Overview

Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, JI Ums, Kota Kinabalu 88450, Malaysia
+60 8852 6888

$30+

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Rates

Review highlights

  • 7.4
  • 6.9
  • 6.2
  • 4.8

Good to know

  • Comfortable beds

Nearby

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    About

    Located in Kota Kinabalu, Grand Borneo Hotel is minutes from 1 Borneo Hypermall and close to University of Malaysia Sabah. This 4-star hotel is within close proximity of Borneo Marine Research Institute and Tun Mustapha Tower.

    Rooms

    Make yourself at home in one of the 300 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and karaoke. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 2,456 reviews
    • 7.4 "Good service."
    • 6.9 "Location is acceptable."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.7 "Average comfort."
    • 4.8 "Rooms are not good."
    • 4.5 "Not very clean."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    7.4 Good
    Based on 761 reviews
    • 7.3 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.2 "Location is acceptable."
    • 6.0 "Vibe was decent."
      6.5 "Only 65% thought, the hotel was stylish."
    • 5.9 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 5.1 "Sufficient wellness & sports facilities."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 1,006 reviews
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.3 "Good location."
      9.7 "97% liked the proximity to shopping."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      1.5 "85% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      0.9 "91% were disappointed with the minibar."
      1.2 "88% had problems with the shower."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    6.8 Good
    Based on 294 reviews
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.5 "Good location."
      9.5 "95% liked the proximity to shopping."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.9 "Vibe was decent."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.6 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 3.3 "Internet is poor."
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    Overall Rating

    7.4 Good
    Based on 392 reviews
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.6 "High value."
    • 7.4 "Good location."
      9.4 "94% liked the proximity to shopping."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."
    • 5.4 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Good to know
    "Comfortable beds"
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