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i think i enjoyed living at marriot and the its location is very approachable and its a luxurious place to live .... i had booking btu when i came to hotel the room was not ready so i waited for somtime so this shouldnt be happened and a lack of management so try to look at this next time ....
the service was very good and very good location and the room size is very good also
smoking area house keeping is too early
the Upgrade to a beautiful suite overlooking Zurich with a panoramic view. The bed was the most comfortable bed I've ever slept in.
Clendiness, efficentcey etc was good. The room given was a in a corner with a proper view.
Location to Central Zurich Somewhat pricey
Executive lounge was great. Breakfast was great along with availability of wine and other drinks. Light food served in late afternoon was disappointing and was not what I expected. Food was more like snack sand very little choice.
Very friendly service unreasonable prices for food items ,Wine
Its luxury hotel, very nice river view,very good staff, quick chick in and chick out. Daily breakfast are the same no changes!!no multy choices
Very clean, quiet to sleep, nice bathroom, good restaurant & bar Staff started cleaning from 9 o´clock... we were still sleeping - disturbing
Nice, pleasant and very accomodating staff, friendly to Americans. Clean rooms with US, UK and EU outlets (along with Swiss). Some rooms have a nice view of the river and the city/train station and park. Room was very clean and Poor parking facilities. Expensive and difficult to park a "normal" sized car. A 10-15 minute walk to eating areas. Thai restaurant was expensive and so-so.
Ultra convenient access to Zurich airport, and train transportation into town. The hotel is quite modern looking and very quiet considering all of the traffic and planes nearby. For the price, I would have expected just a couple of conveniences added such as free bottled water int he rooms and 24 hour access to coffee in the lobby.
The staff made a handful of weary travelers very welcome and right at home. The accommodations were excellent. Not applicable.
Nearness to the airport. Great front desk staff. Room was nice. Restaurant was good. I wish that the air conditioner could be set lower than 20 C, stay to 18 C at night while sleeping.
Closeness to Airport for early flights.. A bit dirty carpets and tile in shower.
very clean lost one of my reservations and had to pay for another room out of pocket
Walking Distance underground to airport None I can think of
Outstanding proximity to the Zurich Airport. Spacious accommodations. Bathroom lighting wasn't sufficient.
The convenience of location of the hotel. You don't have to leave the airport per say. There is an underground passage right into the hotel. Very clean. Very Swiss. There isn't a bad room. Beds are great. Quiet rooms. If you can swing the cost then stay here if you have an early flight out or you get into ZUR late. You won't be disappointed You better know the person you are staying since there is a glass wall that divides you from the bathroom. There is a curtain that one can draw from the outside. I saw this in Dubai one time and it is interesting. Usually if you are staying in the same room with someone you know them. This was my sister which I could handle. The curtain was drawn. Nice place over all. They don't have the convenience of you printing out a boarding pass. You have to email it to the front desk. A bit weird for an " AIRPORT HOTEL" Not to have an easy convenience like this printing option.
You get what you pay for. Convenient location for layovers, and the staff was helpful in directing me to what was open late due, to my late arrival. Highlight was breakfast. I have stayed at many hotels, around the world, and that was the best breakfast I have had/seen. I usually stay at nice hotels with good value, so if you are a high roller, maybe you have seen better. Nonetheless, the breakfast deserves a gold star in the board.
We find ourselves every year with a night to spend in Zurich while traveling from the US to the Alps for skiing. This year's trip had a motor coach connection from the airport on arrival. Other years we had a night to spend before departure from Zurich. We have tried other airport hotels and few in the city. We like to eat a favorite restaurant in Zurich which is a short train ride from the airport. The Radisson was just perfect. More convenient than the other airport hotels which are reached by shuttle bus. The connection to the airport is underground through the large train station/shopping center. The train into the city leaves every 15 minutes. I love the design of this Radisson. Our room faced an an interior courtyard with a tall "wine tower" lit by changing LED lights. I thought this would annoying but it was good. The heat and ac were perfect. The bathroom was well designed. All the lighting in the room was superb. I am an architect and I really appreciate good Swiss design. This is well designed hotel, better than any Radisson I have stayed at, contrary to some reviewers who say they are all the same. Nothing
location no shower door, so water over the floor
A refund of the Sunday night. I needed the room but two nights earlier. They would not edit reservation to October 7 instead of October 9. They were not full either night. Bad taste. I run a tour opaerator business. Refund policy. See above
Restaurant and Bar, Knowledgeable and helpful staff, central location of the hotel for restaurants, shopping, sightseeing and transportation around the city. small rooms, weak air conditioning (more like climate control, only).
location, good restaurant downstairs
The hotel was conveniently located near the train station. The bar had a great pianist/vocalist. It was easy to walk anywhere in the city from the hotel. Breakfast was a bit expensive.
Air conditioning very bad , also It is at a very noisey corner so the windows must always be closed !!
it is conveniently located, but rather old, albeit well maintained no decent parking facility
Really great location in Zurich. Can walk to most of the sites or grab a tram right out front. We had a junior suite and the size and layout were great. Very helpful staff. No complaints. Would definitely return.
Location. Next to main train station and river. None
Location is perfect. Close to the station, the shops and business centers.
Location and staff. both terrific.
location, location, location!!! The staff was very helpulf and accomodating, but not necessarily effective in solving request. The restaurant (King's Cave) was excellent, and the service top notch. the A/C did not work well, and the solution I got when I asked for somebody to get it fixed was to open the window. The parking although available, was not necessarily very user friendly as you need to get somebody from the staff to go down with you to get your car in and out of the garage.
very nice location
the interior design for the same price one can stay 3 or 4 nights in a similar hotel in any other european country
Location was very good. Food served was very good with friendly service. I was very happt to stay there.
not much very expensive for what we received, and the staff were not helpful at all
Friendly, efficient staff. Ultra modern room, spotlessly clean. Great breakfast with extensive selection of food.
The breakfast is too simple.
The location is great: a five minute walk from the train station with no hills to climb. Central to Zurich: shopping is minutes away, great restaurants are everywhere (Cicino for absolutely the best pizza and Italian food in Zurich). Staff very friendly and multi-lingual.
Spacious room. Very quiet. Nice breakfast. Five minute walk to train station, 10 minutes to historic area. Staff very friendly. Lighting was a bit dim in the room. Work desk in a rather dark corner. Heat was on (Sept) but not quiet warm enough in the room.
Great location. Staff very helpful. Value for money.
building is quite nice, it feels well preserved without looking too outdated or without character. breakfast was a good variety of spread. they will accommodate guests for ice and other things if needed. would stay there again. some spare toiletries would've been nice, but not completely necessary.
Great location and value for money. No complaints.
room was ready only at 15 30
Convenient location to Bahnhoff. Cleanliness. Friendly and helpful hotel staff. When asked, restaurant servers stated service was not included. This is not correct in Switzerland. The menu should reflect a statement concerning included services.
The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off
Location was easy to get to the tram , room was typical european style room. Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit
Friendly and proffessional staff, hotel location and excellent service no
The location of this hotel is excellent for my business purpose. There are many little restaurants to choose from and the tram is right next to the hotel.
Very good location. Very easy to move around to important places in Zurich. Good for shopping also. I requested for the taxi to International Airport. I am expecting a meter taxi. When the taxi arrived there is no meter and the hotel didn't inform me ahead about this. Taxi charged me CHF 60 and I think this is not acceptable. Hotel should inform me an estimated cost of the taxi before they call.
location, restaurant and cafe The hotel a lot of maintenance works, they should have mentioned that when comfirming reservation. Housekeeping was poor for a 4 star hotel
centrally located no
The staff could not find the Booking .com reservation but handled the situation well and I was given an excellent room as I had requested. None
Location. Location Location...... I would recommend this hotel just for its location. they were overbooked and offered us to choose smoking room or smaller room just above tram station. Unprofessional!!!!!!! We had to wait for 20 minutes at the reception desk before we were taken to see the room.
We loved our dinner at the hotel seafood restaurant.
I like the convenience to the station and shopping. the hotel is very well run with most helpful staff The internet connection is far too expensive. Other Hotels, both in Switzerland and the rest of Europe, have WiFi connections for just a few euros or, often, free.
Large, fully appointed rooms near the train station. Also, near close to major shopping. Attention to detail was lacking for a quality hotel. Two or three small problems but major problem was heat was on and couldn't turn it off while air conditioning was off and couldn't turn it on. If possible book a room away from the main street.
Spa Expensive dinner
I loved everything about this resort. I'm from Los Angeles CA and consider myself well traveled who frequently stays at 5 Star Resorts both in Europe and the states. I have nothing negative to say about the resort it is indeed one of the best in the world!
Spa and view on Zurich! Nice room and lobby! -
Amenities in the rooms and the bathroom. Also very nice bath salts. Rooms were small for the price paid.
is just great
the location i was excepting more modernity and better service...
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
Atmosphere and service during breakfast
location for the price we paid, it was a really small room
the location , the staff and the service. there is no swimming pool and spa.
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
exelent view of the lake the shower in the bathroom had a very poor flow.
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
stuff was friendly it's nothing so special u would expect form "de lux" hotel
yes, it`s expensive but the hotel is pure class.
It's in the middle of the city. For this high room price, the breakfast should be included!
I like fitness,eating,room service. I like every things in this hotel.
Attitude of staff, room layout, amenities.
Seen many nice hotels and this is one of the best.
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
rooms and service decoration
The friendliness of the staff and the birthday card, champagne.
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
excellent service nothing
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
In general every thing good and staff are very helpfull. No.
Elegant and with all modern facilities Toilets dont have locks
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
Expensive but delicious breakfast Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
Close to the location that I needed to be at. Had to change room; badly leaking sink in bathroom; much much too expensive!
The quality of the hotel, clean, good attention, and comfortable rooms The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
Near the city center. No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.
nice hotel to stay with
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
Quality of service
Great location: the train, tram and bus station is right next to the hotel. The main HB Zurich station is 7' away (next stop by express train). A grocery store is nearby The hotel staff is very helpful, friendly, professional, multilingual Lack of wifi (nowadays it's a big flaw) Overpriced breakfast The lobby looks cheap, mismatching and outdated styles
I could walk to office where I had my meetings and could go everywhere using the train Nothing to do with the hotel: the weather was not ok!...
Exceptional staff who went out of their way to assist us with our requirements, including car hire, luggage and train needs etc. Location was a bit out of the way of the city
Great location, helpful staff and sumptuous breakfast. Nothing
Large open lobby with nice design pieces. No sheet on the bed, just small duvet on top.
good transportation network, friendly staff bathroom a bit small
The resetaurant and reception staff were pleasant and helpful. 1. The room was overheated and poorly ventilated. 2. The bed was uncomfortable. The pillows were inadequate. 3. The bathroom was simply an extension of the bedroom with a sliding glass door to separate it, so there was no privacy for the user. This was not what one expects from a hotel of that supposed standard. 4. The elevators, situated next to the bar, filled with cigarette smoke from the bar, making them unpleasant to use.
The staff was friendly especially the bellmen and breakfast buffet server. Train station across the street convienent. Old room needs renovation, uncomfortable old beds and shower just leaks onto the floor.
easy access, staff and easy check in, comfortable room, no noise, nice view, pool and sauna, complementary tea and coffee facility. there was no any problem at all
Hotel was excellent. Panoramic view from 23th floor.... amazing!!!Location was not central, however train station is just in front of the hotel. There are like 12 trains per our to the main station, which is in the city center of Zurich where all the shops are located. Commuting is only 7 minutes!!!!! and 5 minutes to the airport....better impossible. No noises at all at night.
The swimming pool was georgeous with amazing view. price of breakfast.
Hospitality,friendly stuff, breakfast and mini-bar (soft drinks)were including. Upon arrival we got compliments presents from the hotel manegement. Room fasilities were exellent. Very central,just few minutes from the lake area.Great products in the bathroom.Comfortable bed. Great channels selection. Stereo in the bathroom.Trendy design furniture. Everything was good.
Staff was friendly, the room clean. At my birthday the hotel offer a present to me, which was very nice. Breakfast is overpriced, with limited options; the A/C system can not be totaly switched off.
Too many decore, too less comfort for this price.... , breakfast is economy class.
the room is very comfortable hotel is far from the city center.and too expensive and breakfast was very bad.
Veri nice and personal approach and service, nice locality, quiet area, close to the historical center, Cigarette smell going into non smoking room
Room spacious and clean. Restaurant was less than expected in a hotel of this standard.
Very convinient for a city trip. the hotel is quiet and the rooms are very big for a hotel in the city of zuerich.
I have stayed in many 5 star hotels all over the world and the service, staff and charm here was one of the best. I cannot tell you how very special they made me feel each day I was there, one would have thought I was a celebrity. Not a thing, it was charming.
The warmth of the staff at The Alden greets you as you arrive and is an part of every thoughtful encounter! The rooms are exquisite- we had a hallway with modern art leading to our charming yet very modern room with a living room w/ sofa and bedrooms. Pretty design and architectural elements. Would stay any time I am in Zurich! I loved everything about the hotel!
All the confort from room; The amability of staff. No.