Crystal Hotel

Guests have mentioned that the rooms are spacious and the beds are comfortable, providing a good night's sleep.

Yes, the hotel offers free parking, making it convenient for guests who are driving to the hotel.

Guests have praised the breakfast, mentioning that it is good. However, there have been some comments about the cleanliness during breakfast service.

While some guests have mentioned that the hotel is very clean, there have been a few comments about cleanliness issues in the rooms, such as dirty rugs and unclean windows.

Guests have highlighted the helpful and friendly staff, particularly at the reception. However, there have been some comments about inexperienced staff and service issues in the rooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located within walking distance to several attractions, including the Kazan Kremlin, Kul Sharif Mosque, and various theaters and museums. Take advantage of the central location for easy access to these cultural sites.

While some guests praised the cleanliness of the hotel, others mentioned issues such as dirty rugs and unclean rooms. It may be beneficial to request a room inspection upon arrival to ensure cleanliness meets expectations.

Some guests reported difficulty communicating with staff due to language barriers. Consider using translation apps or preparing key phrases in Russian to facilitate communication, especially for room service orders.

A few guests noted issues with amenities such as broken chairs and outdated furniture in the suite rooms. Prior to booking, it may be helpful to inquire about the condition of the room's furnishings.

While many guests enjoyed the breakfast, there were occasional issues such as a broken coffee machine and a crowded restaurant. Consider arriving early to avoid potential breakfast rush hours and machine malfunctions.

The hotel offers an airport shuttle service for a surcharge. Guests arriving by air may find this service convenient for seamless transportation to the hotel.

The hotel provides laundry facilities and a laundry service. Guests with specific laundry preferences or requirements may want to inquire about the details and options available.

The hotel offers the convenience of multilingual staff, which can be beneficial for international travelers requiring assistance in various languages.

Several guests appreciated the spacious rooms, while others did not find them clean enough. Prior to booking, consider requesting a room with ample space and confirming its cleanliness.