids schedule so she thought the room was vacant. They lost track of our car (valet parked) and took 45 min to get it. Messed up our dates so that they checked us out a day earlier than we had scheduled. They fixed all of these things graciously. The valet parking attendants on one (of three) days were very annoyed to be doing their job. The room was tired, but clean enough. The refrigerator didn't work so we had to keep ice buckets to keep my son's milk cool.

The friendly & accommodating staff was by far the best part of this hotel. Everyone was very nice & attentive. Especially the front desk staff.

They spray a perfume or room scent in each room which can be over powering. They were able to air out my room, but I did have to sleep with all the windows open to the street below. The decor is a little dated but clean & presentable.

Quiet and elegant. No hassles when you check in with 40 staff trying to help you with your money. My room was a nice accomodation with marble, seperate rooms, nice bed and pillows, and a lot of antiques or distrssed furniture.

Waterfront view was very nice. Staff was friendly (we only interacted with the fromt desk). Clean room & hallways. Comfortable bed. Large bathroom.

Nothing spectacular, a prettt basic room. King bed, desk, desk chair, loung chair with ottoman, dresser, tv above dresser, coffee maker, empty mini fridge. It was a nice view but nothing luxurious. The wifi is paid, not included. $32 self park, $42 valet.

Clean room, everything worked. Staff was friendly. Decent restaurant downstairs. Nice view.

The waterfront location means you're a bit removed from everything else. No street parking, and self parking is thirty per night.

Fantastic location and complementary town car is very convenient

$40+ to park per night

Wonderful stay. Great accommodation, clean rooms, great service.

Great location, clean and very friendly hotel staff.

The Art Bar left a lot to be desired. Poor food and service.

The fact that, even though the renovation construction is going on, they made a good attempt to overcome it insofar as guests were concerned. I'm looking forward to staying at the Sonesta when renovation if fully complete.

The comfort of the bed.

It just felt old, out of date, old school, stuffy. I was also surprised that the only amenity for such an expensive hotel was a tiny little cup of coffee, self-served in the foyer. You had to pay for everything, even WiFi access.

Wife and I had a great time here. The location, staff and food is excellent. I would highly recommend this hotel for adults. With Kayak's website I got a great deal, thank you.

Age is catching up with this hotel, hall carpets, moulding need to be changed and the bathrooms should be modernized. I rate this hotel at 4.3 stars.

The hotel was convenient to get to and located in a wonderful part of Philadelphia. The staff was extremely helpful and offered great advice on dining and transportation. The parking at $20 a day was very reasonable compared to experiences in other cities.

nothing comes to mind.

The hotel location is superb for visiting Philadelphia. Easy in and out. Parking is $20 per day. I was disappointed thst my hotel carpet was stained and felt dirty.

Stained carpets.

Great location and excellent room

They are ALWAYS so friendly and accommodating. This year was no different. About ready to go ahead and book for the 5th consecutive year. Thank you!

Fantastic linens, beds, and pillows! Although two rooms of friends booked separately, I called the day before to request rooms close to each other, and was hoping to be at least on the same floor. We were right next to each other. Very good location. Can walk through Old City and to to the waterfront easily. Big bathroom. "Premium" room included mini-fridge and microwave for about $8 more than standard/"deluxe" room.

The toilet seat was not clean upon arrival. And there was something on the shower curtain. Parking was pricey in their garage ($30 a night at the time of our stay, which was a Saturday night) Mini fridge was OFF, so you had to wait for it to cool itself down before it was at all useful.

Mona at the front desk was very helpful and sweet. It wasa pleasure checking out with her! Our room was very clean and they always gave us anything extra we needed like towels and toiletries. The Sunday brunch with the omelette station was a nice touch and the pool and sauna were clean.

We ordered the breakfast option, which was a great deal, but the breakfast buffet closes 1/2 hour before the listed times. We showed up at 10:10 knowing the breakfast closed at 11:00 and they started pulling food back at 10:20. I understand the servers don't want to be there all day but I felt that was a little misleading. I've worked in food service for 10 years, and I understand closing down stations, side work etc... But to close 40 min before scheduled time feels very unprofessional.

Staff was very friendly and allowed us to check out a couple of hours late when our train was delayed because of snow.

King-bed room was rather small (to be expected for the location), and most of the space was taken up by a huge desk, making for fairly tight quarters for two people.

It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.

We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.

The staff was incredibly friendly and very knowledgeable of the city. We had a great experience!

They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.

Very friendly staff. Great view of the city from my room.

Walls are thin, and you could here the neighboring room to well.

Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location

General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available