Vail Hotels

Easy access to the lift, rental shop within the hotel, friendly staffs, clean and nice rooms...everything was wonderful. We stayed at a condo. Before we arrive, water pipe broke and they upgraded our room.

The road to the condos was frozen and was slippery to walk.

Can't beat the location. It's right next to the hospital and just a short walk from the center of town.

This is an older hotel in need of renovation, but that's reflected in the price. Overall, it was a good value for the price and I wouldn't hesitate to stay there again.

The bed and linens were super comfortable and the location was great for walking around Vail Village.

The elevator was small and the carpet in the hallway wasn't clean.

The location is perfect for strolling around Vail Village. The entire facility has recently been remodeled and is in excellent shape. Good value for the money. Friendly staff and the owner is very "hands on" and friendly.

The staff was extremely friendly and very helpful. We got to the hotel and were immediately greeted by Greg who helped us with our luggage and valeted our skis for us. He showed us to our room and gave us helpful tips to avoid lift lines in the morning. The room was spacious, comfortable and very clean. The lobby area was also very clean and always had water and iced tea for guests. From 2-4p they put out chocolate chip cookies and hot chocolate for guests when they come back in from the slopes. The location of the hotel was very convenient. We had easy access to the free bus in town to get to Lionshead. It was walkable to Vail village and all of the restaurant and shops there. It is also very close to the covered bridge and the transportation center. No complaints here!

bad value and very pretentious staff

Proximity to Vail Village, central location.

Parking was difficult.

Staff were great. I screwed up on my end and departed late contacted them and they made sure i would be able to get my key to my room though the front lobby was closed by the time of my arrival. And for all the chaos surrounding the Vail Mountain games they kept everything clean and couldn't have been in a better location.

I've always wanted to stay at the  Sonnenalp. It is a great location for everything you want and need to do. Great walking distances for food/shops or if you don't want to walk the local Vail bus will pick you up in front of the hotel. The rooms were clean and had a great view. The staff is very pleasant and helpful. The breakfast buffet is one of the best we've eaten. The pool and two hot tubs are relaxing. We are returning next summer for sure and can't wait!!! 

I stayed at the Sonnenalp for a 3 day ski vacation in December, just before Christmas. All staff was very helpful. They have 3 restaurants, all very good with nice atmosphere, live music every night. The spa is very comfortable with indoor/outdoor pools and hot tubs. Our room had a gas fireplace that made it very cozy and warm. The only downside if you are there to ski is the 10 minute walk to the lifts or gondola. They do have a ski concierge next to the gondola for convenience.

Great hotel. Enjoyed our stay

I thought all the staff with the exception of housekeeping were fantastic. Starting with the valet guys, proceeding to check-in and concierge. The staff were amazing.

Housekeeping for my room was poor. I slept on the same sheets for the complete stay and trust me I didn't put the 'go green' door hanger out. We had to call down for more shampoo and conditioner. In my opinion this is expected for a 2 star hotel.

Convenience of close shopping and easy access to ski shuttle.

The stay at the Marriott was excellent! Friendly staff, great accommodations and great location!

Noise next door due to construction - couldn't enjoy balcony.

Great location for mountain activities Shopping for those who cannot be too far away from the shops Small but nice pool, several hot tubs

Top end with great location means not cheap...

The cleaning staff was very nice. The front-desk was very nice. The concierge was so-so (female).

Rooms were a bit small.

Everything! Beautiful place, love the vire, fireplace and location.

We really enjoyed the whole stay. Was a nice, clean and quiet. Didn't stay long enough to really rate the overall facility. The room and bed was comfortable. Much nice than your average hotel room.

The AC was slow too cool the unit. Bay window looks into the hallway. There are blinds but it felt less private. Kinda a strange feeling. There is $22 resort fee which I expect anywhere in Beaver Creek, but there is an additional surprise charge of $25 per night for valet parking. I was under the impression that valet was included in the resort fee. That information was not offered up to me when I checked in. Expect to pay an additional $47+ fee on top of what you book the room for. I'm pretty sure you run into this at every resort in BC, so it's hard to knock the Lodge for what is pretty normal. Still don't like or appreciate it though.

I have stayed here several times and keep coming back. Very pleasant staff. Great ski room operation and just steps from there to the lift. New restaurant in the hotel is very nice for breakfast or dinner.

Wifi was fine but you have to sign back in every time you leave the room which is a hassle and should be fixed.

shower curtain would not stay up causing water to go everywhere. Obviously had been defective for some time as there was wateer damage on the walls, wall paper peeling off and loose tiles

The room was comfortable and everything worked well. It was clean and the service was good. Breakfast was also good.

The view was stunning! Staff very friendly and helpful! Grounds were stunning, lots of activities to do

Rooms could have been a little nicer but overall was amazing

I do not like luxury for luxury's sake, but this place is worth the money. With young children, the convenience of ski in, ski out and the ski valet was worth every penny. Bring your swim suits for the 4 hot tubs and heated pool. We usually stay in a Beaver Creek home, but this is soooo much more convenient that I can't imagine staying anywhere else...at least while my kids are young. The hotel lobby is very well designed and picture perfect for a ski resort. Best ski trip ever!!! Really appreciated the wonderful valet staff

- The hotel food was not my favorite. - The laundry room needs a money machine and had only regular detergent for purchase though machines are HE. Bring your own HE detergent and exchange quarters at check-in or bring them. $2.50 per wash $25 per dry. - the front desk staff could use more training. - I called to get a comforter at 7pm for the pull-out and no hotel extension would answer. Finally, after 15 minutes of trying, the front desk picked up. Usually there is someone to answer the phone, even at non-5 star hotels. Right? : 0

Very spacious and open. Bathrooms were very clean. Has plenty of kitchen necessities and extra pillows. Garage parking is a huge plus and great location. Only a 15 minute drive to vail. Would stay again.

Check out is at 10 am

Very attentive staff makes this place excellent.

Nothing

Location Boutique hotel Clean

Room 105 was right next to the chair lift loading station, so chair lift running could be heard from 7 am to 5 pm which sucked. Also the pillowx on the bed were too firm.

The location and ski butler guys were fantastic!!!

The walls were a bit thin. The people in the room next door to us got into a major fight. A woman, man and young child. All were quite vocal and used very colorful language. We ended up having to go to the bar, but this was in no way the hotel's fault

THE VIEW. Not really, we asked for an upgrade, told we would have a view, only to be on the the second floor with a view of the road in front on the 'hotel'.

so many things.... it was on a reduced rate to allow others without wealth to enjoy the pleasures normally afforded to those with money to enjoy their life style. The staff knew the going in price and treated us as cattle.

Sad to see ordinary people treating people rudely when they are no different than customers that pay their wages.

Best hotel experience ever. Staff was great, food was great, everyrhing was perfect

Friendly staff, great breakfast buffet, bar had good drinks and tasty bites with knowledgable staff and even a happy hour; Convenient base camp for ski and boot storage, the bus stop right out front. Had a car to also take you to places.

1 out of 2 Elevators not functioning

Overall the hotel was awesome. The staff was very friendly and helpful from the moment we pulled up to when we left. The proximity to the village was a quick walk across the street, no issues at all. The suite was amazing!! Spacious, lots of room to store your items and you don't feel clustered. Fireplace was great in the room as well.

The price was higher than I would normally pay, but I did book last minute so I guess that comes with the territory. No other complaints, great place! I'll be back in the winter!

By far the best and most convenient location for skiing in Vail Village. The newly renovated Lodge is once again a great place to stay. While it is not the most luxurious hotel in Vail due to strong competitiom, the rooms are extremely comfortable, spa and pool are great, breakfast is delicious and restauramt options are good too.

I had some surprises come up with my travel plans and the management of the hotel was extremely accommodating. They put the customer first.

Comfortable Beds Upgraded amenities Chocolate Chip Cookies, Hot Chocolate and Hot Apple Cider available in lobby 24/7. Surprisingly good breakfast Better than I expected from a Best Western

Decor and furniture were average. Breakfast was basic and generic. Staff were not highly trained.

Liked the staff location and rooms. A great place.

Under heavy renovation at the end of April.

Outstanding service & attentiveness. We stayed at the Four Seasons Vail for our wedding night. I had booked a couple months in advance. We weren't accustomed to the caliber of service, so I was quite sure what to expect, but I wanted to make the night special, so I splurged for us to stay here. Our concierge, Brett, was excellent to work with to coordinate details prior to our stay. The level of service, attentiveness, and overall experience of our accommodation was outstanding.

The hotel was clean and in a great location, the staff was wonderful and very attentive and helpful. Hotel Employee was particularly great to work with.

There were bugs in the pool and no AC in the rooms was unexpected and a problem with a baby staying with us.

The service was great.

I wish I had a balcony.

Everything met expectations. Free parking in the summer and continental breakfast. Pool is great - share it with the lodge at vail.

Location was decent

Booked a condo at the Willows which is relatively new but was given a condo at Riva Ridge next door which hasn't been renovated in decades

Excellent ambiance and attention to detail. Very clean suite, surprisingly excellent amenities in the kitchen, and living areas.

There is quite a lot of noise coming from the pool area (kids noise). Next time, we will choose a suite on the 5th or 6th floor.

We will stay at the Ritz Carlton in Vail, Colorado, again in the future.

This rental was in a perfect location to get to the slopes. It was huge and very comfortable. We loved the hot tubs and heated pool!

We go to Vail a couple of times per year. Sun Vail is a quality hotel with a mediocre location. The prices are great, the condos are great. You can stay closer to the lifts, but they have a ski locker at the gondola so why pay more for a shorter walk home.