Overview

Hotel Excelsior

Erzbergerstrasse 2, 34117 Kassel, Hesse, Germany
+49 561 766 4640

$54+

Overall guest ratings

7.3/10 Good
Based on 496 reviews

Review highlights

  • 9.0
  • 8.8
  • 4.6
  • 4.5

Good to know

  • Train station is close

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 496 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      7.2 "Great parking, according to 72%."
    • 7.2 "Good breakfast."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.5 "Disappointing food."
      2.1 "79% found the side dishes unedible."
    • 4.2 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      2.4 "76% said rooms were small."
      1.3 "87% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      1.8 "82% thought the tv was sub-standard."
      3.5 "65% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      2.4 "76% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall Rating

    7.1 Good
    Based on 54 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.1 "Good breakfast."
    • 4.4 "Rooms are not good."
    • 3.8 "Not very comfortable."

    Overall Rating

    7.2 Good
    Based on 19 reviews
    • 4.3 "Rooms are not good."
    • 3.8 "Not very comfortable."

    Overall Rating

    6.8 Good
    Based on 109 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 4.2 "Disappointing food."
    • 3.9 "Not very comfortable."
      3.9 "61% thought it was too noisy."
    • 3.7 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.9 "51% said rooms were dirty."
    • 1.4 "Horrible vibe."
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    Overall Rating

    7.4 Good
    Based on 312 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good breakfast."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      2.3 "For 77%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      2.4 "76% said rooms were small."
      1.2 "88% had problems with the shower."
    • 3.3 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      2.4 "76% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.8 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      1.6 "Unfriendly atmosphere, according to 84%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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