Overview

Grand Hotel Polyana

Achipsinskaya Str.16, 354392 Krasnaya Polyana, Krasnodarskiy, Russia
+7 862 259 5595

$101+

Overall guest ratings

8.7/10 Excellent
Based on 1,174 reviews

Review highlights

  • 9.3
  • 8.3
  • 6.2
  • 4.4

Good to know

  • Clean hotel facilities
  • Pleasant hotel grounds

Nearby

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    About

    Grand Hotel Polyana features downhill skiing and a free ski shuttle. You can visit the spa to be pampered with body wraps or hydrotherapy, and Continental Restaurant, one of 3 restaurants, serves Eastern European cuisine and is open for breakfast and dinner. There are 2 outdoor pools and 2 poolside bars, and rooms at this luxurious hotel offer 24-hour room service and LCD TVs. Skiers will appreciate access to ski storage.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews of Grand Hotel Polyana

    Overall Rating

    8.6 Excellent
    Based on 1,153 reviews
    • 9.3 "Excellent pool."
      8.8 "Clean pool, said 88%."
    • 8.3 "Amenities are good."
      9.0 "90% found the grounds to be nice."
    • 7.8 "Good breakfast."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.5 "Excellent childcare, thought 95%."
      8.8 "88% said the recreation staff was great."
    • 7.2 "Good location."
    • 6.2 "Average cleanliness."
    • 4.4 "Internet is poor."
    • 4.0 "Disappointing food."
      0.4 "96% did not like what was on the menu."
      4.6 "54% did not enjoy the desserts."
      2.9 "The price was too high for 71%."
      2.0 "For 80%, the dining experience was not enjoyable."
    • 3.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 3.5 "Value below average."
      2.9 "The price was too high for 71%."
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    Overall Rating

    8.7 Excellent
    Based on 392 reviews
    • 9.2 "Excellent pool."
    • 8.6 "Amenities are good."
      9.2 "92% found the grounds to be nice."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.3 "Good location."
    • 6.5 "Average cleanliness."
    • 5.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.8 "Only 58% said rooms were big enough."
    • 4.3 "Disappointing food."
    • 4.0 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 3.9 "Value below average."
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    Overall Rating

    8.6 Excellent
    Based on 703 reviews
    • 9.2 "Excellent pool."
    • 8.1 "Amenities are good."
      8.8 "88% found the grounds to be nice."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.5 "Excellent childcare, thought 95%."
      8.6 "86% said the recreation staff was great."
    • 7.4 "Good breakfast."
    • 7.1 "Good location."
    • 5.8 "Average cleanliness."
    • 5.0 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.9 "Only 69% thought the furniture was functional."
    • 3.8 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 3.6 "Value below average."
      2.5 "The price was too high for 75%."
    • 3.6 "Disappointing food."
      0.5 "95% did not like what was on the menu."
      3.8 "62% did not enjoy the desserts."
      2.5 "The price was too high for 75%."
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    Overall Rating

    8.8 Excellent
    Based on 57 reviews
    • 9.4 "Excellent pool."
    • 8.3 "Amenities are good."
      9.0 "90% found the grounds to be nice."
    • 7.3 "Good breakfast."
    • 7.3 "Good service."
    • 7.0 "Good location."
    • 6.2 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 3.0 "Terrible value."
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    Good to know
    "Clean hotel facilities"
    "Pleasant hotel grounds"
    data provided by TrustYou

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