Overview

Hotel Excelsior

Erzbergerstrasse 2, 34117 Kassel, Hesse, Germany
+49 561 766 4640

$54+

Overall guest ratings

7.3/10 Good
Based on 495 reviews

Review highlights

  • 9.1
  • 8.9
  • 4.6
  • 4.2

Good to know

  • Train station is close

Nearby

    Show all

    Amenities

    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 495 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      7.2 "Great parking, according to 72%."
    • 7.5 "Good breakfast."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      3.1 "69% said rooms were small."
      2.3 "77% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      3.3 "67% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      3.8 "62% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.3 "67% thought it was too noisy."
      3.1 "69% said rooms were small."
      0.9 "91% criticized the small bathroom."
    • 3.4 "Disappointing food."
      2.1 "79% found the side dishes unedible."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 49 reviews
    • 9.0 "Terrific location."
    • 9.0 "World class service."
    • 7.4 "Good breakfast."
    • 4.7 "Rooms are not good."
    • 4.2 "Not very comfortable."

    Overall Rating

    7.2 Good
    Based on 19 reviews
    • 4.7 "Rooms are not good."
    • 4.2 "Not very comfortable."

    Overall Rating

    6.7 Good
    Based on 133 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.4 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.7 "53% said rooms were dirty."
    • 4.2 "Not very comfortable."
      3.9 "61% thought it was too noisy."
    • 3.3 "Disappointing food."
    • 1.1 "Horrible vibe."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 292 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good breakfast."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.2 "For 78%, the rooms looked old."
      3.4 "66% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      2.1 "79% had problems with the shower."
      3.2 "68% said rooms were small."
    • 4.2 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      4.9 "51% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    More

    Map

    Map