Heaven View Clarks Inn

Some guests mentioned that the rooms and bathrooms were not clean, but others found them nicely cleaned and felt comfortable and relaxed.

Opinions on the food quality vary, with some guests finding it low-quality and others enjoying it, except for a few dishes.

While some guests found the staff non-commercial, non-friendly, and rude, others appreciated their attitude and mentioned that they are working for long hours and are helpful despite poor hotel maintenance.

Some guests had to order food from outside as the kitchen was not available, while others mentioned that the kitchen staff did not pick up the phone and that the complimentary breakfast had limited choices.

Guests may experience delays and limited choices for complimentary breakfast, and may need to call reception multiple times for requests due to a shortage of staff. However, others found the housekeeping to be excellent and felt comfortable and relaxed during their stay.

Some guests mentioned issues with room cleanliness and maintenance, such as unclean bathrooms and deactivated TV. It may be helpful to check the room condition upon arrival and request any necessary improvements.

The hotel is conveniently located near various attractions, including Kanpur Central Railway Station, Kanpur Sangrahalaya, and Nana Rao Park, making it easy to explore the area.

While some guests praised the food, others expressed dissatisfaction with the quality. Consider exploring nearby dining options if the hotel's kitchen does not meet expectations.

Reviews highlighted mixed feedback on staff attitude, with some guests mentioning rudeness and unhelpfulness. It may be beneficial to set expectations accordingly and communicate clearly with the staff.

Some guests noted limited choices for complimentary breakfast, with delays in serving certain items. If breakfast variety is important, it may be helpful to plan accordingly.

Several guests reported issues with the air conditioning not working. It may be advisable to confirm the functionality of the AC in the chosen room upon arrival.

Guests mentioned challenges in reaching housekeeping staff and experiencing delays in fulfilling requests. Consider being proactive in communicating any housekeeping needs to ensure a comfortable stay.

A guest reported encountering ticks in their room, prompting a room change. It may be beneficial to inspect the room thoroughly to address any potential pest issues.

Some guests had to order food from outside due to the unavailability of the hotel's kitchen. It may be helpful to have alternative dining arrangements in mind if needed.

Reviews indicated that staff responsiveness varied, with some guests experiencing delays in getting their requests addressed. It may be beneficial to communicate needs clearly and allow for potential delays in service.