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Stayed for New Year's Eve. Hotel room was huge with big, comfortable king size bed. Very clean room with refrigerator and nice shower. Walls were a little thin with guests making noise but it was New Year's Eve so it was to be expected. Perfect location close to everything.
Nothing My flight on Feb 14, 2015 was cancelled due to a heavy snowstorm in the New England region. This hotel (Hillside Inn at Killington) is the only business that refused to refund five (prepaid) days of stay. They could have made me pay for one day, but they took all the money for the entire vacation I was planning to take with my son at Killington.
Nice cheap place to stay for Skiing.
Friendliness of the staff. Continental breakfast was disgusting, cereal was stale, cream cheese for bagels was outdated from may. Nothing was fresh or appetizing.
Set back from the main road on, yes, a hillside. A few miles from restaurants, ski facilities and within a reasonable drive on Route 4 or 100 to Rutland, Ludlow, and Woodstock. Room had a separate sink and small frig, but no utensils or dishware. Room had unusual configuration. Bathroom area had no tub and shower was extremely small. Could not bend over. Toilet was in separate, basically, closet with no exhaust or fan. Breakfast was mini-muffins, mini-bagels, dry cereal, coffee, juice -- nothing special.
Extremely close to all ski areas Cheapest price for the area Kitchen area was good, had microwave, mini fridge Parking was bad in the winter. Snow takes up so much room considering small parking lot to begin with. Paper thin walls Can't change heat, no actual heater Bring your pillows
The location was great. The staff was amazing. They were more than helpful and accommodating to all of our needs. They really went above and beyond even on simple requests for us. They were courteous and never once had a bad attitude no matter what time of day it was. Matthew and James were great in particular (be it checking us in at 3:30am or just making sure everything was going well as we were on our way out for the day). The hotel is also very open to suggestions and feedback to help improve the stay for everyone.
We came to check the area out reay for ski season Breakfast, when we arrived down at 8.30am there was very little left to eat and no where to sit so we left with just a coffee
The location is pretty good, close to a lot of shops and restaurants. We were supposed to have a Deluxe King room, with a king size bed - they didn't have any available. The best they could do was a room with two double beds and a balcony. The hotel is tired, paint on railing on balcony is peeling. Huge stain on the rug between the beds was not pleasant. Sunday morning waking up to the sound of a lawn mower at 5:30am was not nice. Hearing everything that went on in the hallway and the bathroom next door was not fun either.
The staff was incredibly accomidating. The hotel.has a bike was station and allows guests to store their bikes to their rooms for safety purposes. The beds were very comfortable, breakfast was amazing, and the hot tub and common areas were great. For mountain bike guests the experience could be improved if there was a secure bike valet, that only staff had access. Guest would drop their bikes with a staff member and have their bikes retrieved by a staff member. This would keep the rooms cleaner and ensure the safety of riders bikes. This is done in other bike destinations like whistler.
Location and views Furnishings very scruffy. Car park rough. Reception barely polite. Bar staff poor. Overall disappointing stay.
Staff was excellent
I liked that it was close to the ski area I didn't like the fact that I had to wait over 2 hours after check in time to get a room. I don't like the fact that James, who was working the front desk when I arrived had no idea what was going on and couldn't even get a list of what rooms had been cleaned and which haven't. He just told me that he just got on duty and doesn't know how long the wait would be. Never apologized for the inconvenience. Didn't offer anything for the trouble. He then finally gave me a room key. When I went to the room there were people's stuff already in there. I had to wait another 45 minutes for a new key. Poor service. Poor quality hotel overall. The location is the only thing going for them.
We were wanting to visit Killington and arrived in mid-Septmber. The leaves had not changed yet but Fall was in the air and it was beautiful. The lodge was very nice with large rooms and spacious community areas. The hot tub was amazing holding over 20 guests with two fires nearby. There were not many guests so we had it to ourselves. They have a movie room and played recent releases each night at 8pm with popcorn. This must be an excellent place to stay during ski season.
I liked Steve, owner and his assistant. They were helpful at providing background information about the area, places to visit, very knowledgeable. The breakfast table and coffee were ideal. It is very close to Killington. Very quiet at night. Wifi was not the strongest but than we were not staying there to read our email or play games. There is plenty to do outside of the room and inn.
Staff was EXTREMELY pleasant and welcoming! VERY clean room and comfortable beds. It was very dated decor, bathrooms were small
The staff were very helpful and friendly. The location was great for our needs. I felt like it was expensive for the time of year and accommodations. It was after the height of ski season and before summer rates.
Welcoming and comfortable.
The hotel staff was amazing the owners were extremely friendly helped with any questions I had about the area and provided one of best experiences iv had on vacation
The atmosphere was all about service and customer satisfaction. We were always greeted with kindness and concern that our needs were being met. Parking was perfect and the hotel layout was easy to navigate and was well marked. The food was excellent. It would have been nice to get a newly updated room, but our room was clean and pleasant just the same. I would have spent more time in the common room had the fire been burning more frequently.
It was a little small and only had a community refrigerator but still very nice place to stay
Friendly staff, self-baked waffles included with breakfast. Easy to find, quiet. TV is up high facing the bed. Ideally lower and facing the table and chairs in the corner for those staying up late to watch.
Very homy. Staff very personable. Jacuzzi. Less than 10 minutes away from the mountain. My room REEKED of weed; fresh weed. Not that I hate weed or anything, just didn't want to experience it to that moment. I'm sure if I brought it to the staffs attention I would have gotten a different room though. Didn't want to cause any trouble.
Parking and location Room didn't have air conditioning
Lovely bed and breakfast. Mike, Barb and their dog Burt were awesome hosts. They were very accommdating and wanted to make sure we were relaxed and had a good time. Like other bed and breakfasts, there's a shared bathroom. But you only share with one other guest room since they only two suites at any given night. The other room was empty, so we actually had the bathroom to ourselves.
The owners are clearly in love with the area and are very enthusiastic about sharing it. Very personable. Cute, cozy room.
Beautiful hotel with incredibly friendly staff willing to talk about great places to enjoy in the local area. Really authentic feel to the hotel. Community centered as microwave and refrigerator were in the main lobby. Beautiful woodwork and ATD :) Only downfall was the bed was a bit uncomfortable and lopsided.
Great location, great staff and a clean place! Loved having a porch off of our room to sit on at night. The beds were not very comfortable.
Family friendly, good for kids. Pretty basic place, but has nice pool and hot tub, game room for the kids. Hidden fees. Booked for 2 adults plus 2 children through bookings.com. At checkout, had to pay extra daily fee for the kids. They claim it was in fine print, though I have not been able to find it.
Friendly Staff, good location and great price. I really felt welcomed and that if I had any needs they would have been taken care of. Any dislikes I may write does not take away from the fact that this is a decent place to stay when you do not want to spend an arm and a leg for lodging. The motel had an old musty smell that I assumed came from years of moisture of guests returning from skiing. We had arrived in the summer, so I was sort of surprised at the odor. The elevator also sounds like it needs a tune up and my fiance and I decided the stairs were the best bet for our stay.
nice facilities staff is not friendly
Connie at the front desk was a sweetheart. She couldn't do enough for us and was more than accommodating. The family room / game room was pretty cool and the huge open fireplace was quite nice. My friend Adam spent his day and night writing his book by it. I'd give them 10 out of 5 stars if I could
Hot tub and sauna. Excellent staff
Nice, clean, staff is very friendly and accommodating. The breakfast here is something else, just simply amazing. And very close to Killington.
The hotel is a good deal for the price. We were up there for a 5K run and just needed a clean comfortable place to stay at a good rate and this place did just that. The best part were the managers. They were so nice and treated us like family.
Lots of hidden charges. Dirty, smelly rooms with holes in walls. Rude front desk staff. Very uncomfortable place to stay.
Location easy check in Loud people with dog above us. Made a big deal about signing no pets in our room but the one above us could? It seemed very illogical. For a ski place it seemed insane people would be loud at 1 am when lifts open early rhe next day
Our son is a student at GMC in the Resort program @ Killington. He was working so we wanted to spend Christmas with him. Our room was a King Suite so we had ample room to set up a tiny tree and open presents together. Would have preferred a room mountainside. Was expensive for a one night stay but was the only game in town for one night. Breakfast was a wonderful buffet, had everything you could ask for in a clean, bright dining room. Wish we had had dinner there too! Very cozy bar and lounge area with massive stone fireplace. The rooms were clean and comfortable. The staff was very hospitable. Didn't get a chance to use the pool. Would stay there again. Thanks for helping making Christmas special!
The proprietor of this establishment tried to charge us for every little item. She also asked people where they were going when they were in the hall. It was as if she was keeping tabs on us. \n\nFor the 'included breakfast' we received a triple shot glass sized orange juice and had to wait forever for lackluster pancakes which didn't even come with any sides.\n\nOur room was represented as a suite with two queen beds and a pull out couch but was nothing more than a small hotel room with two hard full beds. The room also had a distinctly pungent odor and there was a mustard looking stain on the rug. The foulness of the room was only surpassed by the dinginess of the 1970's era pool. The decor was comprised of old puzzles which the proprietor had glued together and framed.
The breakfast was very good and the staff was friendly. The heat was on all the time and the room was hot when we arrived and stayed warm most of the evening. No fan to cool down room. The bed was not comfortable and should be replaced
why would anyone ever stay here more then once. this is the worst place i have ever stayed and i have traveled in 3rd world countries. the mangement was so rude to everyone staying in the hotel like it was a palace instead of run down, smelly, motel. i would have rather splept outside then in our smelly, moldy room. the pool water was a shade of green and the bathrooms were gross.
I disagree with the harsh reviews of this hotel, and found it to be just as I expected from a 3-star hotel. The room was spacious and clean. It was a little worn around the edges, but this is not the Four Seasons. The location is great, just minutes from the Killington base. And the night we were there the lounge had live music, a local singer-songwriter who played a nice set. We enjoyed the free breakfast, which was much better than a typical limited-service hotel breakfast buffet. We will definitely stay here again.
Everything No ac
Everything! My son a and I had a wonderful time. Thank you, Staff! It rained on the second day.
proximity to resort. cleanliness of the room. free internet. full kitchen. friendly staff
Rooms were spartan but clean and adequately equipped; beds were firm; staff very friendly; outdoor heated pool and sauna were a nice perk. Walls and ceilings were thin--a lot of incidental noise from adjoining rooms. Complimentary morning coffee was watery.
good location to ski slopes old hotel, rusting sinks. Very noisy. We had to move do a different room at 4 in the morning because other guests were making to much noise for us to sleep.
The pool is great all year long. No continental breakfast and desk staff not that helpful.
Very friendly staff and warm outdoor pool. Minutes from the lifts and plenty of restaurants close by. Free shuttle services were nice as well. Would definitely stay here again. No hot tub (except in private suites) or bar/restaurant on location. Could use an updating in the near future.
Heated pool was the best part. Very cheap room, no frills, but the pool would bring us back again. Hotel is super dated and seems to be falling apart, but great bargain for your money. We went for the heated pool, and enjoyed it fully. Run down, old, dated, no frills. Weird decorations. And some weirder guests..
Surprise Wednesday's early evening they offered burgers and hot dogs poolside
Room was very clean and had a fireplace. Very cozy with a old style, rustic atmosphere. Also very spacious. Enjoyed very much! The only downside was the water pressure in the shower was very low and the bed was a little on the firm side.
Comfortable old style hotel in a resort area - quite relaxing - but the common areas are getting a bit worn. Like a comfortable chair.
Staff was friendly and helpful Room smelled heavily when we arrived. Probably carpet cleaner etc but it was strong and of putting a little. We didn't spend much time in the space so it wasn't a big deal.
The hotel was very close to the moutain. In addition there is a shuttle bus that stops that can take you back and forth. They have an outside pool. The rooms are outdated. They clean them but not that good. When I checked in there was hair and piss on the toilet seat. Food sucks eat out.
The hotel staff, location and price. The hotel was old and outdated.
The hotel is very run down with shabby chairs in the room and a very uncomfortable bed. The limited staff were very friendly, but unable to be everywhere. The breakfast was awful and served on all plastic plates. Very bad value for money. At a cost of $150 a night (including taxes) , it was well overpriced for a dark and dismal hotel.
The service was excellent. The decor was countryside and was pleasant. Could have been a bit more lighted.
This is not a 3-star hotel... my sister and i check out a day early and went home b/c we were so unhappy with the accomodations and would have rather driven at night after skiing to sleep at home then spend another night in the hotel. We asked for a refund but the staff at the front desk was very unhelf and unknowledgeable and said she couldn't do that for us, point blank. I would not recommend this hotel to my friends. Please see above answer
the room was not what the internet described. there was a smell of sewage in the hallways. the fireplace didnt work. the bathrooms were tiny for a three hundred dollar room for two days
Location was decent but that's about it. Run down appearance. Carpets threadbare in places. Pool looked murky and uninviting. Heat went off in the middle of the night.
Staff super friendly and facilities were clean hot tub and pool could use a little renovating
The staff was super friendly and the open area for the kids and ability to mingle was great. There were cookies in the afternoon and the breakfast was good. - we had a chimney fire which freaked us out but then the staff never said another word to us about it - we had a leak into our room from a rain storm but they moved us right away - there were several leaks in the roof where water was coming into the pool and no one did anything - pool was too cold and hot tub too hot (scalding at times) - 15 to 20 min drive to Killington K1 and other bases Would I stay again? Probably not, too many bad memories.
Well it is an older hotel and had that musty smell. The pool was out of order due to a ceiling beam failure over the pool. We were disappointed, the indoor pool was a major draw for us staying during mid March. The staff was very friendly and helpful. The breakfast was better than I had expected. Overall a decent stay but next time we'll stay close to Woodstock where there is more to do. If staying here though go to the sugar and spice restaurant down the road for lunch! It was amazing! Smell Pool out of order. Far from Vermont (non-ski) attraction
The hotel was clean, the location convenient. Years ago it was beautiful. It's still adequate, but no better than a chain hotel. Very quiet, plenty of parking. Nice social spaces, although there were only 5 people in the whole hotel. Good low price on the room. All of the few amenities were closed. No pool, no hot tub. Although the web site said they offered pub food for dinner there was no dinner service. Breakfast did not start until 7:30; not useful for a business visit. Great fireplace, but wasn't lit. Outside entry doors were convenient but were very drafty. Poor heat control; could not turn it down. There appeared to be no more than one staff person there. Furniture was mismatched.
The price is a great price. Nice staff. Always have coffee and tea available. The bar in the basement is convient. If you have more than two people in a room you are charged an additional $20 a day per person which isn't disclosed until checkout. The hot tub looks like it needs cleaned out and the temperature needs adjusted.
The pool was amazing!
2nd year in a row we've stayed here last minute and for under$100. breakfast had a wide variety that satiated most diet needs; not bad for a *free* breakfast. nothing that i can think of
i used KAYAK to book an inexpensive (but not TOO much so), last-minute (hours before) room on our way up to ski. at the price level above bottom-tier, i braced myself for the worst. From the moment we pulled up (easy on the eyes),we experienced the most delightful staff, and the loveliest night's sleep, albeit, briefly. the vibe is homey, and relaxed; maybe it's the holiday season getting to me, but if allowed the time, it's ideal for a romantic (cozy) getaway. We woke up late, but the free breakfast spread was generous!
Beds were comfortable, rooms were spacious and all toiletries, including toothpaste, was provided. AC does not work so room was incredibly hot all night. Although the fan works, it only blew room temperature air despite adjusting both the thermostat and unit setting to cool. Check in experience was poor; front desk was un-staffed. We called as instructed to request for assistance, but no one answered the phone- still had to wait about 15 minutes for someone to show up and check us in. Male staff member that checked us in was less than friendly.
Room was clean and comfortable. Pool was great, hot tub was being repared. Wi Fi coverage was good, altthough speed was a little slow. TV had poor reception and not many channels (Dish TV)
The room was clean and the bed was comfortable. Many hiking trails nearby. Breakfast was good as well. Our room was right above the kitchen, so we heard banging and thumps coming from below us at night and in the the morning. No TV in the room. There seemed to be no staff members available. Only signs to call a certain phone number or to see the bartender
I loved the breakfast that was included; the pub with irish music in the evening. I thought the fireplace suite was overpriced for what it was. It is an old motel and needs sprucing up!
Room warmed up very nicely with the fire place. Cozy and potentially very romantic. Showers. Water pressure was weak.